MCP Server Development Services

Model Context Protocol (MCP) is the standard that lets AI assistants like Claude connect to your tools, data sources, and systems. Without an MCP server, your AI assistant can only answer questions about what it already knows. With one, it can act on real data, your CRM records, your database, your APIs, your files.
We build custom MCP servers that give AI assistants secure, structured access to your specific data and tools. So your team can use AI to interact with your systems in natural language, not just generate text.

See our work
  • Custom MCP servers that connect Claude and other AI assistants to your specific systems

  • Secure access controls so AI can only read or modify what it's permitted to

  • Integration with your databases, APIs, file systems, and business tools

  • Experience building AI integrations and agentic systems for enterprise use

Recent outcomes

MCP integration · Enterprise SaaS

Built a custom MCP server connecting Claude to a client CRM and support ticketing system, handling 70% of routine queries without human intervention.

12 weeks to production

AI workflow automation · Logistics

Deployed an agentic MCP layer over internal APIs and PostgreSQL, eliminating manual data lookups across 20,000+ daily transactions.

20K+ daily transactions

AI assistant integration · eLearning

MCP server connecting an AI assistant to 200+ content modules and learner records, serving 5,000+ daily active users with zero manual query handling.

5,000+ daily users
4.9 / 5 on ClutchSee all work

Recognition

Sound familiar?

  • Your team uses AI assistants but can't connect them to your actual business data?

  • Want to build AI workflows that act on your systems, not just generate text?

In short

RaftLabs builds custom MCP servers that give AI assistants secure access to your databases, APIs, and business tools. Based in the US and UK, we scope, price, and ship production-ready MCP integrations in 12 weeks, with 100+ products delivered since 2020.

Trusted by

Vodafone
Nike
Microsoft
Cisco
T-Mobile
Aldi
Heineken
GE

AI development, by the numbers

AI products shipped in 24 months
20+
from kick-off to production-ready AI product
12 weeks
rated by clients on Clutch
4.9/5
years shipping software and AI products
9+

Your AI assistant is only as useful as the data it can reach

A language model trained on public data can generate text, summarise documents, and answer general questions. That's useful. What's more useful is an AI that can look up your actual customer record, check your real inventory level, or create a ticket in your actual project management tool.

MCP is the standard that makes this possible. We build the MCP server, you get an AI assistant that knows your business, not just the internet.

Capabilities

What we build

Database and data access tools

MCP tools that give AI assistants structured, permission-scoped access to your databases, parameterised SQL queries with input validation to prevent injection, result formatting that returns clean structured data rather than raw rows, and explicit access controls per tool. Each query tool defines which tables it can read and what filters it accepts, so the AI never has access to tables outside its defined scope. Read replica routing for analytical queries that should not contend with production writes. Connection pooling via PgBouncer for high-frequency tool calls that would otherwise exhaust the database connection limit. For write tools (creating records, updating fields), every modification is logged with the timestamp, the AI session identifier, and the before/after values. Integration with PostgreSQL, MySQL, SQL Server, and MongoDB. The AI that can look up a customer record, check order history, and run a cohort analysis, and nothing else, without requiring your team to build a custom API endpoint for each question.

API and system integration tools

MCP tools wrapping your internal APIs and third-party business systems, translating natural language requests into authenticated, validated API calls your systems can act on. OAuth 2.0 token management built into the tool layer: tokens refreshed automatically before expiry so the AI never fails due to an expired credential. Retry logic with exponential backoff for transient API failures so a rate limit or timeout doesn't surface as an error to the AI. Response schema validation before returning data, if the API returns an unexpected structure, the tool surfaces a structured error rather than passing malformed data to the model. Common integrations we build: Salesforce SOQL queries and record creation, HubSpot deal and contact tools, Jira issue creation and status updates, Linear task management, Slack message sending, and your internal REST or GraphQL APIs. Each tool is tested against your actual API environment before deployment, not just mocked.

