Serviced Apartment Software Development Services

Manage your entire portfolio from a single platform. We build centralized systems that handle multiple properties, diverse unit types, real-time availability tracking, and property-specific booking rules.

Track assets, schedule maintenance, and configure pricing strategies across locations. Whether you manage 10 units or 1,000, the system scales with your growth.

Handle the complexity of extended stays, corporate accounts, and flexible check-ins. Our custom booking engines support direct website reservations, OTA channel integration, corporate portals, and duration-based pricing.

Intelligent availability logic accounts for gap nights and turnaround time while prioritizing longer stays. Real-time calendar synchronization eliminates double bookings across all channels.

Automate guest communication throughout the entire journey, from pre-arrival instructions to post-stay feedback. We build guest experience applications and multi-channel platforms (email, SMS, WhatsApp, in-app) that deliver personalized messages based on stay length and guest type.

Extended-stay residents get dedicated portals to manage bookings, request services, and access payment history, reducing operational overhead while improving satisfaction.

Optimize staff efficiency with automated task management. Our systems create dynamic cleaning schedules, assign work with mobile notifications, and track completion with photo verification. Handle different service levels, daily housekeeping for short stays, weekly for extended guests.

Built-in maintenance management includes preventive scheduling, work orders, vendor coordination, and asset tracking with automated alerts.

Transform operational data into actionable intelligence. Our dashboards deliver occupancy forecasting, revenue analysis by unit type and channel, length of stay patterns, and operational efficiency metrics.

Get dynamic pricing recommendations based on market demand, booking patterns, and competitor analysis. Role-based access ensures each team sees relevant insights, with drill-down capabilities from portfolio to unit-level performance.

Handle complex billing scenarios with ease, split payments, recurring invoicing for long stays, security deposits, and multi-currency transactions. Our systems support automated billing for extended stays, corporate invoice generation with PO tracking, and consolidated billing across properties.

Integrate with leading payment gateways while maintaining PCI compliance. Automated payment reminders reduce manual follow-up.

Capture more bookings and eliminate commission fees with a custom booking engine integrated directly into your website.

We build conversion-optimized reservation systems that handle flexible stay durations from nightly to monthly rentals, display real-time availability across your portfolio, and calculate dynamic pricing based on length of stay.

Guests can browse units, compare amenities, apply promo codes, and complete bookings instantly with automated confirmation and payment processing built in.

Maximize income with intelligent pricing tools designed for serviced apartments.

Revenue management features we develop include dynamic pricing algorithms that adjust rates based on demand, occupancy forecasts, and seasonal patterns.

Track competitor pricing, analyze booking windows, and identify optimal rate strategies for different unit types. The system monitors performance by channel, property, and guest segment, helping you understand which sources drive the most profitable bookings and where to focus distribution efforts.

Reduce manual work and eliminate repetitive tasks with workflow automation throughout your operations.

Automate guest communications from pre-arrival instructions to post-stay reviews, trigger housekeeping assignments based on check-ins and checkouts, schedule recurring billing for extended-stay guests, and send maintenance alerts when tasks are due.

Set up rule-based triggers for virtually any operational workflow, ensuring consistency across properties while freeing your team to focus on guest experience rather than administrative tasks.

Manage your entire serviced apartment portfolio from one centralized platform.

Whether you operate 20 units in one building or 500 across multiple cities, the multi-property systems we develop provide unified control with property-specific customization.

View real-time occupancy across locations, configure different pricing and policies per property, manage staff access and permissions by location, and track inventory and assets at both portfolio and property levels. Switch between properties instantly or monitor everything from a consolidated dashboard.

Distribute your inventory across major OTAs while maintaining rate parity and avoiding double bookings.

We build integrations with platforms like Booking.com, Airbnb, Expedia, and VRBO, syncing availability, rates, and reservations in real time. Update pricing once and push changes across all channels simultaneously.

All bookings flow into your central system regardless of source, with automatic calendar updates and unified guest data. Track channel performance to optimize commission costs and adjust distribution strategy based on what drives the best returns.

