• Need a platform that handles millions of concurrent users while maintaining sub-second response times?

  • Looking forward to roll out a real time engagement (live audio/video) product that is scalable and can grow?

Conversational AI and Real-Time Streaming App Development Services

We help founders and CTOs make smart infrastructure choices from the start. Whether you use Agora, Twilio, or build in-house, we launch production-ready streaming, conversational AI, and video intelligence platforms in 8–12 weeks with no cost surprises.

  • Scale to millions of concurrent users with cloud-native architecture

  • Ultra-low latency for real-time messaging and video streaming

  • Uptime guarantee for mission-critical communication platforms

Trusted by startups & global brands worldwide

Vodafone
Aldi
Calorgas
Energia Rewards
Nike
General Electric
Bank of America
Cisco
Heineken
Microsoft
T-Mobile
Valero

Metrics

Routine inquiries handled by chatbots without human intervention

Higher engagement with live streams vs pre-recorded video

Average live stream viewing session (8x longer than on-demand)

Agora Development Partner Logo
OFFICIAL Development Partner

Direct partnership with Agora to build enterprise-grade real-time infrastructure with under 200ms global latency, supporting live streaming, crystal-clear voice and video, and Agentic AI experiences.

Our Software Development Services

Conversational AI Platforms

We create AI agents that handle real conversations across calls, video, and chat. Backed by advanced language models and industry-specific training, they understand intent and emotion to deliver natural, real-time experiences across healthcare, hospitality, retail, and education.

Use cases:

  • Customer support automation (60-80% of routine inquiries handled)

  • Sales qualification and lead nurturing

  • Healthcare patient intake and appointment scheduling

  • Hospitality concierge and reservation systems

  • Educational tutoring and course guidance

Explore
Conversational AI Agents

Live Streaming Platforms

We create live streaming and video platforms for interactive shopping, events, telehealth, education, and OTT services. Built for speed and reliability, our solutions deliver smooth, low-delay video experiences to audiences worldwide.

Use cases:

  • Live commerce platforms (3-5x higher engagement vs. passive video)

  • Telehealth platforms (HIPAA-compliant video consultations)

  • Social video apps (live streaming, stories, short-form content)

  • Webinar & virtual event platforms (interactive features, recording)

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Live Streaming Platforms

Audio Intelligence Platforms

We build audio intelligence platforms that turn conversations into searchable insights. From meetings and call centers to podcasts and large audio libraries, our solutions automatically capture notes, actions, topics, and sentiment in real time.

Use cases:

  • Telehealth and remote consultation platforms with secure, real-time interactions

  • Social and gaming apps with multi-user live experiences

  • Collaborative tools for remote teams and virtual classrooms

  • Live events and webinars with real-time engagement, polls, and Q&A

Audio Intelligence Solutions

Video Intelligence Platforms

We build AI-powered video intelligence solutions that turn video into actionable insights. From content analysis and meeting highlights to security monitoring, retail analytics, and content moderation, our solutions help businesses understand, search, and act on video in real time.

Use cases:

  • Content moderation (90-95% automated policy enforcement)

  • Security and surveillance (real-time threat alerts)

  • Retail analytics (in-store customer behavior insights)

  • Meeting intelligence (auto-generated highlights from webinars)

  • Media libraries (searchable video archives with scene-level indexing)

Video Intelligence & Processing

Real-Time Media Applications

We build real-time video and audio platforms for collaboration, live events, and shared virtual experiences. Designed for speed and engagement, our solutions support seamless communication, interactive features, and reliable performance at scale.

Use cases:

  • Telehealth and remote consultation platforms with secure, real-time interactions

  • Social and gaming apps with multi-user live experiences

  • Collaborative tools for remote teams and virtual classrooms

  • Live events and webinars with real-time engagement, polls, and Q&A

Audio Intelligence Solutions

Ready to Transform Your Customer Experience?

Whether you're a startup or an established enterprise, we help you launch intelligent conversational AI and real-time streaming solutions that drive engagement and revenue.

In-House Build or Development Partner Strategy?

Platform TypeOur Cost (8-12 weeks)In-House Cost (6-12 months)Time SavingsCore Outcome/Key Benefit
Basic streaming platform
Conversational AI platform
Audio Intelligence Platform
Video intelligence platform
Real-Time Media Apps

Why Choose Us for Streaming App Development

Deep AI Expertise, Human-Driven

We design and develop conversational AI and real-time streaming applications tailored to your product vision.
Our engineers work closely with your team to translate business goals into reliable AI systems across voice, chat, and live interactions without relying on black-box shortcuts.