File and document access tools

MCP tools for reading, listing, and searching your document repositories, local file systems, cloud object storage (S3, GCS, Azure Blob), SharePoint, Confluence, and knowledge base platforms. MCP resource URIs define the addressable scope of file access: a resource URI like s3://my-bucket/reports/ exposes only that prefix, not the full bucket, conforming to the MCP specification's resource model. Document extraction pipeline for PDFs (pdfminer or PyMuPDF for text extraction, preserving page and section structure for context), Word documents (python-docx), and plain text files. Content chunking strategy calibrated to your context window budget: semantic chunking that splits at paragraph or section boundaries rather than fixed character counts produces better-quality passages for the AI to reason over. The TypeScript MCP SDK (@modelcontextprotocol/sdk) is used to define resource handlers with typed schemas; resource handlers implement listResources() to enumerate available documents and readResource(uri) to return the content of a specific resource, both returning responses in the MCP specification's ResourceContents format. Tool definitions use JSON Schema with description fields that are read by the AI to determine when and how to call each tool, clear, specific descriptions are critical for the model to correctly select between a "search documents" tool and a "read specific document" tool without ambiguity. Semantic search via a vector index built from your document corpus: the AI retrieves the most relevant sections by embedding similarity rather than keyword match, then returns them with source attribution (filename, page number) so outputs are traceable. Access controls at the storage level: the tool only accesses the S3 prefix or SharePoint site it is granted, not the full storage account. Server lifecycle is managed via the MCP initialize/ping/shutdown protocol: the server declares its capabilities on initialization, responds to client capability negotiation, and handles graceful shutdown without leaving open file handles or dangling connections.

Action and workflow tools

MCP tools that let AI take actions, creating records, updating fields, sending messages, triggering workflows, and completing multi-step operational tasks without requiring a human to click through each step. Built with appropriate guardrails at every level: confirmation step tools that return a preview of the proposed change for the AI to present to the user before executing; idempotency keys on write operations so retrying a failed tool call doesn't create duplicate records; rate limiting on high-volume tools that could generate many records in a short time; and an audit log for every action with the AI session identifier, the tool name, the input parameters, and the result. MCP tool definitions are declared in the server's listTools() handler using JSON Schema for input validation: each tool specifies its name, a description the AI uses for tool selection, and an inputSchema (JSON Schema object) that the MCP client validates before the call is dispatched. When a tool call arrives, the server's callTool() handler receives the validated parameters and returns a ToolResult containing either content (the action outcome) or an McpError with a structured error code, InvalidParams, ToolNotFound, or a custom application error. Rate limiting on high-volume tools is implemented at the server layer using a token bucket algorithm per client identity so a runaway agent loop cannot exhaust your backend API quota or create thousands of records before a human notices. Destructive actions (deletions, status changes, financial updates) require a separate confirmation tool call in the orchestration flow, the design enforces a review step rather than relying on prompt instructions. MCP servers are tested with MCP Inspector (the official Anthropic-provided debugging tool) before Claude Desktop integration: Inspector provides a visual tool call interface that lets you validate tool schemas, inspect request/response payloads, and confirm error handling without writing a full client. Deployment patterns: sidecar deployment co-located with your application server for low-latency tool calls; standalone service with OAuth 2.0 for multi-tenant or multi-client deployments where different users or teams connect to the same MCP server with individual permission scopes. SSE (Server-Sent Events) transport is used for HTTP-based MCP servers where the client maintains a persistent connection; stdio transport is used for Claude Desktop integrations where the MCP server runs as a local subprocess. Webhook trigger tools for connecting AI actions to downstream workflow systems (Zapier, Make, n8n, your internal event bus).

Authentication and security

Security architecture designed to satisfy your compliance team, not just make the AI work. API key authentication with scoped keys: each key grants access to a defined set of tools, so a Claude Desktop integration key cannot access the same tools as an automated agent key. OAuth 2.0 PKCE flow for MCP clients that authenticate on behalf of a user, the AI acts with that user's permissions, not with a service account that has broad access. Transport security: TLS 1.3 only, certificate pinning for on-premises deployments, mutual TLS for high-sensitivity integrations. PII and sensitive field redaction before data is returned to the AI model: credit card numbers, national ID numbers, and passwords masked at the tool response layer regardless of what the database contains. Every tool request logged with timestamp, client identity, tool name, sanitised inputs, and response status, exportable for SOC 2 evidence and security audits. Rate limiting per client per tool to prevent runaway agent loops from degrading your backend systems.

Agentic workflow orchestration

Multi-step AI workflows that chain your MCP tools into end-to-end automated processes, not just single-turn queries but agents that complete a sequence of actions to achieve a defined outcome. LangGraph for stateful multi-step agents where the workflow has conditional branches and loops: an agent that checks a customer's tier, retrieves their order history, evaluates their eligibility for a refund against your refund policy, and either processes the refund or escalates to a human with the eligibility assessment already written, all triggered by a support ticket event. Context carryover across tool calls: agent state tracks what has been retrieved and what actions have been taken, so later steps build on earlier results rather than re-querying data already retrieved. Human-in-the-loop gates at defined points: high-value or irreversible actions pause for human confirmation before proceeding, then resume without re-running prior steps. Error handling for tool failures: the agent distinguishes between a retryable error (rate limit, transient timeout) and a hard failure requiring human intervention, and routes each accordingly.

How we work

From scope to shipped

Every MCP project follows the same four phases. Scope is locked and price is fixed before development starts.

