AI Orchestration Services

AI orchestration that holds up in production, not just the demo.

A single model call is not an AI system. An AI system is a coordinated set of models, tools, and data sources working together to complete tasks that no single model call can handle alone.
We build AI orchestration layers that coordinate models, manage state, route between specialists, handle failures, and deliver reliable outcomes across complex multi-step workflows.

  • LangGraph, LangChain, and custom orchestration for multi-step AI workflows

  • Multi-model pipelines, routing to the right model for each task

  • Agent memory, state management, and context window handling

  • Production monitoring, retry logic, and graceful failure handling

Recent outcomes

Voice AI · Research

6× deeper insights

Text-based interviews converted to automated phone calls

AI Automation · Ops

20k+ txns day one

Manual invoice OCR across 40+ gas stations

Loyalty · Retail

1,062 users in 4 weeks

SuperValu & Centra loyalty platform with receipt validation

SaaS · Logistics

2,000+ shipments yr 1

Multi-carrier shipping hub for Indonesian eCommerce

4.9
on Clutch
See our work

The problem

Sound familiar?

  • AI prototype works for simple cases but fails on multi-step tasks in production?

  • Single model call cannot handle the complexity of your workflow?

Short answer

RaftLabs builds AI orchestration systems for clients across the US, UK, Europe, Canada, GCC, South Africa, and Southeast Asia. Focused pipelines run $25,000-$70,000; complex multi-agent systems run $70,000-$200,000. Smart model routing cuts inference cost 40-70%. Every system ships with retry logic, failure handling, and monitoring.

Key takeaways

  • Focused AI orchestration pipelines run $25,000–$70,000; complex multi-agent systems run $70,000–$200,000.
  • Smart model routing cuts inference cost by 40–70% by sending each task to the right model.
  • Every system ships with retry logic, failure handling, and production monitoring.

Trusted by

Vodafone logo
Aldi logo
Nike logo
Microsoft logo
Heineken logo
Cisco logo
Calorgas logo
Energia Rewards logo
GE logo
Bank of America logo
T-Mobile logo
Valero logo
Techstars logo
East Ventures logo
TuneClub logo

The demo worked. The first real document broke it.

A ChatGPT demo that works for simple inputs breaks on real-world complexity: documents that don't fit in context, tasks that require multiple steps, workflows where one model's output is another model's input, and errors that need graceful handling rather than full failure.

A single model call is not an AI system. An AI system is a coordinated set of models, tools, and data sources working together to complete tasks that no single model call can handle alone. Orchestration is the engineering that closes that gap.

According to Gartner's August 2025 forecast, 40% of enterprise applications will include task-specific AI agents by the end of 2026, up from less than 5% in 2025. That adoption curve is driven by exactly this problem: organizations discover that individual model calls cannot handle production-grade workflows, and they need a coordination layer to make AI reliable at scale.

RaftLabs has shipped 100+ products since 2015 for clients across the US, UK, Europe, Canada, the GCC, South Africa, and Southeast Asia, including Vodafone, T-Mobile, Aldi, Nike, Cisco, and Lockheed Martin. One team maps the workflow, the models, and the failure modes, builds the orchestration layer, and hands it over, with GDPR, HIPAA, and SOC 2 requirements designed in from week one. We have shipped HIPAA-compliant AI systems for US healthcare clients and GDPR-compliant products for European markets.

Orchestration pays off when one model call already breaks.

Everything on the left should already be true for your workflow. Even one thing on the right, and a simple API call is the smarter first step.

A fit
01

A multi-step workflow where one model's output feeds the next, and a single model call already breaks on your real inputs.

02

Systems and data to integrate against, plus reliability requirements that make retry logic and failure handling non-negotiable.

03

Budget for a build from $25,000, and a decision-maker who can define what a good outcome looks like.

Not a fit
  • A single-step task whose inputs fit in one context window and needs one model's output.
  • Failure handling is not critical and a simple API call already does the job.
  • No workflow defined yet, and requirements still forming.