End-to-End Development and Integration

We build and integrate AI and streaming capabilities into new or existing platforms.
From conversational flows and intent handling to low-latency streaming and real-time processing, everything is designed to work seamlessly with your APIs, cloud infrastructure, and third-party tools.

Faster Builds, Smarter Iteration

Our flexible development process helps teams ship working features early.

You receive functional builds, real user feedback, and clear iteration paths, whether you are launching a new conversational experience or expanding an existing streaming platform.

Built to Scale and Evolve

We architect systems that scale as usage grows.

As conversation volume increases and streaming demands rise, your platform remains stable, performant, and easy to extend without costly rewrites.

Transparent Communication

You stay involved throughout the development process.

We share regular updates, technical decisions, and timelines through Slack, Asana, and review calls so expectations stay aligned at every stage.

Flexible Development Partnership

Our support continues beyond launch, using real-world metrics to refine and scale your platform.

We monitor live environments in real-time, tracking bitrate and frame drops to ensure smooth streaming that scales effortlessly with your audience.

Why Choose Us for Conversational AI Development?

Deep Expertise

We build intelligent chatbots and AI solutions using NLP and machine learning that fit seamlessly into your business.

Tailored Solutions

Custom conversational AI designed around your workflows, customers, and goals, whether e-commerce or enterprise automation.

Agile Development

Fast, iterative sprints ensure your product evolves with user needs and market changes.

Built to Scale

Our AI systems handle growth effortlessly, from thousands of queries to expanding into new markets.

Transparent Communication

Clear updates, open processes, and close collaboration for trusted results.

End-to-End Support

From ideation to launch and beyond, we guide, deploy, and optimize your AI for peak performance

Types of Conversational AI Solutions We Build

TypeDescriptionUse Cases
Chatbots
Virtual Assistants
Voice Bots
Messaging Bots
Enterprise AI Assistants
Multimodal AI Assistants

Our App Development Case Studies

TikTok Style Social Commerce Mobile App
16 weeksfrom idea to launch
25% boostin brand sales
2x moreuser engagement
logo of TikTok Style Social Commerce Mobile App

I was pleased with RaftLabs team's quality, consistency and execution.

Photo of Dr.J. Ayo Akinyele
Dr.J. Ayo AkinyelePresident, Co-Founder, Yeletech Security Inc & Bolt
Flag of USA
USA
Phygital Music Learning Platform Development Case Study
200+Practice sessions completed by learners in the first 60 days
~100Learners signed up and actively engaged in structured pathways
120+Feedback reviews submitted by creators during early usage
TuneClub Logo

RaftLabs excelled in contemporary UI and delivered better high-fidelity wireframes. The team is culturally very strong, and they take a lot of pride in the quality of their work.

Photo of Gabe Moynagh
Gabe MoynaghCEO, TuneClub
Flag of Ireland
Ireland
Scalable Conversational AI Chatbot
12 weeks from concept to launch
4xdeeper insights than traditional surveys
48 hourstime to actionable insights
Perceptional

I found RaftLabs to be the perfect partner for Perceptional, with their expertise in helping startup founders build MVPs, a free consultation, a prototype that matched my vision, and their unwavering support.

Photo of Amer Abu Khajil
Amer Abu KhajilFounder, Peak Studios & Perceptional
Flag of Canada
Canada
PSi's discussion interface
14 weekszero to launch
300+ users in real-time audio discussions
75%faster decision-making
logo of Psi

Working with RaftLabs felt like having an | extension of our own team. |They’re extremely nimble and responsive, adapting quickly to changing startup needs. I highly recommend them, especially for small and mid-sized companies.

Photo of Niccolo Pescetelli
Niccolo PescetelliCo-founder & Director, PSi, UK
Flag of UK
UK

Our App Development Process

Our Real-Time Streaming AI App Development Process

Discovery & Requirements Analysis

Every successful project begins with a deep dive into the business logic and technical constraints that will define the user experience.

How this phase applies to your product:

  • Conversational AI development involves building secure API integrations that allow advanced language models to interact safely with your business logic, workflows, and proprietary data.

  • Streaming platform development focuses on configuring ingestion protocols such as RTMP or WebRTC and building custom video players optimized for your content type, audience behavior, and performance needs.

Architecture & System Design

A robust technical blueprint is essential to ensure the system is secure, scalable, and capable of handling complex real-time data.

How this phase applies to your product

  • In conversational AI projects, we design the LLM orchestration layer, select the right vector databases for retrieval-augmented generation (RAG), and define multi-turn dialogue logic for accurate, context-aware conversations.

