Struggling to manage bookings, guests, and operations in one place?

Finding it hard to connect your booking engine, POS, or property management tools?

Travel and Hospitality Software Development Services

We build tools that simplify every aspect of hospitality, from hotels, serviced apartments, and resorts to travel experiences and tours. Booking platforms, PMS-integrated guest apps, and custom dashboards keep operations smooth, guests happy, and your business ready to scale.

Let’s build something your team will love and your guests will notice.

Speed up guest check-ins and bookings by up to 40% with smart automation

Reduce manual tasks by 30–50% through seamless system integration

Gain better control over operations with scalable, secure, and integrated platforms

Our Travel and Hospitality Software Development Services

Reliable tech needs constant care. Our managed hospitality development services ensure your systems stay optimized, secure, and ready to scale long after launch. We handle the backend so your team can stay guest-focused.

Custom Software Development

Off-the-shelf tools rarely fit hospitality’s fast-moving needs. We provide custom software development services that help travel brands operate smarter, move faster, and take full control of the guest journey. In just 12 to 14 weeks, your platform is live and driving results.

Custom Mobile App Development

Check-ins shouldn't need a front desk. Our team builds custom mobile apps that let guests handle entry, service requests, and upgrades directly from their devices. This cuts check-in times and improves satisfaction across the board.

CRM and POS Integrations

We integrate your internal tools into one seamless system. CRM, POS, booking engines, and payment gateways all work together. The result is faster operations, better insights, and smoother guest experiences.

Hospitality Software Modernisation

Don’t let outdated tech slow you down. We modernize legacy systems into lean, scalable platforms that load faster, perform better, and convert more effectively. Our stack includes Next.js, React Native, and AWS to ensure long-term performance.

Loyalty Programs for Hospitality

Loyalty is more than just points. We build loyalty program systems that reward repeat bookings, increase direct engagement, and help your brand stay top of mind. These programs are automated, integrated, and built to scale.

Support and Managed Services

We provide ongoing support to keep your platform reliable, secure, and fast. From performance monitoring to feature updates, our team ensures smooth operations so you can focus on delivering great guest experiences.

Types of Hospitality Software We Develop

Hotel Management Software

Whether you run a boutique stay or manage multiple properties, we build software that helps you simplify operations and elevate every guest’s experience.

  • Property Management Systems (PMS): Centralize reservations, billing, and check-ins.

  • Online Booking Platforms: Drive direct bookings and reduce OTA dependency.

  • Housekeeping & Maintenance Trackers: Automate task assignments and improve response times.

  • Channel Manager Integrations: Keep room availability and rates synced across all platforms.

Restaurant & Food Service Software

Give your F&B brand, whether it’s a restaurant, café, or cloud kitchen, the tools to serve better and scale smarter.

  • POS & Billing Systems: Enable quick, error-free transactions and digital payments.

  • Online Ordering & Delivery Apps: Build seamless customer journeys from menu to doorstep.

  • Kitchen Display & Inventory Management: Optimize prep time and reduce food waste.

  • Table Booking & Guest Feedback Apps: Improve guest retention through smooth dining experiences.

Travel & Tourism Software

If you’re in the business of travel, we help you build platforms that connect travelers, partners, and agents effortlessly.

  • Travel Booking Engines: Simplify flight, hotel, and activity bookings in one place.

  • Tour Management Systems: Streamline scheduling, itineraries, and payments.

  • Travel CRM & Itinerary Planners: Deliver personalized travel experiences at scale.

  • Partner & Affiliate Management Portals: Grow your travel network with transparency and automation.

Guest Experience & Engagement Apps

Turn every one of your guest interactions into an opportunity to impress and turn guests into loyal advocates.

  • Contactless Check-in/Check-out Apps: Offer convenience and safety from arrival to departure.

  • Digital Concierge & Chatbots: Provide 24/7 support with instant responses.

  • Loyalty & Reward Programs: Encourage repeat bookings and brand affinity.

  • Feedback & Review Management: Capture insights that strengthen your reputation.

