Conversational AI Development Company

Tired of juggling endless customer queries and losing leads? We craft chatbots and virtual assistants that engage users, automate workflows, and help you scale without growing your team overnight.

Build AI solutions that feel human and grow with you!

Understands what users need, not just what they type or say

Feels natural, remembers past interactions, and adapts over time

Fits right into your tools, workflows, and team processes

Top Rated Agency on Sortlist

Award from Sortlist

We are Clutch Global winners for 2024!

Clutch Global Fall 2024 award

Best Company to
work with by GoodFirms

Award from GoodFirms

Our Conversational AI Development Services

Custom Chatbot Development

We craft AI chatbots that feel less like software and more like an extension of your brand.

Designed to understand your customers, they bring clarity to complex journeys and make every interaction simple, human, and helpful.

Voice AI Agent Development

We build intelligent voice AI agents that listen, understand, and respond naturally.

Whether for call centers or hands-free experiences, they create smoother conversations and free your team to focus on what truly matters.

Chatbot Fine-Tuning and Optimization

We believe AI should evolve continuously, just like your business grows.

That’s why we refine and optimize your chatbots continuously, ensuring smarter, more relevant conversations as your needs evolve.

Virtual Customer Assistants

Our virtual assistants never sleep. They’re there to answer questions, resolve issues, and guide users, giving your customers instant support and your team the freedom to work on higher-impact tasks.

Conversational AI for Enterprise Workflows

We help you bring calm to chaotic workflows. By weaving AI into HR, IT, and CRM processes, we cut down manual effort and empower your teams to focus on meaningful work, not repetitive tasks.

Conversational AI Integration & Platform Development

Your systems don’t need to work in silos. We connect conversational AI to your CRMs, ERPs, and tools so every interaction feels seamless and your teams and customers stay on the same page, always.

Multilingual Conversational AI Development

Language shouldn’t be a barrier to connection. We create AI solutions that understand and speak your customers’ language, building trust across cultures and helping you grow globally.

Voice AI and Speech Recognition Solutions

We develop voice-based systems that make technology feel invisible. From accessibility tools to call automation, our solutions respond naturally to real voices, accents, and emotions.

Types of Conversational AI We Develop

Description
Rule-based Chatbots
Virtual Assistants
Hybrid Chatbots
Voice Assistants
Interactive Voice Response (IVR) Systems
AI Chatbots
Multilingual Chatbots
Proactive Chatbots
Social Media Chatbots
Transactional Chatbots
Conversational Commerce Bots
Emotionally Intelligent Chatbots

Struggling to handle growing customer queries?

We design chatbots and voice assistants that automate repetitive tasks and provide instant support without adding headcount.

Our Conversational AI Development Process

We bring clarity and structure to building conversational AI solutions. Our process ensures your chatbot or voice assistant is tailored to your users and scales with your business.

 RaftLabs Conversational AI Development Process

Discovery & Strategy

We start by understanding your goals, audience, and workflows. Together, we define success metrics and create a clear roadmap that aligns the conversational AI with your business objectives.

Deliverables:

  • Product roadmap and user personas

Conversation Design & Prototyping

Our team designs intuitive conversational flows that feel natural to users. We build interactive prototypes early to gather feedback and refine user journeys before moving to full development.

Deliverables:

  • Conversation flowcharts

  • Wireframes

  • Interactive prototypes

Tech Stack Selection & Architecture

We choose the right technologies, frameworks, and cloud platforms to ensure performance, scalability, and security. Every solution is designed and developed for seamless integration with your existing systems.

Deliverables:

  • Tech stack document

  • Solution architecture diagram

Agile Development & Integration

Using agile sprints, we develop and integrate your chatbot or voice assistant with your business tools. This iterative approach ensures faster delivery and alignment with your workflows.

Deliverables:

  • Functional chatbot/assistant

  • API integrations

  • Sprint reports

Testing & Quality Assurance

We conduct thorough testing across devices and channels to validate accuracy, speed, and security. Our team fine-tunes the experience to deliver smooth, human-like conversations.

Deliverables:

  • Test plans

  • QA reports

  • Usability feedback

Deployment & Continuous Support

Once live, we monitor performance closely and provide ongoing optimization. Our team helps you adapt to changing needs, ensuring your AI solution grows with your business.

