What if you could cut support costs and boost sales with AI?

Ready to boost sales by 20% with AI-powered automation?

AI Voicebot Development Company

As an AI Voice bot development company, we specialise in creating custom AI voice bots tailored to your business needs. Automate customer support, reduce overhead, and increase revenue with AI-powered conversations that run around the clock.

Capture more leads and close deals faster with AI-driven conversations available 24/7.

Automate up to 50% of inquiries and lighten the load on your support team, improving efficiency.

Reduce overhead costs by automating customer inquiries and support, freeing up your team for high-value tasks.

Who We Work With

We partner with businesses that are excited to explore voice AI technology. Whether you want to create natural, hands-free user experiences or build smart assistants that automate everyday tasks, we help you bring those ideas to life with the right mix of strategy, creativity, and tech expertise.

Startups

Got a big Voice AI idea but not sure where to start? We love working with startups to turn their ideas into real things, from early MVPs to full-scale products that are ready for the market. Our agile process helps you move fast, validate ideas early, and launch a product that truly stands out in the market.

Enterprises

Enterprises often have to deal with complex problems, including legacy systems, siloed operations, and growing customer expectations. We help established organizations integrate Voice AI into their ecosystems to make internal processes smoother and elevate customer experiences smarter.


Agencies & Tech Partners

Need a reliable Voice AI partner to bring your client projects to life? We love collaborating with creative agencies and in-house product teams that want to bring voice technology into their client projects. Consider us your behind-the-scenes Voice AI experts, from strategy and UX design to building and deploying it.

Innovators across industries

Voice technology isn’t limited to one space. We’ve worked across industries like healthcare, fintech, e-commerce, and hospitality to create custom Voice AI solutions tailored to their unique needs. We work with businesses ready to use voice to improve how people connect, communicate, and get things done.

Our AI Voicebot Development Services

Custom AI Voicebot Development

Improve customer interactions and make routine work easier with AI voicebots built for your business. We create each bot around your goals, using real customer data to make conversations feel natural and effortless.

Our experience ranges from building bots that simulate speaking tests for learners to creating conversational platforms that convert static feedback forms into actionable insights for product managers and decision-makers.

What’s included:

  • Voicebot architecture and conversation flow design

  • Custom NLP training for domain-specific use cases

  • Context-aware conversation handling

  • Scalable deployment setup

Business Benefit: Enable smarter engagement and automate manual tasks, letting your team focus on higher-value activities.

AI Voicebot Integration

Enable your team to focus on high-value work while your bot handles routine tasks efficiently. We connect your bot directly into the tools you already use, delivering quick value without extra overhead.

We created a voice assistant for healthcare that manages daily clinical and admin tasks. It speaks multiple languages, connects with your systems, and gives real-time transcripts and helpful insights, keeping everything secure.

What’s included:

  • CRM integration (Salesforce, HubSpot, Zoho, etc.)

  • ERP and database connectivity

  • Integration with IVR and telephony platforms

  • Website and mobile app voicebot embedding

  • Smart device and IoT connectivity

  • Unified multi-channel management

Business Benefit: Give your team more time to focus on high-value tasks while your bot handles routine interactions.

AI Voicebot Fine-Tuning

Deliver more accurate, context-aware responses that improve customer satisfaction and reduce operational friction. Your bot improves with every conversation.

We refine performance using real-world interactions, ensuring that critical industries like healthcare can rely on consistent, context-aware responses.

What’s included:

  • Review and optimization of conversation flows

  • Retraining NLP models with new data

  • Accuracy and intent recognition improvements

  • Ongoing performance monitoring and updates

Business Benefit: Maintain high-quality interactions, reduce errors, and enhance operational efficiency over time.

Conversational AI Development

Make decisions faster with bots that understand and respond in real time. We build conversational AI (NLP models) that enable your bot to listen, interpret, and respond naturally.

For instance, we created a voice chat app for live group discussions. Participation grew tenfold, costs dropped significantly, and decisions were made much quicker. With anonymity and instant insights, teams can act confidently while keeping users engaged.