Back-Office & Operational Software

Handle your operations as efficiently as you handle your guests and gain full control over every process.

  • Staff Scheduling & Payroll Tools: Simplify workforce management across shifts.

  • Analytics & Reporting Dashboards: Make data-driven decisions in real time.

  • Procurement & Supply Chain Systems: Manage vendors and stock effortlessly.

  • Document & Compliance Management: Stay audit-ready with secure, organized records.

AI-Powered & Automation Solutions

Bring the power of Artificial intelligence technology into your hospitality business to innovate, automate, and grow faster.

  • Demand Forecasting & Pricing Optimization: Maximize occupancy and revenue through predictive analytics.

  • AI Chatbots for Guest Support: Automate responses while maintaining a human touch.

  • Personalized Experience Recommendations: Deliver unique stays tailored to guest preferences.

  • Predictive Maintenance & Resource Allocation: Prevent breakdowns and reduce operational costs.

Looking to develop hospitality software tailored to your needs

Why Choose Us for Hospitality Software Development

We build apps and platforms for travel and hospitality businesses, including property management system development and tools for workflow and operations management. As a hospitality software development company, we deliver scalable solutions that streamline bookings, guest services, and day-to-day operations.

Proven Expertise in Hospitality Tech

With almost a decade of experience in custom SaaS software development, we build AI-enabled solutions for hotels, serviced apartments, and FoodTech/ restaurant brands that solve real-world challenges and deliver results.

Support That Works for Founders

Whether you are a solo founder or a growing startup, we simplify the process. We start with one free consultation and a working prototype to understand your vision and help you turn ideas into products without stress or delays.

Human Led AI Expertise Where It Needs

We use AI where it adds value, but every project is guided by real people. Designers, developers, and testers work closely with you to ensure your product is built right from day one.

Collaborative & Transparent Communication

Clear and consistent communication is at the core of our process. Using Slack, Asana, and video walkthroughs, you’ll always know what’s happening, what’s next, and how your feedback shapes the project.

Fully Custom Solutions

No templates, no one-size-fits-all systems. Every platform, from booking engines and loyalty apps to integrations and automation tools is designed around your unique workflows to drive efficiency and revenue.

Quick Delivery, Built to Scale

Using agile sprints and proven workflows, we speed up time to market while maintaining quality. We build platforms that grow with your business, so you can add new features, properties, or integrations without slowing down.fa

What Our Clients Say About Us

Paula Castro
Play Button
Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that’s been a game changer for our team and our guests.
Paula Castro

Reservations Officer, City Break Apartments

72+
Weekly self check-ins via mobile app
580+
Active users on the new website within 2 months of rollout

Ready to build your next-generation hospitality software?

Let’s create something that delights your guests and grows your business.

Benefits of Hospitality Software Development

Maximize Operational Efficiency

Automate routine tasks, reduce errors, and let your team focus on delivering exceptional guest service.

Our solutions have helped hotels and restaurants cut operational delays by up to 40 percent, enabling faster response times and smoother workflows.

Make Smarter Decisions with Live Data

Use real-time dashboards to plan staffing, optimize pricing, and track performance. No guesswork, just actionable insights that drive measurable results.

Businesses using the platform we build have seen 20 to 30 percent improvements in booking and service efficiency.

Gain a Competitive Edge

Operate faster, smarter, and more efficiently than your competition. Every interaction becomes a chance to serve better, sell more, and scale faster.

With our custom-built solutions, you’ll stay ahead of market trends and set new standards for guest satisfaction and operational excellence.

Connect All Your Tools Seamlessly

We integrate CRM, POS, ERP, and booking systems into one platform.

Less manual work, fewer errors, and full control from a single dashboard, which means your team can focus on guest experience instead of administrative tasks.

Built Around Your Business

Every operation is unique. With over 9 years of experience, we design software that fits your workflows and solves daily challenges.

Whether you manage hotels, serviced apartments, or restaurants, we’ve got you covered.