Deliverables:

  • Live AI solution

  • Performance dashboards

  • Support documentation

Key Features of Our Conversational AI Solutions

As a trusted conversational AI development company, we design solutions that combine advanced technology with human-like interactions to deliver measurable results for your business.

Natural Language Understanding (NLU)

Our solutions use advanced NLP to accurately understand user intent and context, enabling conversations that feel natural and effortless.

Multilingual and Omnichannel Support

Engage customers across web, mobile, social, and voice platforms in their preferred language, ensuring a seamless experience at every touchpoint.

Sentiment Analysis

Detect user emotions in real time and respond empathetically to build stronger connections and improve customer satisfaction.

Contextual Memory and Personalization

Remember user preferences and conversation history to deliver highly personalized interactions that feel thoughtful and relevant.

Real-Time Analytics and Reporting

Gain actionable insights into user behavior, engagement patterns, and performance metrics to make smarter business decisions.

Secure and Compliant Architecture

We follow strict data privacy and security standards, including GDPR and HIPAA compliance, to protect sensitive information.

Self-Learning and Continuous Improvement

Your AI solution evolves with every interaction, learning from feedback to improve accuracy, speed, and effectiveness over time.

Proactive Engagement and Notifications

Go beyond reactive support. We build solutions that can initiate conversations, send reminders, and deliver personalized alerts to re-engage users and drive action at the right moment.

Want to make your customer interactions feel more human?

Our conversational AI solutions understand context, adapt naturally, and deliver personalized experiences at scale.

Use Cases for Conversational AI Across Industries

As a leading conversational AI development company, we help businesses unlock smarter customer interactions tailored to their industry.

Marketing

  • Engage your audience with AI-powered chatbots that handle lead generation,

  • Run personalized campaigns

  • Collect customer feedback

  • Nurture prospects through intelligent,

  • Automated conversations.

E-commerce

  • Deliver seamless shopping experiences with AI chatbots that assist in product discovery

  • Answer queries, recommend items and process orders

  • Provide instant support during checkout.

Healthcare

  • Enable patients to schedule appointments

  • Receive medication reminders and check symptoms

  • Get insurance support through secure, HIPAA-compliant AI assistants.

Education

  • Support learners with virtual tutors

  • Onboarding guides, and real-time language practice.

  • Answer student queries through AI chatbots

  • Automate administrative tasks for educators.

Customer Service

  • Offer 24/7 assistance with live chatbots that resolve complaints

  • Track orders, manage returns, and escalate complex issues to human agents seamlessly.

Travel and Hospitality

  • Help travelers book tickets and check flight status

  • Get destination tips, and receive real-time itinerary updates with conversational AI systems.

Banking and Finance

  • Provide customers with balance inquiries and transaction alerts

  • Loan eligibility checks, and fraud detection support through secure, conversational interfaces.

Real Estate

  • Assist buyers and renters with property recommendations,

  • Schedule site visits, answer FAQs, and capture leads directly from your website or app.

The Value Conversational AI Brings to Your Business

Lower Customer Support Costs

Free up your team by automating repetitive queries and tasks. This reduces operational costs while letting your people focus on what really needs a human touch.

Stronger Customer Relationships

Keep customers engaged with timely, personalized conversations that make them feel heard and valued. Happier customers stay longer and refer more.

Support That Never Sleeps

Your users can reach out anytime, anywhere. With always-on chatbots and voice assistants, you’re available across time zones without stretching your team thin.

Higher Lead Conversions

Proactively guide prospects, qualify leads, and answer their questions in real time to turn more conversations into sales.

Personalization at Scale

Deliver tailored, context-aware responses to thousands of users at once—without compromising on quality or consistency.

Simpler, Faster Operations

Connect AI to your existing tools and workflows to cut down manual effort and respond to customers faster.

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Why Choose RaftLabs as Your Conversational AI Development Partner?

Deep Expertise in Conversational AI

Our team brings years of experience in NLP, machine learning, and enterprise systems. We design intelligent solutions (chatbots) that understand your users and fit seamlessly into your business ecosystem.

Tailored AI Solutions for Your Business

Every business is different, so we create conversational AI systems designed around your unique workflows, customers, and goals. From e-commerce chatbots to enterprise automation, we make the technology work for you.

