Machine Learning Consulting Services

Before you invest in building a machine learning system, you need to know whether your data supports the use case, which approach fits the problem, and what the production architecture should look like. We help product teams, engineering leaders, and business owners answer those questions -- with a structured assessment, an architecture recommendation, and a build plan you can execute with your own team or with us.

  • ML feasibility assessment on your actual data
  • Architecture design for ML systems integrated with your existing stack
  • Use case prioritisation -- which problems are worth building for
  • Vendor and tool evaluation for your specific requirements
See our work

Recent outcomes

Voice AI · Research

Text-based interviews converted to automated phone calls

6× deeper insights

AI Automation · Ops

Manual invoice OCR across 40+ gas stations

20k+ txns day one

Loyalty · Retail

SuperValu & Centra loyalty platform with receipt validation

1,062 users in 4 weeks

SaaS · Logistics

Multi-carrier shipping hub for Indonesian eCommerce

2,000+ shipments yr 1
4.9 / 5 on ClutchSee all work

RaftLabs provides machine learning consulting for product teams and engineering leaders who need strategic guidance before committing to an ML build. Our consulting engagements include data feasibility assessment, ML use case prioritisation, production architecture design, vendor evaluation, and team capability review. For teams with in-house engineers, we provide the ML architecture and strategy. For teams without in-house ML capability, we can move straight to development.

Trusted by

Vodafone
Aldi
Nike
Microsoft
Heineken
Cisco
Calorgas
Energia Rewards
GE
Bank of America
T-Mobile
Valero
Techstars
East Ventures

Most ML projects fail before they start

The failure point is not the model. It is the assumptions made before any code was written: that the data was clean enough, that the use case was well-defined, that the model output would reach the right people, that the engineering team could maintain the system after delivery.

Machine learning consulting surfaces these problems before they become expensive. A structured assessment takes weeks. Reversing a failed ML architecture takes months and burns engineering credibility.

Scope

What we cover

ML use case assessment

Evaluating whether your proposed ML use case is technically feasible given your current data -- and whether ML is the right approach at all. We start by defining the problem formulation precisely: is this a classification task (binary or multi-class), a regression problem, an anomaly detection use case, or an NLP or computer vision problem? The formulation determines the data requirements, the evaluation metric, and the expected accuracy range. A binary classification problem requires a different label distribution, baseline model, and success metric than a multi-class or sequence labelling problem -- getting this wrong at the start leads to a model that is evaluated against the wrong target. Baseline model test: before recommending a full build, we train a simple baseline using scikit-learn (logistic regression, decision tree, or a gradient boosting model via XGBoost or LightGBM depending on the data type) on a sample of your actual data. A baseline that fails to beat a naive majority-class predictor on your sample disproves the feasibility assumption in hours rather than weeks. Cross-validation strategy for the baseline depends on the data structure: stratified k-fold for classification with class imbalance, time-series split for sequential data where future leakage would inflate baseline accuracy, and group k-fold where data groups (customer IDs, session IDs) must not appear in both train and validation splits. Evaluation metric selection: for imbalanced classification, accuracy is misleading -- we evaluate precision, recall, F1, and AUC-ROC to characterise model behaviour across the operating range rather than at a single threshold. Hyperparameter tuning for baseline models uses Optuna with a study budget of 50-100 trials -- enough to establish whether the problem is learnable without spending days on exhaustive search. Most assessments find either that a rule-based or threshold-based system handles 80% of the use case at a fraction of the cost, or that the data volume and labelling quality are too low to support reliable predictions. Both findings are more valuable than a confident recommendation that turns out to be wrong.

Data audit and readiness

A structured review of every data source relevant to the use case: volume (classification models typically need 1,000+ labelled examples per class before generalising reliably; deep learning requires an order of magnitude more), quality (completeness rate per field, consistency across source systems, outlier prevalence), class distribution (a 95/5 positive/negative split requires different handling -- SMOTE oversampling, class-weight adjustment, or threshold calibration -- than a balanced dataset), and temporal coverage (is the historical data long enough to capture seasonality? Does the training period reflect current conditions or a regime that no longer applies?). Data quality profiling is performed with pandas-profiling or Great Expectations: missing value rates per column, cardinality of categorical features, distribution skew, and cross-source consistency checks flag problems that would silently degrade model quality if not addressed before training begins. Feature availability at inference time is the most commonly overlooked readiness dimension: data that exists in your historical database but is computed or aggregated after the prediction event cannot be used as an input feature without leaking future information into the training set. We map each candidate feature to its availability timestamp relative to the prediction event. Concept drift risk assessment evaluates whether the statistical properties of the training data are likely to remain stable in production: population shift (the input distribution changes), label shift (the relationship between inputs and outputs changes), or covariate shift (feature distributions change while the conditional label distribution stays stable) each require different monitoring and retraining strategies. PSI (Population Stability Index) and KS test (Kolmogorov-Smirnov) are the standard statistical tests for detecting distribution drift in production -- we design the monitoring approach in the audit phase so it is built into the system from day one rather than retrofitted after a performance degradation is noticed. SHAP (SHapley Additive exPlanations) analysis on the baseline model reveals which features drive predictions, confirming that the model is learning from signal rather than from spurious correlations in historical data that will not generalise. The output is a data readiness scorecard by use case -- a clear statement of what you have, what you need, and the gap between them.