Create Lasting Impressions

Create a smooth, personalized journey from booking to checkout. Happy guests stay longer, return more often, and leave better reviews.

Clients who implemented our solutions have seen up to 25% increase in repeat bookings.

Various Organizations We Serve

We develop custom hospitality software for businesses across six key sectors. With over 9 years of experience, we’ve helped teams worldwide simplify operations, enhance guest experiences, and scale smarter through purpose-built digital platforms.

Hotels and Resorts

We design check-in apps, booking engines, and internal coordination tools for hotels and resorts in fast-growing markets, including places in the GCC.

Our solutions streamline guest flows, speed up operations, and support smart hospitality initiatives, helping teams deliver efficient and personalized service.

Event and Venue Managers

For single venues or multi-location operations, we build platforms that manage bookings, ticketing, scheduling, and vendor coordination.

Event teams gain efficiency and control, leading to smoother logistics and higher attendee satisfaction.

Restaurants and Cafes

For high-volume markets, including countries like the U.S. and Canada, we develop software that connects POS, online orders, reservations, and loyalty programs in one seamless flow.

Restaurants experience faster service, reduced waste, and higher repeat visits.

Travel and Tourism Operators

We create booking and itinerary management platforms for agencies and tour operators in high-demand destinations, including places like Indonesia, Thailand, and the UAE.

Our tools automate client communication, streamline operations, and reduce booking errors, helping teams deliver smooth, high-touch experiences during peak seasons.


Vacation Rentals and Serviced Apartments

Across Europe and major business hubs, the property management systems we build simplify multi-property operations.

From tracking availability and payments to maintenance and guest communication, our solutions reduce manual work and streamline workflows, letting operators manage everything from a single dashboard.

Property Management Companies

We develop end-to-end apps for property managers to track assets, manage maintenance, oversee contracts, and integrate accounting.

These solutions support growing portfolios and complex operations, enabling real-time oversight across multiple properties.

Let’s create experiences your guests will never forget.

From booking to checkout, we help you craft seamless, personalized journeys that boost loyalty, increase repeat bookings, and leave lasting impressions.

Hospitality Software Solutions We’ve Delivered

Building Custom Booking Software Case Study
72+Weekly self check-ins via mobile app
580+Active users on the new website within 2 months of rollout
7xGrowth in self check-ins after app launch
City Break Apartments Logo

Working with RaftLabs has been amazing. The team is [super responsive and quick to address our needs.] They built a booking platform that’s been a game changer for our team and our guests.

Photo of Paula Castro
Paula CastroReservations Officer, City Break Apartments
Flag of Ireland
Ireland
Online Food Ordering Platform
$ 10k+transactions in first 15 days
$ 5ksavings on food delivery commissions
12 weekszero to launch
Online Food Ordering Platform

Guests can directly order from their phone through this food ordering app. Complete contactless. Plus save us on staff required to take the orders. Everything stays digital so we know who are our guests.

Ruthul M.Business Owner, Cafe
food order management
16 weeksto launch MVP version
$ 2500+generated during initial launch phase
0%order errors
Logo of food order management app gula

RaftLabs [elevated my ideas and brought them to life] when everything seemed impossible.

Photo of Grady Lakshmono
Grady LakshmonoCoFounder,Moka (acquired by Gojek) & Gula (acquired by Runchise)
Flag of Indonesia
Indonesia
Mobile app for events, membership clubs, and communities
50k+ usersin 6 months
95%satisfied users
25%faster event management
logo of Mobile app for events, membership clubs, and communities

With real time updates and notifications, content management was breeze. Helped us save tonnes of time.

Sam S. Editor, Literary Fest
Flag of India
India

Our Hospitality Software Development Process

Discovery & Strategy

We start by understanding your business goals, workflows, and guest journey. Then we define a clear product roadmap that aligns technology with measurable outcomes.

Deliverables:

  • Business requirement documentation

  • Product roadmap with milestones

  • Feature prioritization and success metrics

UX Research & Wireframes

Our team studies how users interact with your brand and maps intuitive journeys. Wireframes let you visualize the structure early, reducing costly changes later.