What’s included:

  • NLU models for complex queries

  • Multi-language and multi-accent support

  • Context-based conversation handling

  • Continuous model training and improvement

Business Benefit: Drive faster, data-backed decisions while boosting engagement and participation.

Voice Assistant Development

Simplify interactions and save time with intuitive, voice-first assistants that work across devices. We design assistants for mainstream and niche use cases.

One example is a next-generation family time management MVP where voice commands like “reschedule,” “delegate,” or “cancel” reduced notification fatigue. Every task became a “Time Event,” with digests shared via WhatsApp, email, or voice, enabling seamless, secure scheduling.

What’s included:

  • Custom skill & action development for Alexa, Google Assistant, and Dialogflow

  • Voice UI/UX design with conversation flow mapping

  • Integration with APIs, CRMs, and third-party services

  • Multi-device support (smart speakers, mobile apps, IoT devices)

  • Testing, certification, and publishing on voice platforms

Business Benefit: Streamline workflows, save time, and improve engagement for both users and teams.

Omni-Channel Deployment

Deliver consistent, instant support across every channel to boost engagement and reduce costs. We enable unified deployments and centralized management, ensuring seamless experiences from phone to apps to IoT devices.

With 71 percent of companies reporting measurable value from digital omnichannel strategies, our solutions help organizations scale operations efficiently.

What’s included:

  • Single voicebot deployed across phone, web, mobile, and chat

  • Integration with WhatsApp, Messenger, and other social channels

  • Unified experience across smart devices and IoT platforms

  • Centralized management and analytics for all channels

  • Scalable setup to add new channels as you grow

Business Benefit: Ensure consistent, scalable, and cost-efficient customer engagement across all channels.


Build AI voicebots to transform customer experience

Leverage advanced AI voicebots to make every interaction feel natural, personal, and trustworthy.

Types of AI Voicebots We Build

Customer Interaction Bots

  • Customer Service & Support Bots
  • Conversational Voice Bots
  • Multilingual Voice Bots
  • AI-Assisted Voice Bots

Sales and Growth Bots

  • Lead Qualification & Sales Bots
  • Transactional Voice Bots
  • Outbound Sales Engagement Bots
  • Upsell and Cross-sell Bots
  • Cart Recovery Voicebots

Internal Operations Bots

  • Internal Process & Helpdesk Bots
  • Agent Assist AI Voicebots
  • Knowledge Base Access Bots
  • Task Management Voicebots
  • Employee Training Bots
  • Internal Reporting Bots

Task Automation Bots

  • Appointment Scheduling Voice Bots
  • Order Tracking and Status Bots
  • Survey and Feedback Bots
  • Reminder and Notification Bots
  • Loyalty and Rewards Update Bots

Healthcare and Wellness Bots

  • Symptom Checker Voicebots
  • Medication Reminder Bots
  • Mental Health Companion Bots

Compliance & Security Voice Bots

  • Identity Verification Voice Bots
  • Fraud Detection & Prevention Voice Bots
  • Regulatory Compliance Reminder Bots
  • Secure Transaction Authentication Bots
  • KYC (Know Your Customer) Voice Bots

Key Features of AI Voicebots We Build

Natural Language Processing (NLP)

  • Understand real language, emotions, and context
  • Make conversations feel natural, smooth, and personal
  • Help customers feel like they are speaking to a real human

Multilingual and Omnichannel Support

  • Work across phone, web, and apps seamlessly
  • Respond to users in their preferred language (English, Spanish, Hindi, etc.)
  • Break language barriers and reach a wider audience

Personalization Based on User History

  • Remember user preferences and past interactions
  • Make every conversation faster, easier, and more meaningful
  • Help your business build customer trust naturally

Real-Time Analytics and Reporting

  • Track conversations and measure engagement in real-time
  • Identify areas for improvement quickly
  • Make smarter, data-driven decisions every day

Secure and Compliant Architecture

  • Protect sensitive customer information with strong encryption
  • Secure voice commands and personal details
  • Keep user privacy intact during every interaction

Self-Learning and Adaptation

  • Improve voicebot performance automatically over time
  • Learn from every user interaction without manual updates
  • Deliver smoother, smarter conversations as you grow

Build intelligent voicebots tailored to your business needs.

