AI for Fintech and Banking

Manual credit reviews that take days, fraud detected after the transaction settles, and loan documents processed by hand: these are the operational bottlenecks that cost fintech businesses money and slow down the customer experience.
We build AI systems for fintech startups, digital banks, lending platforms, and payment processors: credit risk scoring models, real-time fraud detection, document extraction for loan origination, AI customer support, regulatory reporting automation, anti-money laundering anomaly detection, and algorithmic trading signal generation. Every system is scoped against your data and a specific business outcome.

See our work
  • Credit risk models trained on your applicant data that score loan decisions in seconds, not days

  • Fraud detection that flags suspicious transactions in real time before settlement, not after

  • Document extraction that reads and structures income statements, bank statements, and ID documents without manual re-keying

  • AML anomaly detection that surfaces unusual transaction patterns for your compliance team to review

Recent outcomes

AI OCR · Fintech operations

Built an AI document processing pipeline for a gas station management platform that eliminated manual data entry across 20,000+ daily transactions.

20K+ daily transactions

Conversational AI · Financial services support

Deployed a RAG-based chatbot for operational workflows that handles routine customer queries without agent escalation.

70% queries handled without human

Fraud detection · Payment processor

Built a real-time transaction scoring model trained on labelled fraud history that flags suspicious payments before settlement.

12 weeks to production
4.9 / 5 on ClutchSee all work

Recognition

Sound familiar?

  • Are your credit decisions taking days because analysts are manually reviewing applications that a model could score in seconds?

  • Are you discovering fraud after the transaction has settled, or does your system surface suspicious signals in real time?

In short

RaftLabs builds AI systems for fintech startups and digital banks in the US, UK, and Australia: credit risk scoring, real-time fraud detection, AML anomaly detection, and document extraction. Systems are scoped at a fixed price. 100+ products shipped since 2020.

Trusted by

Vodafone
Nike
Microsoft
Cisco
T-Mobile
Aldi
Heineken
GE

AI delivery, by the numbers

AI products shipped across industries in 24 months
20+
from kick-off to production-ready AI product
12 weeks
rated by clients on Clutch
4.9/5
years shipping software and AI products
9+

Decisions that should take seconds, not days

Fintech AI is most valuable when it replaces a decision that was slow, expensive, or inconsistent with one that is fast, documented, and model-driven. Credit scoring, fraud detection, and compliance monitoring are all decisions your data can already support. The gap is between the data and the model.

Capabilities

What we build

Credit risk scoring models

Classification models trained on your historical applicant data and loan outcomes. Inputs include bureau data (FICO, VantageScore, tradeline history, utilisation), bank transaction features derived from open banking or direct statement ingestion, income verification signals, and alternative data where bureau coverage is thin, utility payment history, rent payment records, mobile money transaction patterns for emerging market portfolios.

The model architecture is typically a gradient boosting classifier (XGBoost or LightGBM) with SHAP values computed per prediction so your underwriting team can audit the contributing factors for each application decision. For regulated lenders, we build the explainability layer so adverse action notices can reference the specific model inputs that drove a decline, satisfying ECOA and FCRA requirements. Population Stability Index monitoring is configured from day one to detect when the incoming applicant population has shifted away from the training distribution, triggering a model review before accuracy degrades. Scores arrive in seconds, not days.

Real-time fraud detection

Transaction-level classification models that evaluate each payment against velocity signals, device fingerprint, merchant category, location, and behavioural history. Outputs a fraud probability score in milliseconds. Transactions above threshold are flagged or declined before settlement. The model is trained on your labelled transaction history and retrained on a schedule as new confirmed fraud cases accumulate. Reduces fraud losses without increasing false decline rates on legitimate transactions.

Loan origination document extraction

AI that reads bank statements, pay stubs, tax returns, and ID documents and extracts structured fields automatically. Classifies individual bank transactions by category, salary credits, rent, loan repayments, to give underwriters additional income and liability signals beyond headline balances. Handles scanned paper, PDF, and mobile-camera images. Low-confidence extractions are flagged for manual review. Eliminates manual re-keying and reduces document processing time per application.