What we build

What our AI orchestration service covers

  • 01
    Multi-step document workflows
    Document processing pipelines that classify, extract, validate, and route in a defined sequence: a document enters one end and structured, validated data exits into your target system at the other. Each step uses the model best suited for the task, a fast classifier for document type routing, a precise extraction model for pulling fields from variable layouts, and a reasoning model for edge cases. Step outputs are validated against business rules before passing to the next step, and exceptions surface to a human review queue with full context. Most document workflows we build process 90-95% of volume automatically and route 5-10% to review. Typical stack: Claude Haiku and GPT-4o mini.
  • 02
    AI agent systems
    Stateful AI agents that plan and execute multi-step tasks using tools: database queries, API calls, code execution, and web search. LangGraph checkpointing lets an interrupted agent resume from the last step instead of restarting. Guardrails prevent the production failure modes: bounded step counts, permission-scoped tools, confirmation before destructive actions, and escalation to a human when state is unrecoverable. Every tool call is logged, and supervisor-worker architectures parallelise tasks that benefit from it.
  • 03
    Multi-model pipelines
    Orchestration that routes each step in a workflow to the model best suited for its cost and capability requirements, because sending every query to your most powerful model is like using a surgeon to file paperwork. Fast classification goes to a small model; complex reasoning goes to a frontier model. Smart routing cuts total inference cost by 40-70%, with accuracy trade-offs measured against your evaluation dataset, not assumed. Fallback logic switches providers when latency breaches your SLA. Routing spans Claude Haiku, GPT-4o mini, Claude Sonnet, and GPT-4o.
  • 04
    RAG with re-ranking
    Retrieval-augmented generation pipelines engineered for production accuracy, not benchmark performance. Naive top-k vector search returns the most similar chunks, but similarity is not relevance. We over-retrieve 20-50 candidates, then re-rank before the top 3-5 enter context. Hybrid retrieval adds BM25 keyword search to catch exact-match terms vector search misses. Re-rankers typically improve answer accuracy by 15-25% over naive retrieval on domain-specific corpora.
  • 05
    Human-in-the-loop workflows
    AI workflows with explicitly designed human intervention points, because full automation is not always the right architecture in regulated industries or high-stakes decisions. Low-confidence outputs route to a review queue with the document, output, and confidence score side by side. High-stakes categories require sign-off with a time-boxed SLA and escalation. Every AI decision and human action is logged, producing the audit trail compliance teams require. The AI handles volume; humans handle judgment.
  • 06
    Production monitoring and observability
    Full observability across every orchestration step: inputs and outputs captured for every step, token usage and cost tallied per workflow run, latency measured at each node, and error types classified for root cause analysis. End-to-end dashboards show throughput, success rate, average cost per run, and step-level latency percentiles. Alerting fires when error rates spike, latency exceeds your SLA, or cost per run climbs beyond threshold, the early warnings that prevent a quiet model degradation from becoming a user-visible quality problem. Quality evaluation runs automated test sets on a schedule to catch accuracy regressions before they reach production. Instrumented with LangSmith and Langfuse.

Building a multi-step AI workflow?

Tell us what the workflow needs to accomplish, the tools it needs to use, and the reliability requirements. We will design the orchestration architecture.

How it works

From scope to shipped

Every AI orchestration project follows the same four phases. Scope is locked and price is fixed before development starts.

  1. Week 1
    01

    Discover and map

    We map the workflow, the models, the tools, and the failure modes. You leave week 1 with a written orchestration spec and a fixed-price quote. No development starts without your sign-off.

  2. Weeks 2-3
    02

    Design the architecture

    We design the graph, the routing logic, the state schema, and the human-in-the-loop points before writing production code. Decisions made here cost ten times less than the same decisions made in week 8.

  3. Weeks 4-12
    03

    Build, integrate, and QA

    Working orchestration at a staging URL by the end of sprint one. Bi-weekly demos. QA runs against real workflow inputs in parallel with every sprint, not as a phase at the end.

  4. Weeks 12+
    04

    Deploy and monitor

    Production deployment with full observability activated on launch day: throughput, cost per run, error rate, and latency dashboards live from day one. 8 weeks of post-launch support included.

