
Voice Chat Web App Development for Real-Time Engagement
- 14 weeks
- 300+ users
Custom Software Development Services
Off-the-shelf software solves the average problem. If your operation isn't average, you end up spending more time working around the software than working with it, and you pay for features you don't use while missing the ones you actually need.
We build custom software that fits your exact workflow. Web apps, mobile apps, enterprise platforms, and internal tools, designed around how your team actually works, not how the vendor imagined you would.
Fixed project cost agreed before development starts
Working software every 2 weeks, no 6-month wait
Senior engineers do the work, no junior handoffs
You own the code outright from day one
Recent outcomes
Booking platform · Hospitality operator, Ireland
Built a custom booking and self check-in platform. 580+ active users within 2 months. Direct bookings tripled.
3x direct bookingsVoice chat platform · Research startup, UK
Shipped an anonymous group voice decision platform from zero. 300+ concurrent users. 14 weeks to launch.
75% faster decisionseLearning platform · Education company, US
Delivered 200+ content modules and a multi-tenant eLearning platform. On schedule and on budget.
5,000+ daily usersRecognition
Paying for a SaaS tool and using 20% of it?
Working around software that doesn't fit your process?
In short
RaftLabs builds custom software for businesses in the US, UK, and Australia whose operations don't fit off-the-shelf tools. Fixed price agreed before development starts. 100+ products shipped since 2020. MVPs from $20,000; enterprise platforms from $80,000. Most projects complete in 10 to 20 weeks.
Trusted by


RaftLabs is an AI-first tech studio that builds custom software for businesses whose operations don't fit off-the-shelf tools. Since 2020, we've shipped 100+ web apps, mobile apps, enterprise platforms, and internal tools for clients including Vodafone, Aldi, and City Break Apartments. Fixed price agreed before development starts. You own the code outright from day one. RaftLabs is a tech studio, not an agency. One team handles strategy, design, code, and launch with no handoffs between vendors.
Generic software is built for the average customer. When you're average, it works. When your business has specific workflows, compliance requirements, or data structures that don't fit the template, you spend your time fighting the software instead of using it.
We've seen this pattern across 100+ projects since 2020. A logistics company managing complex multi-carrier routing through spreadsheet formulas because their TMS doesn't support their carrier mix. A property manager running guest check-ins via WhatsApp because their PMS doesn't have the right booking rules. A manufacturing plant losing 3 hours a week to data entry because their ERP doesn't talk to their production floor.
Custom software fixes this. You get exactly what your business needs, and nothing it doesn't.
For teams upgrading from an existing legacy system, see our legacy modernisation service. For custom APIs that expose your software to other systems or partners, see API development.
Key Insight
Aldi Ireland needed a receipt-scanning loyalty web app for their annual AldiFest campaign. We built and launched it in 14 weeks. It generated 2,000+ signups in the first week and doubled purchase frequency among participants. Read the full case study.
"Incredibly simple and easy to use app. Exactly what we were looking for." — Nuala C., Director, BrandFire
Capabilities
Web applications are the backbone of most business operations, internal tools, customer portals, data dashboards, booking systems, and enterprise platforms. We build web apps in React, Next.js, and Node.js with clean architecture that scales as your team and user base grow.
iOS and Android apps built with React Native, one codebase, both platforms, without compromising on native performance or device-specific features. We've shipped fitness apps, loyalty apps, mobile POS systems, field service tools, and patient monitoring apps.
Large-scale platforms serving hundreds of users with complex permissions, workflows, and integrations. We build with scalability as a design requirement from sprint one, not something you bolt on after traffic spikes.
The best ROI in software is often an internal tool that saves your team 10 hours a week. Dashboards, workflow automation, reporting tools, and process apps that replace the spreadsheet-and-WhatsApp stack your team has been tolerating.
Clean, documented APIs that let your systems talk to each other and to external services. We build RESTful APIs, GraphQL APIs, and webhook architectures that power both your own products and third-party integrations.
Custom software with AI built in from the start, not bolted on after the fact. Document processing, prediction engines, recommendation systems, and LLM-powered features that give your product a capability your competitors can't easily copy.
Process
No surprises. No hourly billing. No 6-month waits. Here's what working with us looks like.
We start with a scoping session where we map your workflow, define the product, and set the boundaries. You get a fixed quote, scope, timeline, and price, before any code is written. If the scope changes, we discuss it. No surprise invoices.
We work in 2-week sprints. Every two weeks, you see working software, not a status update, not a design mock, but something you can click through and give feedback on. You're never waiting 3 months to see if we understood the brief.
