Online food ordering platform for Restaurants, Cafes, QSRs, and any other food business.
Manual calls are costly and hard to scale. With Call Eva, every call is answered, follow-ups happen on time, and costs drop dramatically.
The reality every business owner faces:
Nights and weekends are dead zones. Missed calls = lost bookings.
"Can I reschedule?" and "Where's my order?" consume staff hours.
Payments, check-ins, and confirmations get missed.
Scaling phones = scaling payroll.
The transformation businesses experience:
24/7 coverage with a natural voice AI assistant.
AI call automation frees staff for high-value issues.
Automated reminders for invoices, appointments, and check-ins.
Add lines/locations without adding salaries.
A real voice AI assistant answering customer calls. Natural, fast, and always available.
Hotels and resorts lose business when front desk lines go unanswered after hours. Voice AI can handle booking confirmations, room availability questions, check-in instructions, and late-night FAQs when staff isn't available. Guests get instant answers, while hotels save on overnight staffing costs.
💡 24/7 service without night staff
Missed appointments cost clinics thousands annually. Voice AI can automatically call patients to confirm appointments, remind them of upcoming visits, or offer simple rescheduling options. It can also follow up after consultations with care instructions or medication reminders — all while staying HIPAA-compliant.
💡 Reduces no-shows, HIPAA-compliant
Support teams get overwhelmed with 'Where's my order?' queries. Voice AI integrates with order management systems to provide real-time updates, expected delivery times, and tracking links. It can also answer return/exchange FAQs, reducing the load on human agents and speeding up customer service.
💡 Deflects repetitive support queries
In logistics, proof of delivery and status tracking are crucial. Voice AI can automatically notify customers when a shipment is on the way, confirm delivery, and log recipient acknowledgment. This reduces manual follow-ups, errors, and missed communications, while improving reliability and customer trust.
💡 Cuts manual follow-ups, proof of delivery logged automatically
Late payments hurt cash flow. Voice AI can send polite but consistent payment reminders to customers, confirm receipt of invoices, and offer secure payment options (via link or app). By automating this process, businesses accelerate collections, reduce defaults, and free up staff from chasing payments.
💡 Gentle nudges → faster collections
A big reason users churn is because they never finish onboarding. Voice AI can reach out to new users, guide them through setup steps, answer basic questions, and connect them to a human rep if needed. This ensures more users complete activation, leading to higher retention and product adoption.
💡 Increases product activation & reduces churn
From support to collections, Call Eva handles the calls your team doesn't have time for—reliably
Answers common questions ("Where\'s my order?", "How do I…") instantly so agents focus on complex issues.
Takes new bookings, confirms details, and sends reminders—no back-and-forth.
Payment due, appointment coming up, order ready—Eva makes the call on time, every time.
Friendly, compliant calls for invoices, renewals, and dues—no awkward chasing.
Quick post-visit calls to capture feedback while it's fresh—no forms needed.
Share offers and rewards in a natural voice; personalize by location or segment.
Filters spam, routes urgent issues, and qualifies leads before your team picks up.
Shift changes, roster updates, urgent alerts—Eva calls staff so everyone's aligned.
It's not just calls. It's natural conversations, clean integrations, and controls your Ops team will actually trust.
Studio-grade voices, interruptions ("barge-in"), context memory, and accents your customers expect.
Trained on your scripts, FAQs, and policies. Eva follows your rules — not a generic playbook.
Escalates to agents with full call context (intent, transcript, caller details) so you never repeat yourself.
Connects to CRM, helpdesk, calendars, and billing. Updates records in real time; no manual busywork.
GDPR/SOC2 practices, consent prompts, PII redaction, and audit logs — built in, not bolted on.
Dashboards for answer rate, resolution rate, cost per call, and CSAT — so you can track ROI in weeks.
Estimate how much you'll save by answering every call 24/7 with Voice AI. Most teams see 60–95% lower cost in month one.
Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that’s been a game changer for our team and our guests.
Most businesses go live with a working Call Eva pilot in 4–8 weeks, depending on complexity and integrations.
Call Eva handles customer calls for booking, support, reminders, FAQs, lead qualification, and more — all with seamless integration into your CRM, messaging apps, and other systems.
Yes. Call Eva supports multiple major languages and regional accents to ensure accurate, natural-sounding customer interactions.
You define handoff rules. Eva can escalate based on intent, call complexity, or user request — ensuring seamless transitions to live agents.
Absolutely. We're built to meet HIPAA, GDPR, and SOC 2 standards. Data is encrypted, audit logs are maintained, and compliance is designed in from day one.
Clients typically report 60–95% reduction in support costs — like our hospitality partner who replaced a $60K/year employee with a $3K/year solution.
Unlike rigid IVRs, Eva understands conversational language, adapts to context, and integrates with backend systems — enabling richer, more efficient voice interactions.
Yes — Eva plugs into your CRM, helpdesk, messaging apps, booking systems, and more using APIs. No need to change your tech stack.
We offer transparent pricing and monthly reports that track usage, cost savings, and ROI. You control the scope and stages of deployment to avoid surprises.
We provide real-time monitoring, logs, and proactive check-ins. Voice AI needs tuning, and we're with you as your usage grows and feedback accumulates.
Generative AI, voice AI, automation, SaaS — whatever you're building, we'll help you launch and stay with you long after.
We're not just another AI company chasing buzzwords. We design, build, and scale AI-powered products while standing behind every line of code.
Clients choose us not only for our expertise but because we stay available, communicate clearly, and treat their success as our own.