What clients say

What our clients say

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Amer Abu Khajil
Amer Abu Khajil
Canada flagCanada
Founder, Peak Studios & Perceptional

I found RaftLabs to be the perfect partner for Perceptional, with their expertise in helping startup founders build MVPs, a free consultation, a prototype that matched my vision, and their unwavering support.

01 / 02

Orchestration cost is heavily influenced by the number of integration points, the complexity of failure handling requirements, and the need for human-in-the-loop steps. Where you land in that range depends on scope, not negotiation:

Focused orchestration layer, $25,000-$70,000
A defined workflow end to end: a document processing pipeline, a customer support agent, or a data extraction workflow, scoped and built with retry logic and monitoring.
Complex multi-agent system, $70,000-$200,000
Many tools, branching logic, and high reliability requirements, with human-in-the-loop steps where the stakes demand them.

What it costs

AI orchestration, scoped and priced before we start.

Every system ships with retry logic, failure handling, and production monitoring. Smart model routing cuts inference cost 40-70% by sending each task to the right model.

Starts at $25,000

Starts at $25,000. Cost tracks the number of integration points, the depth of failure handling, and how much human-in-the-loop review you need. Most builds start with a single workflow before routing expands to the rest.

Smart model routing cuts total inference cost by 40 to 70 percent, with accuracy trade-offs measured against your evaluation dataset, not assumed.

No hourly billing

Once we scope your first workflow, that price is locked in writing. No hourly billing, no surprise invoices, no unapproved change fees.

Built to fail gracefully

Retry logic, fallback paths, circuit breakers, and alerting are part of the orchestration architecture, not an afterthought. Every system ships with failure handling and production monitoring on launch day.

Stay on topic

More on AI agents

Frequently asked questions

AI orchestration is the coordination layer that manages multiple AI models, tools, and data sources working together in a pipeline or agent workflow. A single LLM call handles a single task. AI orchestration handles: calling a retrieval system before the LLM, routing between models based on task type, managing state across multi-step agent workflows, handling tool use results and errors, and retrying failed steps. Orchestration is what turns a demo into a production AI system.

A simple API call is sufficient when: your task is single-step, inputs fit in the context window, you need one model's output, and failure handling is not critical. AI orchestration is needed when: your workflow requires multiple steps (retrieve, analyse, generate, validate), you need to route between models based on task complexity or cost, your agent uses tools that produce results it needs to reason about, you need to maintain state across a conversation or workflow, or failures in one step need graceful fallback rather than a full error.

LangGraph is an open-source orchestration framework for building stateful AI agent workflows as directed graphs. Each node in the graph is an AI step or tool call; edges define the routing logic. LangGraph handles state management, cycles (when an agent needs to loop or retry), and parallel execution. We use LangGraph for complex agent workflows with many states, conditional branching, and human-in-the-loop requirements. For simpler pipelines, custom orchestration without a framework is often cleaner and more maintainable.

Every orchestration step can fail: API rate limits, model unavailability, tool execution errors, and unexpected model outputs. Production orchestration requires: retry logic with exponential backoff for transient failures, fallback paths when a primary model fails, circuit breakers to stop cascading failures, dead letter queues for failed workflow runs that need human review, and alerting when failure rates exceed thresholds. We design failure handling as part of the orchestration architecture, not as an afterthought.

Multi-step AI workflows accumulate context that can exceed model context windows. Management strategies: summarisation (compress earlier workflow steps into summaries), selective context (include only the most relevant prior steps based on the current task), external memory (store workflow state in a database rather than the context window), and context chunking (process large inputs in segments). The right strategy depends on your workflow structure and the information dependencies between steps.

A focused orchestration layer for a defined workflow (document processing pipeline, customer support agent, or data extraction workflow) typically runs $25,000-$70,000. Complex multi-agent systems with many tools, branching logic, and high reliability requirements run $70,000-$200,000. Orchestration cost is heavily influenced by the number of integration points, the complexity of failure handling requirements, and the need for human-in-the-loop steps.

Work with us

Tell us what you need. We'll tell you what it would take.

We scope AI Orchestration Services in 30 minutes. You walk away with a clear cost, timeline, and approach. No commitment required.

  • Scope and cost agreed before work starts. No surprises. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Pay by milestone. You see progress before each invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
  • All conversations are NDA-protected.