AI customer support

Conversational AI for customer-facing support on balance queries, transaction disputes, loan status, and account management. Built on a retrieval-augmented generation architecture: a vector database indexes your product documentation, FAQ content, terms and conditions, and historical support transcripts. At query time, the system retrieves the relevant passages and generates a grounded response rather than hallucinating product details.

Intent classification handles the routing decision: queries the model can resolve with high confidence are answered automatically; queries involving account security, disputed amounts above a defined threshold, or regulatory matters are escalated to a human agent with the full conversation context passed. Integrates with your existing CRM and ticketing system via webhook or API (Salesforce, Zendesk, Freshdesk, or custom platforms). Reduces cost-per-contact without reducing resolution quality on standard query types.

Regulatory reporting automation

AI that extracts, classifies, and aggregates the transaction and position data required for regulatory reports, CTRs (Currency Transaction Reports), SARs (Suspicious Activity Reports), capital adequacy reports (Basel III/IV ICAAP), and liquidity reports (LCR, NSFR), from your core banking or ledger system.

The extraction layer uses a combination of rule-based classification for well-structured transaction records and LLM-assisted extraction for unstructured narrative fields and exception notes. Data transformation pipelines are built with Apache Airflow or dbt, producing a documented lineage trail from source system record to report field that satisfies audit requirements. Automated reconciliation checks compare extracted totals against general ledger balances before the report is finalised. Produces audit-ready outputs with data lineage documentation so your team can trace any reported figure back to the originating transactions.

AML anomaly detection

Unsupervised and supervised models that learn each customer's normal transaction behaviour and surface deviations for compliance review. Network analysis that maps fund flow between accounts to detect layering and structuring patterns. Produces a prioritised alert queue ranked by anomaly severity, so your compliance team reviews the most likely cases first rather than working through uniform rule-based alert volumes. Reduces false positive rate compared to rule-only monitoring while maintaining detection coverage on genuine suspicious activity.

How we work

From scope to shipped

Every project follows the same four phases. Scope is locked and price is fixed before development starts.

  1. Week 1
    01

    Discovery and scope

    We map the problem, the data you have, and the decision being replaced. You leave week 1 with a written scope document and a fixed-price quote. No development starts without your sign-off.

  2. Weeks 2-3
    02

    Design and architecture

    Model architecture, data pipeline design, and integration points are decided before any code ships. Design decisions made here cost ten times less than the same decisions made in week 8.

  3. Weeks 4-12
    03

    Build, integrate, and QA

    Working model at a staging environment by the end of sprint one. Bi-weekly demos. QA runs in parallel with every sprint, not as a phase at the end. Compliance requirements (GDPR, FCRA, ECOA) are built in, not retrofitted.

  4. Weeks 12+
    04

    Deploy and post-launch support

    Production deployment with monitoring activated on launch day. 8 weeks of post-launch support included. Model drift monitoring and retraining schedules configured before handover.

Why us

Why fintech teams choose RaftLabs

  1. Senior engineers build what they scope

    The engineers who assess your problem also build the solution. No bait-and-switch, no offshore handoff after the contract is signed. The team you meet in week 1 ships in week 12.

  2. Fixed price before development starts

    We scope the work, calculate the cost, and lock it in writing before any development starts. A scope change is a change request: priced, agreed, or dropped. It never absorbs into the project and appears on the final invoice.

  3. 9 years and 100+ products shipped

    Clients include Vodafone, T-Mobile, Aldi, Nike, Cisco, and Lockheed Martin. Track record across AI, SaaS, mobile, automation, and enterprise platforms across healthcare, fintech, logistics, and hospitality.

  4. Compliance built in from the start

    GDPR, HIPAA, ECOA, FCRA, SOC 2 — compliance requirements are scoped in week 1, not retrofitted before launch. We have shipped HIPAA-compliant systems for US healthcare clients and GDPR-compliant products for European markets. Financial regulation is assessed in discovery alongside model architecture.

Which fintech decision are you still making manually?

Credit approvals, fraud calls, or compliance alerts: tell us the specific decision and we will assess which AI system reduces the manual load and what your data supports.

Algorithmic trading signal generation

We build AI systems that generate trading signals from market data, news sentiment, alternative data feeds, and technical indicators. These are signal generation systems, the output is a ranked set of trade candidates with associated confidence levels, not execution logic. The trading decision and execution remain with your portfolio management team. We assess your data sources, target instruments, and signal horizon in discovery before scoping the model architecture.