ML architecture design

Production architecture for the full ML system lifecycle -- from data ingestion to prediction delivery. MLflow or DVC for experiment tracking and model versioning: every training run reproducible, every model version auditable, rollback possible without re-running an experiment. Feature store design using Feast or Tecton where multiple models share computed features -- centralising feature engineering prevents the same transformation being reimplemented three different ways in three different pipelines. Model serving infrastructure: FastAPI or BentoML for online inference with latency requirements under 100ms; Celery or Ray for batch inference at scale. Online vs. batch inference decision: online for user-facing predictions where latency matters, batch for operational scoring (churn risk, credit assessment) where predictions can be pre-computed. Model monitoring using Evidently AI or WhyLabs for data drift and prediction drift detection -- because a model trained on last year's data degrades silently without monitoring. Retraining trigger design: scheduled retraining vs. drift-triggered retraining vs. manual review gate for high-stakes predictions.

Vendor and tool evaluation

Independent evaluation of ML platforms, data infrastructure tools, and cloud AI services against your specific use case, team capability, and budget -- with no vendor relationships and no referral incentives. Cloud ML platform comparison: AWS SageMaker (managed training jobs, SageMaker Pipelines for orchestration, built-in algorithms for common use cases, tight integration with S3/Glue); GCP Vertex AI (AutoML for teams without modelling expertise, Vertex Pipelines built on Kubeflow, BigQuery ML for SQL-native model training); Azure ML (Designer for low-code workflows, native MLflow integration, strong enterprise compliance for regulated industries). Open-source evaluation: Ray for distributed training and serving, Kubeflow for Kubernetes-native pipelines, Databricks for unified analytics and ML in a single lakehouse platform. Evaluation criteria include total cost of ownership at production volume, data residency requirements, vendor lock-in risk (is the model artefact portable?), team familiarity cost, and SLA coverage for production inference. The output is a scored comparison with a clear recommendation and documented reasoning.

ML team capability review

Assessment of your in-house team's ML capability against the specific requirements of your proposed project -- mapped to the five distinct skill areas that most organisations conflate as a single "ML skill." Data engineering (ETL pipeline construction, feature transformation, data quality tooling): the most common gap and the one that blocks models from reaching production. Model training and experimentation (framework proficiency in scikit-learn, PyTorch, or XGBoost, experiment design, hyperparameter tuning): typically present in teams that have done any ML work. MLOps and deployment (model packaging, CI/CD for ML pipelines, serving infrastructure, monitoring): the gap that causes 85% of ML models to never leave the notebook environment. Production software engineering (API integration, system reliability, observability): often missing from data science teams. ML evaluation and measurement (offline metric design, A/B test design, business metric mapping): needed to know whether a model is actually working. The output is a gap map with a specific recommendation for each role: hire externally, train internally, or embed with our team.

ML roadmap and prioritisation

For organisations with multiple ML use cases competing for the same engineering budget and data infrastructure, a structured prioritisation framework across four dimensions: business value (annual cost of the manual process, revenue uplift potential, decision quality improvement quantified in dollar terms); data readiness (how much preparation work before the first model can be trained?); implementation complexity (new infrastructure required vs. builds on existing pipelines); and strategic sequencing (which use cases generate data or infrastructure that reduces the cost of subsequent use cases?). The sequencing logic is where most ML programmes are designed incorrectly -- use cases are evaluated in isolation rather than as a cumulative programme. A centralised feature store built for use case one reduces the data engineering effort for use cases two through five. A shared model serving layer built for the first production model reduces deployment overhead for every subsequent model. The roadmap output is a phased 12-24 month programme with investment levels per phase, success metrics per use case, and explicit dependencies between initiatives.

Know before you build.

Tell us the use case you are considering, the data you have, and what the decision needs to improve. We will tell you whether it is worth building.

Frequently asked questions

Machine learning consulting is the strategic and architectural work that happens before building an ML system. It covers -- which ML use cases are feasible given your data, which approach fits the problem, what the production architecture should look like, which tools and platforms to use, and how to structure the team and roadmap. Consulting is valuable when you need to make architecture decisions without having ML expertise in-house, or when you want an independent assessment of a proposed ML approach before committing budget.

Consulting makes sense when the use case is not well-defined, the data situation is uncertain, or internal stakeholders disagree on the approach. A short consulting engagement (2--4 weeks) produces clarity on what to build and why, which prevents expensive course-corrections during development. For teams with a clear use case and confirmed data, moving directly to development with an embedded ML engineer is often faster and cheaper than a separate consulting engagement.

A data audit (volume, quality, labelling, and coverage), a use case evaluation (is the problem solvable with ML given the available data?), a baseline model test (can we demonstrate the approach works before committing to full development?), an architecture recommendation (what production system should this become?), and a build roadmap (phases, timeline, and team requirements). The output is a structured recommendation document -- not a PowerPoint deck, a working document you can act on.

Yes. Many consulting engagements involve working alongside your in-house engineers -- providing ML architecture guidance, reviewing model approaches, and advising on infrastructure decisions while your team does the implementation work. We can also provide hands-on training for engineering teams new to ML who want to build capability rather than rely on external development.

A focused feasibility assessment for a single use case takes 2--3 weeks. A broader ML strategy engagement covering multiple use cases, data architecture, and team roadmap takes 4--8 weeks. Most consulting engagements end with a clear build recommendation and the option to move directly into development with us.

A focused feasibility assessment for a single use case typically runs $8,000--$20,000. A broader ML strategy engagement covering multiple use cases and architecture design runs $20,000--$50,000. Consulting engagements are fixed-price with a defined scope and output -- not open-ended retainers.

Work with us

Tell us what you need. We'll tell you what it would take.

We scope Machine Learning Consulting Services in 30 minutes. You walk away with a clear cost, timeline, and approach. No commitment required.

  • Scope and cost agreed before work starts. No surprises. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Pay by milestone. You see progress before each invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
  • All conversations are NDA-protected.