  1. Week 1
    01

    Discovery and scope

    We map the systems to connect, the tools to expose, and the access controls required. You leave week 1 with a written scope document listing every tool, resource, and permission boundary, plus a fixed-price quote. No development starts without your sign-off.

  2. Weeks 2-3
    02

    Architecture and security design

    We design the MCP server architecture: tool schemas, authentication model, audit logging, and data redaction rules. Every security decision is made here, not retrofitted before launch. The spec is locked before the build starts.

  3. Weeks 4-12
    03

    Build, integrate, and QA

    Working MCP server at a staging environment by the end of sprint one. Bi-weekly demos against your actual systems. QA runs in parallel with every sprint using MCP Inspector and real integration tests, not mocks.

  4. Weeks 12+
    04

    Deploy and post-launch support

    Production deployment with monitoring and audit logging activated on launch day. 8 weeks of post-launch support included. Tool changes and new integrations are scoped and priced as change requests.

Why us

Why teams choose RaftLabs

  1. Senior engineers build what they scope

    The engineers who assess your MCP requirements also build the server. No bait-and-switch, no offshore handoff after the contract is signed. The team you meet in week 1 ships in week 12.

  2. Fixed price before development starts

    We scope the work, calculate the cost, and lock it in writing before any development starts. A scope change is a change request: priced, agreed, or dropped. It never absorbs into the project and appears on the final invoice.

  3. 9 years and 100+ products shipped

    Clients include Vodafone, T-Mobile, Aldi, Nike, Cisco, and Lockheed Martin. Track record across AI, SaaS, mobile, automation, and enterprise platforms across healthcare, fintech, logistics, and hospitality.

  4. Compliance built in from the start

    GDPR, HIPAA, SOC 2 -- compliance requirements are scoped in week 1, not retrofitted before launch. We have shipped HIPAA-compliant AI systems for US healthcare clients and GDPR-compliant products for European markets.

Tell us which systems you want your AI assistant to work with.

We'll design the MCP server and give you a fixed cost.

Frequently asked questions

Model Context Protocol (MCP) is an open standard developed by Anthropic that defines how AI assistants connect to external tools, data sources, and systems. Before MCP, each AI integration required custom code on both sides. MCP standardises the interface, an MCP server exposes a set of resources and tools that any MCP-compatible AI client can discover and use. Claude (claude.ai and API), and other AI assistants that support MCP, can connect to your MCP server and use the tools you've defined to interact with your systems.

An MCP server exposes three types of capabilities: (1) Resources, data your AI can read, like database records, file contents, or API responses. (2) Tools, actions your AI can take, like writing a database record, sending a message, or calling an external API. (3) Prompts, pre-built interaction patterns for common tasks. A custom MCP server for your business might let your AI assistant query your CRM for customer information, look up inventory levels, create support tickets, read from your knowledge base, or trigger workflows in your internal systems, all in response to natural language requests.

MCP servers can connect to any system your infrastructure can reach. Common integrations we build include relational databases (PostgreSQL, MySQL, SQL Server), REST and GraphQL APIs, file systems and document storage, ERP and CRM systems, communication platforms (Slack, email), ticketing systems (Jira, Linear), and custom internal tools. The MCP server acts as a secure intermediary, the AI never connects directly to your database or API. Access is mediated through the tools you define.

Security is the primary design consideration for any MCP server. We build MCP servers with explicit tool-level permissions, each tool defines exactly what it can read and what it can modify. Authentication uses API keys or OAuth depending on the client. Sensitive data can be filtered or masked before it's returned to the AI. All tool calls are logged for audit. We apply the principle of least privilege throughout, the AI assistant gets access to exactly what it needs to do its job, and nothing more.

Yes. We build MCP servers for Claude (via Claude Desktop, Claude.ai, or the Anthropic API with MCP support), and for any other MCP-compatible AI client. If you're building an AI product that uses Claude under the hood and want to give it access to your specific tools and data, we build the MCP server layer. We also build the orchestration layer, the agentic workflows that use MCP tools to complete multi-step tasks automatically.

A focused MCP server covering 5–10 tools connecting to 2–3 systems typically runs $15,000--$40,000. More complex MCP servers with many tool types, complex authentication requirements, and multiple system integrations run higher. The cost depends primarily on the number of systems to integrate and the complexity of the access control requirements. We scope every project before pricing it.

Work with us

Tell us what you need. We'll tell you what it would take.

We scope MCP Server Development Services in 30 minutes. You walk away with a clear cost, timeline, and approach. No commitment required.

  • Scope and cost agreed before work starts. No surprises. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Pay by milestone. You see progress before each invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
  • All conversations are NDA-protected.