Healthcare App Development Company

Healthcare software fails in one of two ways: it passes the compliance review but clinicians refuse to use it, or clinicians love it and the compliance team kills it at launch. We build for both constraints from the first sprint.

  • Patient portals, telehealth, and RPM your patients will actually use

  • Clinical workflow software shaped around how your team delivers care

  • HIPAA-aware architecture, audit trails, and access controls from sprint one

  • Fixed cost, scoped up front, with source code you own

3+ years RetentionWeek 1 First milestoneFixed price Pricing

The problem

Sound familiar?

  • Was your EHR integration scoped for three months, before anyone checked what your Epic instance actually exposes?

  • Are your clinicians spending two hours on documentation for every hour of patient care?

Short answer

RaftLabs builds healthcare software: patient portals, telehealth, remote patient monitoring, clinical workflows, and EHR integrations for health systems, digital health startups, and multi-location practices. Every build is HIPAA-aware from the first sprint, with encryption, role-based access, and audit logging designed in. A patient portal takes 12 to 20 weeks; a telehealth platform 16 to 28 weeks, at a fixed cost.

Who this is for

Healthcare teams we build for

Hospitals and health systems

Clinical workflow tools, analytics, and automation built around how your teams actually work.

Clinics and practices

Patient portals patients actually use, so the front desk goes quiet.

Telehealth and virtual-care providers

Video visits, async messaging, and e-prescribing on compliant infrastructure.

RPM and chronic-care programs

Baseline-based alerting your clinicians trust, and documentation your billers can defend.

01 Diagnosis

Problems we solve in healthcare software

  1. 01
    Problem

    Your compliance team is blocking launch

    Solution

    When protected health information flows through systems that were not architected for it, the compliance review finds everything: API calls that log request bodies, third-party services without signed BAAs, data sitting on devices between sessions. Fixing it after the build means retrofitting encryption, redesigning access controls, and adding audit logging under launch pressure. We have watched the "we will add compliance later" approach blow up enough times to never recommend it. So we scope PHI handling, role-based access, audit trails, and BAA coverage for every infrastructure provider during discovery, and build it into the definition of done for every feature from sprint one.

  2. 02
    Problem

    Your EHR integration was sold as an API call

    Solution

    Every Epic instance is customized, so integration is per-site custom work, never just an API call. Two systems can both be FHIR-compliant and still be semantically incompatible. Then there are the surprise interface fees, often $6-8K per interface, landing on the project champion's desk mid-build. Then there is patient identity: the same patient has a different identifier in every system, and matching them wrong is a safety issue, not a data issue. We scope integrations in discovery against what your EHR actually exposes, not what the documentation promises, and we prototype the riskiest interface in the first sprint. Integration stops being the largest line item on the invoice.

  3. 03
    Problem

    Your clinicians document more than they care

    Solution

    Documentation burden is one of the leading drivers of clinician burnout. The deeper problem is structural: the people choosing the EHR are almost never the people using it, so the workflow the software enforces does not match how care is actually delivered. Clinicians work around the system, re-enter data, and chart after hours. We build clinical workflow software around the way your team really works, so documentation happens inside the encounter instead of after it, and the data stays in the system of record.

  4. 04
    Problem

    Your remote monitoring data arrives, but no one acts on it

    Solution

    RPM platforms that alert on every reading outside a population norm create alert fatigue fast. Clinicians stop trusting the alerts, and the program collects data without changing a single decision. Meanwhile CMS is analyzing RPM billing data, so the program has to be defensible as well as useful. We score patients against their own baselines instead of population averages, so your providers act on genuine deterioration instead of noise. Our RPM work cut clinical decision time by 20%.

02 What we ship

Healthcare software we ship

  1. Patient portals and apps

    Appointment booking, test results with context, medication reminders, care plan tracking, and provider messaging. Portals fail when they feel issued rather than designed, so we build for the patient's mental model: fewer logins, plain-language results, messaging that works like messaging. Patients actually use it, and the front desk goes quiet.

  2. Telehealth and virtual care

    Video consultation, asynchronous messaging, and e-prescribing workflows on compliant infrastructure. We handle the parts teams underestimate: state-by-state prescribing rules, billing workflows that survive payer policy changes, and documentation your clinicians will actually complete. Care happens without the office visit.

  3. Remote patient monitoring

    Device integrations, baseline-based alerting, and care-team workflows for chronic care programs. We design the alert logic with your clinicians and the documentation with your billers, so the program is clinically trusted and audit-defensible at the same time. Intervention comes earlier, without alert fatigue.

  4. Clinical workflow software

    Care plans, task assignment, handoffs, escalation, and documentation built around your team's real routines, integrated with your EHR system so data stays in the system of record. This is the layer your EHR will never get right, because it was bought for the organization and your team works in the particular. Fewer workarounds, less after-hours charting.

  5. Clinical data and analytics

    Pipelines that turn EHR, device, and claims data into dashboards your clinical and operational teams actually open. Population health views, outcome tracking, and regulatory reporting on HIPAA-aware architecture, with de-identification where research use requires it. Decisions get made on data instead of anecdote.

  6. Healthcare automation

    Prior authorization, appointment reminders, document routing, insurance verification, and billing preparation: the administrative work that does not need a clinician. For facilities running recurring clinical audits, rounds, or equipment safety checks, our inspection app development service covers the mobile-first workflow layer. Clinical hours go to patients, not paperwork.

Integrations

Works with the systems you already run

Integration is per-site work, never just an API call. We scope every connection in discovery against what your instance actually exposes.

EHR platforms
Epic · Cerner · Allscripts · athenahealth
Interoperability standards
HL7 v2 · FHIR R4 · SMART on FHIR
Data feeds
RPM devices · Lab results · Claims data
Interface fees run $6-8K per interface and are scoped before any fixed cost is agreed.