Frequently asked questions

A credit risk scoring model takes structured inputs about a loan applicant and outputs a probability of default. The inputs can include traditional bureau data, credit score, payment history, utilisation, derogatory marks, combined with alternative data you have access to: bank transaction history, income verification documents, employment records, and behavioural signals from your application flow. The model is trained on your historical loan data: applications that were approved, repaid, and defaulted. It learns which combinations of applicant features correlate with repayment behaviour in your specific lending segment and product. Output is a numeric score and the contributing factors, so your underwriting team can understand why a score is high or low. For markets where bureau data is thin, we build models that weight alternative data signals more heavily. We assess what data you have in discovery and tell you what accuracy improvement is realistic before we start building.

Real-time fraud detection for payment processing is a classification model that evaluates each transaction against a set of features and outputs a fraud probability score in milliseconds. Features include transaction amount, merchant category, location, device fingerprint, time of day, velocity signals (how many transactions in the last 10 minutes), and behavioural patterns derived from the cardholder's historical activity. The model scores each transaction as it arrives. Transactions above a threshold trigger a hold or decline. Transactions in a middle band may trigger a step-up authentication request. The model is trained on your historical transaction data labelled with fraud outcomes. It learns the specific fraud patterns on your platform rather than applying generic rules. Because fraud patterns evolve, the model is retrained on a schedule as new labelled fraud data accumulates.

Loan origination document extraction takes unstructured documents, bank statements, pay stubs, tax returns, ID documents, and utility bills, and extracts structured data fields from them automatically. The AI reads the document, identifies the relevant fields (account holder name, monthly income, account balance, employer name, employment dates), and outputs structured data into your loan origination system. For bank statements, the model also classifies individual transactions by category, salary credits, rent payments, loan repayments, gambling transactions, which gives underwriters additional signal beyond the headline numbers. The model handles a range of document formats and layouts, including scanned paper documents and photos taken on a mobile phone. It flags documents where confidence is low for manual review rather than silently producing incorrect extractions.

Standard AML transaction monitoring uses rules: alert when a cash deposit exceeds a threshold, alert when transactions occur in high-risk jurisdictions, alert when structuring patterns appear. Rules catch known patterns but generate large volumes of false positives because they cannot account for customer context. AML anomaly detection uses unsupervised and supervised ML models that learn each customer's normal transaction behaviour and flag deviations from that baseline. A transaction that is unusual for this specific customer surfaces, even if it does not trigger a rule. Combined with network analysis that maps transaction flows between accounts, the model can surface layering and structuring patterns that are invisible to rule-based systems. Output is a prioritised alert queue with the contributing signals.

The cost depends on what is being built. A single-purpose credit scoring model or fraud detection pipeline typically runs between $40,000 and $120,000 depending on data complexity, integration requirements, and the number of score thresholds and product types we need to support. A multi-model system covering credit scoring, document extraction, and AML costs more. We scope the work in discovery, calculate the cost, and lock the price before development starts. No work begins without your sign-off on the scope and cost.

A single-purpose system, such as a fraud detection model or document extraction pipeline, typically reaches production in 8 to 12 weeks. Multi-model systems covering credit scoring, AML, and customer support may take 16 to 24 weeks depending on integration depth. The timeline starts after discovery. We scope the project in week 1, design and architect in weeks 2 to 3, build and QA from weeks 4 to 12, and deploy to production with 8 weeks of post-launch support included.

Yes. We sign NDAs before any data access. Financial data handled during development is treated under the same controls as production data: encryption at rest and in transit, role-based access controls, and audit logging. We have experience building GDPR-compliant systems for European clients and data handling standards consistent with SOC 2 controls. Compliance requirements are scoped in week 1, not retrofitted before launch.

Work with us

Tell us what you need. We'll tell you what it would take.

We scope AI for Fintech and Banking in 30 minutes. You walk away with a clear cost, timeline, and approach. No commitment required.

  • Scope and cost agreed before work starts. No surprises. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Pay by milestone. You see progress before each invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
  • All conversations are NDA-protected.