  • For streaming applications, this stage involves architecting the media server infrastructure, planning global CDN distribution, and defining the transcoding pipeline needed for adaptive bitrate streaming across devices.

Experience & Interface Design

Visual storytelling meets technical functionality to create an interface that users will love to return to.

How this phase applies to your product

  • For AI-driven products, we prioritize natural conversation flows, intuitive UI patterns, and graceful fallback mechanisms that keep users engaged, even when queries become complex.

  • For media-centric platforms, we design clean, immersive interfaces with interactive overlays and real-time engagement modules that enhance the viewing experience without overwhelming the screen.

Development & Implementation

This is where our developers breathe life into the designs, transforming concepts into a high-speed functional reality.

How this phase applies to your product

  • Conversational AI development involves building secure API integrations that allow advanced language models to interact safely with your business logic, workflows, and proprietary data.

  • Streaming platform development focuses on configuring ingestion protocols such as RTMP or WebRTC and building custom video players optimized for your content type, audience behavior, and performance needs.

Testing & Performance Optimization

Before the world sees your app, we push every component to its limit to guarantee absolute reliability.

How this phase applies to your product

  • For AI systems, we validate response accuracy, reduce hallucinations, and optimize latency to ensure fast, dependable interactions.

  • For live streaming platforms, we simulate traffic spikes and peak-event loads to confirm stability during high-concurrency moments like live launches or major broadcasts.

Deployment & Continuous Growth

Our partnership continues past the launch date as we utilize real-world metrics to refine and scale your platform.

How this phase applies to your product

  • In conversational AI ecosystems, this includes setting up feedback and learning loops that allow the system to improve based on user behavior and evolving business needs.

  • For live streaming environments, we monitor bitrate health, latency, and frame drops in real time to ensure stream quality scales smoothly as your audience grows.

Industry-Specific Solutions

E-commerce and Retail

The retail landscape is shifting from static product pages to dynamic, interactive experiences that mimic the urgency of in-person shopping while leveraging the efficiency of AI.

  • Live shopping platforms: These offer 3–5x higher engagement compared to passive video, providing a 15–25% conversion lift when paired with AI shopping assistants.

  • Voice commerce: AI-driven order taking is now capable of 60–80% automation for routine, recurring purchases.

  • In-store analytics: Video feeds are analyzed to track customer behavior, detect long queues, and ensure shelf compliance.

Healthcare & Telemedicine

Modern healthcare relies on the intersection of extreme technical reliability and administrative automation to improve patient outcomes and reduce burnout.

  • HIPAA-compliant video: Secure consultations now feature sub-100ms latency for natural dialogue and integrated recording.

  • Medical intake AI agents: Automated symptom checkers and scheduling assistants can reduce administrative staff workload by 40–50%.

  • Audio transcription: AI now supports complex medical terminology for automated compliance and documentation.

Education & E-learning

Digital education is moving beyond "watch-and-learn" toward active, AI-supported environments that adapt to individual student needs.

  • Interactive live classrooms: Platforms now integrate real-time video with whiteboards, screen sharing, and virtual breakout rooms.

  • AI tutoring agents: These provide personalized learning paths, resulting in 2–3x higher engagement than pre-recorded lectures.

  • Lecture intelligence: AI automatically generates notes, makes video content searchable, and identifies key highlights.

Media and Entertainment

For the entertainment sector, the focus is on scaling massive audiences while maintaining sub-second latency and automated safety protocols.

  • OTT streaming: Comprehensive platforms manage subscriptions, DRM, and various monetization models like SVOD, TVOD, and AVOD.

  • Live event streaming: Technology now supports thousands of concurrent viewers with less than 2 seconds of latency.

  • Content moderation: Automated systems now handle 90–95% of policy enforcement to ensure brand safety for advertisers.

Financial Services

Trust and compliance are the cornerstones of fintech, where video and voice tools are used to digitize high-stakes personal interactions.

  • Video consultations: Used for secure financial advisory, complex loan applications, and identity verification for account opening.

  • Voice banking AI: Handles account inquiries and transaction support while assisting in real-time fraud detection.

  • Compliance monitoring: Integrated sentiment analysis and call recording help detect policy violations automatically.

Gaming and Esports

In the gaming world, performance is measured in milliseconds, where the quality of communication directly impacts competitive outcomes.

  • Tournament streaming: High-fidelity broadcasting features multi-camera feeds and real-time commentary for global audiences.

  • In-game voice/video: Sub-100ms latency is the standard for competitive gameplay to ensure zero communication lag.

  • Community features: Interactive live chat and player-to-player video communication foster deeper social ecosystems.

FAQs