Benefits of AI Voicebot Software Development With Us

Reduce Operational Costs

Your team gets to focus on the work that really counts.

With routine tasks and frequent queries automated, companies have slashed labor costs by as much as 70 percent.

Enhance Customer Satisfaction

Your customers don’t have to wait for help.

Getting fast answers makes them feel cared for and boosts loyalty naturally.

Improve Agent Productivity

Let your agents handle complex cases while voicebots take care of repetitive work.

This approach has been shown to improve productivity by up to 67 percent and reduce burnout.

Scale Support Without Hiring

You don’t need to add headcount to manage thousands of calls.

Voicebots make scaling easy and cost-effective.

Be Consistent and Compliant

Every interaction reflects your brand’s voice and meets compliance standards.

You can be confident that your responses are accurate and professional.

Turn Conversations Into Insights

Your voicebot listens and collects customer feedback in real time.

This helps you spot issues, understand preferences, and improve your offerings.

Always Available

Your business is never offline.

Whether it’s a late-night question or a weekend request, your voicebot handles it instantly so your customers are never left waiting.

Rich Responses

Your bot can do more than just talk.

It can provide information, send follow-ups, or share files in a single conversation.

Shorten Sales Cycles

Your voicebot can speak to prospects, answer their questions, and sort leads in real time.

Businesses see 50 percent more qualified leads. Sales speed up while humans focus on complex tasks.


Why Choose Us for AI Voicebot Development

We build AI voicebots that solve real business problems, simplify operations, and keep your growth on track. There are human experts behind every AI solution who understand your goals, guide your journey, and deliver with clarity and precision. You will get a team that listens, iterates, and ensures your vision is implemented exactly as intended.

Human-Led, AI-Powered

We build voicebots with the latest AI technologies.

But the strategy, operations, and product design behind them are powered by real people, not automated systems.

You get a team that listens to your needs, tests solutions, and ensures your bot works exactly the way you want.

AI Technology Expertise

We develop voicebots using deep expertise in AI, natural language processing, and voice technologies.

Each solution is designed to fit seamlessly into your business operations and understand your users’ language.

You will see measurable improvements in customer engagement and workflow efficiency.

Proven Success with Startups and Founders

In the last 12 months, we have built 5+ products with integrated voice features, ranging from voice assistants to AI-powered voicebots.

Startup founders and solopreneurs trust us to take their ideas from concept to market-ready solutions, with clarity and confidence at every step.


Seamless Integration & Automation

We build voicebots that connect directly with your existing tools like CRM, support platforms, calendars, and internal APIs.

You will save hours of manual work while your bot handles routine tasks efficiently.

Our integrations are built to increase efficiency, sales, and actionable insights.

Built for Scale and Performance

We design voicebots with growth in mind. From cloud infrastructure to load handling, they perform reliably as your business expands.

You will get a system that works smoothly even under high demand.

Agile & Transparent Development Process

We move fast with a sprint-based approach and keep you fully in the loop.

You get early prototypes, real-time feedback loops, and regular updates via Slack, Asana, and standups.

Your input shapes the product, and you always know what’s happening.


What Our Clients Say About Us

Paula Castro
Play Button
Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that’s been a game changer for our team and our guests.
Paula Castro

Reservations Officer, City Break Apartments

72+
Weekly self check-ins via mobile app
580+
Active users on the new website within 2 months of rollout

Let’s build a voicebot that works like your best team member

Our AI Voicebot Development Process

As an AI voice bot development service provider, we follow a step-by-step approach that keeps you in control from the first idea to launch. Our process helps you move faster, reduce risks, and build an AI-powered voicebot that fits your users, systems, and business goals perfectly.

Our AI Voicebot Development Process

Discovery & Requirements Gathering

We begin with a product discovery service, or a discovery call, to understand your business goals, target audience, and problems you want to solve with a voicebot.

Together, we define your voicebot’s purpose, whether it’s for customer support, lead generation, scheduling, or another use case.

We gather details on your existing systems, required integrations, supported languages, and any specific use cases as per your needs.