03 Buy, build, or wait

Buy the commodity. Build the differentiator.

Most healthcare software decisions are not build versus buy. They are buy the commodity, build the differentiator, and have the discipline to wait when the pain is not measurable yet.

Buy or configure

  • The EHR itself

    Epic, Cerner, and Athenahealth are bought, never built. Your software integrates with them.

  • Video and messaging infrastructure

    Compliant video and SMS APIs are commodities. Custom code here is vanity engineering.

  • Claims and clearinghouse rails

    The pipes already exist. Build the workflow around them, not new pipes.

  • A certified platform, for standard workflows

    When the clinical workflow is standard and the platform's compliance posture already meets the bar.

Build custom

  • Clinical workflows

    Care pathways, triage logic, and how your team actually delivers care. No EHR module models it without bending the clinic to fit.

  • The patient experience

    Adoption lives or dies here. Portals get used when they feel designed, not issued.

  • RPM and care programs

    Alert logic, risk models, and billing-defensible documentation are your IP, not a vendor's.

  • When the integration is the product

    EHR data the platform won't expose, device feeds, multi-system reconciliation. Custom integration where the platform stops.

  • When compliance shapes the architecture

    HIPAA-grade access controls, audit trails, and data handling designed in from the first sprint, not retrofitted before review.

Bottom line

Buy the commodity, build the differentiator, and wait while the requirement is still forming. If a vendor tells you otherwise, they are selling the commodity.

04 How we work

How we build healthcare software

Every healthcare build needs a clear scope, a practical integration strategy, and an architecture shaped around its data and workflow requirements, scoped against PHI handling, BAA coverage, and audit requirements before any code exists. Our healthcare software development service walks through how we approach discovery, architecture, implementation, testing, and handover.

Explore our healthcare software development service

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05 Track record

What we've shipped in healthcare

Clinics onboarded to our telehealth platform in 12 weeks
50+
Fewer in-person visits after launch
60%
Faster clinical decisions with our RPM platform
20%
Patients adopted the RPM app in 12 weeks
150+

06 Case studies

Case studies

08 Why us

Why choose us?

  • 01

    Compliance is designed in, not bolted on

    PHI handling, role-based access, audit trails, and BAA coverage for every infrastructure provider are scoped in discovery and built into the definition of done from sprint one.
  • 02

    Your EHR integration is scoped before it is priced

    We scope integrations in discovery against what your EHR actually exposes, and prototype the riskiest interface in the first sprint. No mid-build surprises, no surprise interface fees.
  • 03

    Fixed cost, and you own everything

    Fixed cost, agreed before development starts. Documentation your internal team or another vendor can pick up. No license traps, no hostage infrastructure.

What it takes

Typical cost and timelines by project type

  • Patient portal

    Core patient-facing workflows, ready to launch.

    • $40K to $90K
    • 12 to 20 weeks

  • Telehealth platform

    Video visits plus clinical documentation.

    • $60K to $140K
    • 16 to 28 weeks

  • AI-enabled RPM system

    Our most complex healthcare project type.

    • $100K to $250K
    • 24 to 40 weeks
Fixed cost, agreed before development starts. EHR integration complexity is the largest cost variable.

09 Questions

Common questions

Yes, because we design for both from the first sprint. HIPAA-aware architecture, encryption, role-based access, and audit trails satisfy your legal team, while clinical interfaces are shaped around how your care team actually works. Compliance and usability are concurrent requirements here, not a trade-off.

Encryption at rest and in transit, role-based access with minimum-necessary PHI exposure, audit logs on every access and modification, and signed BAAs with every infrastructure provider, designed in from sprint one. We do not certify HIPAA compliance. Only your compliance team can assess that. We build the technical foundations that make it achievable.

Yes, and we will be blunt about what it takes. Every Epic instance is customized, so integration is per-site work. FHIR-compliant does not mean interoperable, and interface fees can add five figures you did not budget for. We scope the integration in discovery against what your EHR actually exposes, confirm the data contract, and prototype the riskiest interface in the first sprint, so there are no mid-build surprises.

Patient data never goes into a model prompt. For AI components we lock the anonymization architecture before the first AI feature is written: what gets de-identified, where inference runs, and which vendors touch PHI under a BAA. If a feature cannot be built without exposing PHI to a third party, we tell you before you pay for it.

Fixed cost, agreed before development starts. A patient portal typically runs 12 to 20 weeks ($40K to $90K), a telehealth platform 16 to 28 weeks ($60K to $140K), and an AI-enabled RPM system 24 to 40 weeks ($100K to $250K). EHR integration complexity is the largest cost variable.

Your internal team or another vendor can pick up the work from the documentation we hand over. No license traps, no hostage infrastructure. We would rather earn the maintenance relationship than engineer it.

The layer your EHR will not give you: the patient experience, the clinical workflows your team runs around the EHR, remote monitoring, and the automations that remove administrative work. If what you need is genuinely a configuration problem inside software you already own, we will tell you to configure it and save the build budget.

Yes. Most engagements start as a bounded pilot: one department, one integration, one workflow, with success criteria agreed up front. A pilot is how both sides de-risk the decision.

Healthcare software by product

Healthcare software by speciality

Get a straight answer on your healthcare build.

Tell us what you are building, who it is for, and where the compliance risk sits. We will tell you whether to buy, build, or wait, and what it would honestly take. As a first step, we offer a free 48-hour integration feasibility check: we map what your EHR actually exposes before you commit to anything.

  • Scope and cost agreed before work starts. No surprises. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Pay by milestone. You see progress before each invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
  • All conversations are NDA-protected.