We deploy to production, document the codebase, and hand over credentials and everything you need to run your software. If you want ongoing support, we offer that separately. If you want to hand it to your own team, we make that transition smooth.
Why us
The engineers who assess your problem also build the solution. No bait-and-switch, no offshore handoff after the contract is signed. The team you meet in week 1 ships in week 12.
We scope the work, calculate the cost, and lock it in writing before any development starts. A scope change is a change request: priced, agreed, or dropped. It never absorbs into the project and appears on the final invoice.
Clients include Vodafone, T-Mobile, Aldi, Nike, Cisco, and Lockheed Martin. Track record across AI, SaaS, mobile, automation, and enterprise platforms across healthcare, fintech, logistics, and hospitality.
GDPR, HIPAA, SOC 2 — compliance requirements are scoped in week 1, not retrofitted before launch. We have shipped HIPAA-compliant systems for US healthcare clients and GDPR-compliant products for European markets.
Walk us through your process and what current software can't handle. We'll scope the build and give you a fixed cost.
What clients say
Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that's been a game changer for our team and our guests.
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Software Development
Full-stack software development from spec to production.
Software Development Consulting
Architecture review, technology selection, and build strategy before development starts.
Kiosk Software Development
Self-service kiosk applications for retail, hospitality, and public sector.
Application Maintenance and Support
Ongoing support, bug fixes, and iterative improvements post-launch.
Enterprise Software Development
Custom platforms built to enterprise security, governance, and scalability requirements.
Product Engineering
Business-first engineering that treats shipping velocity as a design constraint.
API Development
Clean, documented APIs that let your systems talk to each other and to external partners.
Legacy Modernisation
Incremental migration away from legacy systems while keeping the business running.
ERP Development
Custom ERP modules for finance, inventory, production, and procurement.
We build web applications, mobile apps (iOS and Android), internal business tools, enterprise platforms, APIs, and integrations. The common thread is that every product we ship is built around the client's specific workflow, not a generic template. We've built custom ERP systems, booking platforms, loyalty programs, AI tools, patient monitoring systems, and field force management software. If you can describe the business problem, we can design the software to fix it.
A focused first product typically takes 10–14 weeks from kickoff to production. That's a real, working product, not a prototype. A full enterprise platform is longer, typically 4–8 months depending on scope and integrations. We work in 2-week sprints, so you see working software throughout, not at the end of a long timeline. We agree on milestones at the start so you know what to expect at each stage.
We price by project, not by the hour. After scoping, you get a fixed quote: a defined scope, a timeline, and a price. That's what you pay. No hourly billing, no scope creep invoices, no end-of-month surprises. A focused MVP typically runs $20,000--$60,000. A full enterprise product runs $80,000--$200,000+. The exact cost depends on scope, integrations, and technical complexity. We scope every project before pricing it.
You own everything we build for you, the codebase, the architecture, the data. We don't retain any IP, we don't use proprietary frameworks you can't access, and we don't create lock-in. When the project ends, the code is yours to deploy, modify, or hand to another team.
Yes. We've taken over projects from other agencies, inherited startup codebases, and continued work on products that had been paused. The process starts with a code audit to understand the technical debt, architecture, and test coverage. We tell you honestly what's worth keeping and what needs replacing. We won't refactor code for the sake of it, only where it's blocking progress or creating real risk.
We've shipped software across 24+ industries including healthcare, fintech, manufacturing, travel, retail, logistics, insurance, education, and media. We don't specialise in one vertical, we specialise in building software that solves real business problems regardless of industry. That said, we have particularly deep experience in hospitality, loyalty, AI products, and B2B enterprise software.
We offer post-launch support and maintenance as a separate engagement. Some clients take an ongoing retainer for feature development and support. Others hand the product to their internal team once it's live. We document the codebase thoroughly so any competent engineering team can take it over. We don't create dependency on us, if you want to move on, we'll make that easy.
Work with us
We scope Custom Software Development Company in 30 minutes. You walk away with a clear cost, timeline, and approach. No commitment required.
FinTech
Compliance-first financial software for lending, payments, and wealth management.
Healthcare
HIPAA-compliant platforms for clinical workflows, patient portals, and remote care.
Logistics and supply chain
Dispatch automation, fleet management, and supply chain visibility tools.
Retail and e-commerce
Custom storefronts, inventory management, and loyalty programs for retail brands.
SaaS products
Multi-tenant SaaS platforms built to scale without a rewrite.
MarTech
Customer data platforms, attribution tooling, and marketing automation.