Fast and Flexible Development Approach

We work in small, focused sprints to deliver results faster. Our agile methods allow us to refine, adapt, and scale quickly. So, your product stays aligned with user needs and market shifts.

Get End-to-End Support

You’re never left guessing. From ideation to launch and beyond, we stay by your side with strategic guidance, smooth deployment, and ongoing optimization to keep your AI performing at its best.

Open, Collaborative Partnerships

We value clear communication and trust. You’ll get regular updates, transparent processes, and a team that works closely with yours, because great results come from working together.

Built to Scale With You

Our conversational AI solutions are engineered for performance and growth. Whether it’s handling thousands of customer queries or expanding into new markets, we design systems that scale effortlessly as your business grows.

What Our Clients Say About Us

What distinguished RaftLabs from other providers was their fantastic ability to build real-time engagement-based products.

Georgina D.

CEO & Co-Founder,People Supported Technologies

United Kingdom

United Kingdom

Georgina D.

Raftlabs is not only our partner, but an integral part of our team and startup!

Tedo S.

CCO and CTO at Fore Coffee

Indonesia

Indonesia

Tedo S.

Incredibly simple and easy to use app. Exactly what we were looking for.

Nuala C.

Director, BrandFire

Ireland

Ireland

Nuala C.

All of the sprints were completed on schedule and on budget. We highly recommend Raftlabs!

Charles E.

Entrepreneur at Aggie Technologies

USA

USA

Charles E.

Our Conversational AI Development Case Studies

PSi's discussion interface
14 weekszero to launch
300+ users in real-time audio discussions
75%faster decision-making
logo of Psi

What distinguished RaftLabs from other providers was their fantastic ability to build real-time engagement-based products.

Photo of Georgina D.
Georgina D.CEO & Co-Founder,People Supported Technologies
Flag of United Kingdom
United Kingdom
Scalable Conversational AI Chatbot
12 weeks from concept to launch
4xdeeper insights than traditional surveys
48 hourstime to actionable insights
Perceptional

I found RaftLabs to be the perfect partner for Perceptional, with their expertise in helping startup founders build MVPs, a free consultation, a prototype that matched my vision, and their unwavering support.

Photo of Amer Abu Khajil
Amer Abu KhajilFounder, Peak Studios & Perceptional
Flag of Canada
Canada

Technologies We Use for Conversational AI Development

Looking for Our Other AI App Development Services?

Looking to scale support without scaling your team?

We help you build intelligent AI assistants that work 24/7 and fit seamlessly into your workflows.

Conversational AI Development FAQs

  • What types of businesses can benefit from conversational AI solutions?

    Businesses across industries use conversational AI to simplify operations, engage users, and scale personalized interactions.

    • Startups looking to automate workflows and grow faster

    • Agencies managing client communications across multiple channels

    • Enterprises aiming for high-volume, tailored customer support

    • E-commerce brands offering 24/7 assistance and product recommendations

    • Healthcare providers handling appointments, reminders, and patient queries

    • Fintech companies enabling secure, real-time user support

    • Educational platforms delivering virtual tutors and onboarding help

  • Can RaftLabs build AI chatbots for multiple channels?

    Yes. We design chatbots and voice assistants that work seamlessly across web, mobile apps, social media platforms, and voice-enabled devices for a consistent user experience.

  • Do your solutions support multilingual and global audiences?

    Absolutely. Our conversational AI solutions support multiple languages and adapt to regional nuances, helping you engage users worldwide.

  • How secure are the conversational AI systems you build?

    We follow strict security practices and comply with standards like GDPR and HIPAA to protect user data and ensure enterprise-grade privacy.

  • Can conversational AI integrate with our existing tools?

    Yes. We build AI solutions that integrate smoothly with your CRM, ERP, payment systems, and other business tools for streamlined operations.

  • How much does it cost to build a conversational AI solution?

    Pricing depends on what you’re building, whether it’s a simple chatbot for MVP testing or a complex, enterprise-grade AI system. We’ll help you shape the scope and share a clear, tailored estimate for your needs. For details, check out our pricing page.

Flower, Ireland
Dublin
Ireland
Taj Mahal, India
Ahmedabad
India

CIN#:U72300GJ2015PTC083836

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