Deliverables:

  • User personas and journey maps

  • Low-fidelity wireframes for key screens

MVP & Prototyping

We help you launch faster by building an MVP or interactive prototype. Test ideas early, collect real user feedback, and refine your product before full-scale development.

Deliverables:

  • Interactive prototype or MVP

  • Early usability testing reports

  • Feedback collection plan and iterations

Agile Development & Integrations

Our agile approach builds features in flexible sprints. We integrate systems like CRM, POS, and booking platforms to ensure your product adapts to evolving needs.

Deliverables:

  • Fully functional modules developed in sprints

  • CRM, POS, and third-party integrations

  • Sprint reports and backlog updates

Testing & Quality Assurance

Every feature is tested across devices, browsers, and user scenarios. Our QA ensures your software is stable, fast, and secure, so guests and staff can have a smooth experience.

Deliverables:

  • Cross-device and cross-browser test reports

  • Bug tracking and resolution documentation

Deployment & Ongoing Support

We handle setup, hosting, and deployment carefully. After launch, our support team monitors performance, rolls out updates, and ensures your platform continues to operate effectively as your business grows.

Deliverables:

  • Production deployment and hosting setup

  • Post-launch support plan

Pricing & Engagement Models

Fixed-Price Model

Best for projects with a clear scope and timeline. We set milestones, budgets, and delivery dates upfront. You get predictability, cost control, and confidence that everything will land on time and within budget.

Time and Material Model

Perfect for evolving products or ongoing development. You pay for actual hours worked and can adjust features, priorities, or scope as things move forward. It’s flexible and gives you room to adapt.

Dedicated Team Model

Ideal for scaling products or long-term needs. A full team of developers, designers, and QA specialists works with you. This model gives you speed, control, and steady progress without the hassle of managing freelancers or switching vendors.

Awards & Recognition

RaftLabs for an Award from Sortlist
RaftLabs got the Best Company To Work With Award from GoodFirms
Award from Clutch Global Fall 2024
Award for Top Sanity Development 2025 from Clutch

Ready to bring your hospitality vision to life?

Generative AI, voice AI, automation, SaaS — whatever you're building, we'll help you launch and stay with you long after.

We're not just another AI company chasing buzzwords. We design, build, and scale AI-powered products while standing behind every line of code.

Clients choose us not only for our expertise but because we stay available, communicate clearly, and treat their success as our own.

FAQs

  • How long does it take to build a custom hospitality software?

    Timelines vary based on project complexity and scope.

    • MVP (Minimum Viable Product): 6 to 8 weeks, ideal for launching a booking or guest management prototype to test with early users or investors.

    • Full-Featured Product: 12 to 14 weeks, suited for hotels, resorts, or restaurant systems ready for market.

    • AI-Enabled Solutions: Custom timeline for projects involving automation, personalization, or predictive analytics.

  • Do you integrate with existing PMS and channel managers?

    Yes. We specialize in integrating with RMS Cloud and other PMS tools. This ensures your booking system, guest management, and operations stay connected for smoother workflows.

  • How do you ensure data security in hospitality platforms?

    We follow GDPR compliance, SSL encryption, and role-based access control to protect sensitive guest and payment data. For international clients, we offer region-specific hosting to meet local data regulations.

  • What kind of support do you offer post-launch?

    We provide ongoing support after deployment. This includes bug fixes, system monitoring, updates, and feature enhancements. Our team ensures your platform remains stable and high-performing, even during busy travel seasons.

  • How much does hospitality software development cost?

    The cost of hospitality software development varies depending on the complexity, features, and scale of your project. Typical price ranges are as follows:

    • MVP: USD 10,000 to 20,000 for basic booking, POS, or guest app modules

    • Full-Featured Platform: USD 20,000 to 40,000 for multi-property or multi-feature hospitality systems

    • AI-Powered Tools: Custom pricing after discovery based on automation or analytics needs