Deliverables:

  • Project brief with clear objectives

  • Initial project roadmap

  • Requirements document

Design and Prototyping

Our team maps out the end-to-end user journey and designs practical, user-centric voicebot scenarios based on your business needs.

We create wireframes or prototypes to visualize how users will interact with the voicebot across different scenarios.

Deliverables:

  • UX wireframes or prototypes

  • Conversation flow diagrams

  • Use case documentation for development reference

Tech Stack Selection & Architecture

We select the right tools, AI platforms for NLP, speech recognition, and text-to-speech, based on your requirements and budget.

Our team defines a scalable backend architecture, secure APIs, and databases needed for voicebot functionality.

Together, we finalize decisions on speech recognition, natural language understanding, and analytics tools.

Deliverables:

  • Technology stack recommendation

  • Technical architecture document

  • Integration plan with timelines

AI Model Training & Voice Assistant Setup

We create training data using your existing FAQs, chat transcripts, or simulated conversations.

Our developers integrate advanced NLP engines, test real-world scenarios, and fine-tune the bot’s understanding of a wide range of user inputs.

Voicebots are configured with the right voice tone, responses, as per business and user requirements.

Deliverables:

  • Trained AI/NLP models

  • Working prototype of your voicebot

  • Test results for speech recognition and NLP accuracy

Agile Development & Iteration

We'll build the voicebot in iterative cycles, starting with core features and expanding. We'll build specific functionalities in each iteration, allowing you to see tangible progress regularly.

We'll hold review meetings to gather your feedback on the developed features.

Deliverables:

  • Voicebot MVP with real interaction capability

Testing & Quality Assurance

We conduct comprehensive testing, including functional, usability, performance, and accuracy tests across devices and platforms.

User acceptance testing (UAT) is done with you or your team to ensure the bot meets your standards and expectations.

Bugs, edge cases, and improvements are handled in fast feedback loops with your input.

Deliverables:

  • Test cases and reports

  • Updated flows and improvements based on feedback

Deployment & Launch

We deploy the voicebot to your chosen platforms (web, mobile, or voice assistants) and connect it with your business systems.

Our team provides training and documentation to help your staff manage and monitor the bot.

Deliverables:

  • Live, fully integrated voicebot

  • Deployment documentation

Ongoing Support & Optimization

After launch, we monitor usage, collect analytics, and gather user feedback to identify areas for improvement.

We implement updates and add new features as your needs evolve, ensuring your voicebot stays effective and relevant.

Based on analytics, we continue optimizing and supporting your voicebot post-launch for long-term success.

Deliverables:

  • Regular Performance check

  • Regular optimization updates

Industries We Serve

Healthcare

Every clinic gets the same calls over and over. People want to confirm their slot, check on a prescription, or get a follow-up reminder.

Voice AI takes care of these tasks so staff can focus on care. In many hospitals, scheduling and documentation times have already been cut by more than 50 percent.

How AI voicebots help:

  • Appointment scheduling and reminders

  • Post-visit follow-ups

  • Prescription refills

  • 24/7 voice support


Education & Online Learning

Schools and e-learning platforms use voice AI to give students quick answers while easing admin work.

Engagement has risen; learners aged 13–25 show a 29 percent boost in interaction and a 47 percent rise in real-time voice usage.

How AI voicebots help:

  • Course details and schedules

  • Exam reminders and application updates

  • 24/7 support for common queries

  • Improved language learning with 94% accuracy

Hospitality and Travel

In travel and hospitality, speed matters. Guests want quick answers for bookings or last-minute changes. A voicebot can step in and handle those tasks, even in multiple languages.

Hotels don’t need to expand their teams, and travellers still get a smooth experience. Already, 78 percent of hotels use AI-driven tools like virtual concierges, and 58 percent of guests say it improves their stay.

How AI voicebots help:

  • Booking updates and itinerary changes

  • Check-in and service requests

  • Multilingual customer support

  • Real-time guest assistance

Banking & Financial Services

Voice AI takes care of everyday banking. Customers get their balance, fraud alerts, and transaction details instantly, without waiting on hold.

Every interaction stays secure and compliant, while clients gain faster, stress-free service.

