Mental Health Software Development Company

End-to-end teletherapy platforms with HIPAA-compliant video sessions, in-platform secure messaging between sessions, session scheduling, and integrated clinical notes. Video infrastructure that meets HIPAA requirements — not a general-purpose video tool bolted onto your records system. Patient-facing mobile and web apps for session access, appointment management, and between-session journaling. Therapist workflow built around the session: pre-session notes review, in-session tools, and post-session documentation without switching systems.

Clinical records built to HIPAA standards with encrypted storage, role-based access, audit logging, and BAA-compliant infrastructure. Mental health-specific note templates — progress notes, SOAP notes, intake assessments, treatment plan documentation, and discharge summaries — built for the note types your clinicians actually write. Voice-to-text transcription for session notes with clinician review and approval before the record is finalised. Structured note fields for ICD-10 diagnostic coding, treatment modality, session type, and presenting concerns. Secure document management for releases, consent forms, and referral correspondence.

Scheduling built for therapy practice logistics: provider availability by session type and modality, recurring appointment management, and cancellation and rescheduling with automated patient notification. Waitlist management with priority sorting by urgency, insurance, and wait time — not a manual email list. Automated intake packet delivery at the point of scheduling: consent forms, insurance information requests, intake questionnaires, and standardised measures delivered and collected before the first session. Insurance eligibility verification integrated into the scheduling workflow so you know coverage status before the appointment.

Standardised outcome measures — PHQ-9, GAD-7, PCL-5, Columbia Suicide Severity Rating Scale, and your custom instruments — delivered to patients on a defined schedule and collected digitally before or after sessions. Automated scoring with trend visualisation in the clinician's dashboard. Outcome data surfaced in the session note workflow so the clinician sees current scores alongside historical trends when writing notes. Population-level outcome reporting for practices reporting to payers, accreditation bodies, or commissioners. Alert logic for clinically significant score changes — PHQ-9 item 9 positive responses and GAD-7 severity threshold breaches flagged automatically.

Group therapy management with distinct session types, group composition management, and per-session attendance tracking. Group note templates with individual member progress notation within a shared session record. Billing logic for group sessions — correct CPT code application, group vs. individual rate management, and insurance pre-authorisation tracking for group treatment. Waitlist management for popular groups with automated notification when a spot opens. Co-facilitation support for groups with two clinicians and separate documentation responsibilities.

Mental health billing with correct CPT code application for session types, modalities, and durations — including telehealth modifier requirements. Electronic claim submission with real-time status tracking and ERA processing for automatic payment posting. Pre-authorisation management for session limits and treatment plan reviews. Patient billing with statement generation and online payment. Care coordination tools for practices working within a multidisciplinary team — secure provider messaging, referral management, and shared care plan documentation. Crisis escalation workflows with documented safety planning, emergency contact notification, and higher-level care referral pathways.