How AI voicebots help:

  • Balance inquiries

  • Fraud alerts and security checks

  • Transaction details

  • 24/7 support with compliance

Media & Entertainment

Media brands use voice AI to keep audiences engaged and supported.

From subscriber help to ticketing, it delivers instant, personalized experiences while reducing support load.

How AI voicebots help:

  • Automated Subscriber Support

  • Content Discovery Assistance

  • Event & Ticketing Support

  • Internal Workflow Automation

Retail and E-commerce

Voicebots can handle high volumes of customer interactions in the E-commerce & Retail industry without keeping shoppers on hold even during sales or peak seasons.

How AI voicebots help:

  • order tracking

  • product returns

  • common FAQs

  • Faster customer resolutions

Our AI Software Development Case Studies

PSi's discussion interface
14 weekszero to launch
300+ users in real-time audio discussions
75%faster decision-making
logo of Psi

What distinguished RaftLabs from other providers was their [fantastic ability to build real-time engagement-based products].

Photo of Georgina D.
Georgina D.CEO & Co-Founder,People Supported Technologies
Flag of United Kingdom
United Kingdom
Scalable Conversational AI Chatbot
12 weeks from concept to launch
4xdeeper insights than traditional surveys
48 hourstime to actionable insights
Perceptional

I found RaftLabs to be the perfect partner for Perceptional, with their [expertise in helping startup founders] build MVPs, a free consultation, a prototype that matched my vision, and their unwavering support.

Photo of Amer Abu Khajil
Amer Abu KhajilFounder, Peak Studios & Perceptional
Flag of Canada
Canada
AI-Enhanced Remote Patient Monitoring
20%reduction in clinical decision-making time
100%compliance with HIPAA regulations
150+patients adopted in just 12 weeks
PDC logo

PDC has been a great addition to our clinic. It’s easy to navigate, and as a remote patient monitoring app, it helps us stay connected with senior patients who can’t visit regularly.

Dr. Smith Primary Care Physician
Flag of USA
USA

Technologies We Use for AI Voicebot Development

Awards & Recognition

RaftLabs for an Award from Sortlist
RaftLabs got the Best Company To Work With Award from GoodFirms
Award from Clutch Global Fall 2024
Award for Top Sanity Development 2025 from Clutch

Your AI Voice bot Journey Starts Here!

Get a Free Consultation

Fill out our contact form and schedule a free consultation call with our experts to discuss your idea.

Get Your Cost Estimate

Our experts will assess feasibility, provide insights, and share a cost & timeline estimate.

Build & Launch

Once finalized, our team gets to work, turning your vision into a fully functional AI Voicebot as required.

Ready to build something amazing?

Generative AI, voice AI, automation, SaaS — whatever you're building, we'll help you launch and stay with you long after.

We're not just another AI company chasing buzzwords. We design, build, and scale AI-powered products while standing behind every line of code.

Clients choose us not only for our expertise but because we stay available, communicate clearly, and treat their success as our own.

FAQs

  • How long does it take to build an AI voicebot?

    Timelines vary depending on features and complexity. For most businesses, we deliver a working MVP in 6–8 weeks. Talk to our team to get a clear timeline tailored to your goals.

  • How much does it cost to build a voicebot?

    The cost depends on the bot type, features, and integrations. A basic voicebot with 1–2 core features typically starts from $10,000. Schedule a free consultation or check our pricing page for details.


  • What are the key benefits of voicebot development for businesses?

    The key benefits of voicebots are:

    • 24/7 availability

    • Lower operational costs

    • Automation of repetitive tasks

    • Faster, personalized customer service

    • Improved team efficiency and satisfaction

    Voicebots help your business scale without adding pressure on your team.

  • Is voicebot development suitable for small businesses?

    Yes. Voicebots are a great fit for small businesses. They reduce staffing needs, automate support, and keep your business responsive 24/7, even with a lean team.

  • What industries can benefit from voicebot development?

    Voicebots are used across many sectors, including:

    • Healthcare

    • Finance & Banking

    • Education

    • Logistics

    • Marketing & Sales

    • Customer Support

    If your business handles repetitive conversations, scheduling, or service requests, a voicebot can help.