Enable contactless guest experiences with automated self check-in and smart access control.

We integrate with leading smart lock systems (Salto, Assa Abloy, dormakaba, Omnitec) to generate and deliver unique access codes automatically upon booking confirmation. Guests complete identity verification through your mobile app or web portal, receive check-in instructions via their preferred channel, and access their unit using digital keys or Bluetooth-enabled credentials.

The system logs all entry activity for security while eliminating key handover logistics, perfect for late arrivals, extended stays, and unstaffed properties.

We begin by understanding how your serviced apartment business actually operates, not how generic PMS tools assume it should. Through focused workshops with your leadership team, we map end-to-end workflows across reservations, operations, and finance. This helps uncover bottlenecks, inefficiencies, and integration gaps while aligning the solution with clear success metrics and ROI goals from day one.

Deliverables:

• Operational workflow mapping across departments

• Documented pain points and system limitations

• Integration requirements for PMS, OTAs, payments, and access control

• Defined success metrics and ROI targets

• Functional specifications and project scope

• Complete requirements document and project roadmap

We design a scalable and secure technical foundation built specifically for serviced apartment complexity. The architecture supports multi-property operations, flexible stay durations, automated workflows, and third-party integrations, ensuring the platform can grow with your portfolio without creating technical debt.

Deliverables:

• Database schema for multi-property and multi-unit management

• Integration architecture for channels, payments, and smart systems

• Automated workflow logic for billing, housekeeping, and guest messaging

• API structure for third-party integrations

• Scalability and performance planning

• Security and compliance framework for GDPR and PCI-DSS

• Technical architecture and system design documentation

We create intuitive web and mobile experiences that reduce training time for staff and improve satisfaction for guests. Every interface is designed around real operational use cases, from managing bookings to enabling seamless guest self-service.

Deliverables:

• Web-based staff dashboard designs

• Mobile staff app designs for operations and task management

• Guest portal designs for web and mobile

• Native iOS and Android app designs

• Responsive design system across devices

• Custom branding aligned with your identity

• Accessibility and usability-tested prototypes

Development is delivered in iterative sprints with working features released every two weeks. Third-party systems are integrated continuously, allowing the platform to evolve based on real feedback and operational priorities.

Deliverables:

• Booking and reservation engine for web and mobile

• Property and unit management system

• Guest communication and self-service features

• Native iOS and Android applications

• Automated billing and payment processing

• OTA channel manager integration

• POS, CRM, and access control system integrations

• Regular sprint demos and feedback sessions

Before launch, the platform is rigorously tested across devices and scenarios. Your teams are trained thoroughly, and deployment is managed carefully to ensure a smooth transition with minimal disruption.

Deliverables:

• Comprehensive QA testing across web, iOS, and Android

• Cross-platform and integration testing

• User acceptance testing with key team members

• Complete documentation and video tutorials

• Data migration from existing systems

• Phased rollout with live support

• Performance monitoring and optimization

After launch, we continue to support and enhance the platform as your business grows. Our focus is long-term stability, continuous improvement, and strategic alignment with your expansion plans.

Deliverables:

• Dedicated technical support

• Ongoing performance monitoring and optimization

• Feature enhancements and new module development

• Regular updates and security patches

• Strategic consulting for growth and portfolio expansion

• Quarterly roadmap reviews and planning sessions

Custom platforms that handle nightly to monthly stays with automated billing and seamless integrations, built to scale as you grow.

Manage individual rooms, shared amenities, recurring billing, and long-term resident payments from one system.

B2B portals, automated invoicing, multi-property booking, and direct integration with corporate travel systems.

Unified control across locations with local flexibility, standardized guest experiences, and portfolio-wide reporting.

Flexible platforms supporting diverse properties, owner portals with automated reporting, and white-label capabilities.

Tailored solutions for unique properties, offering personalized guest experiences, dynamic pricing, and streamlined operations across boutique locations.

End-to-end encryption, multi-factor authentication, and role-based permissions protect guest data at every layer. PCI-compliant payment processing, automated backups, and disaster recovery protocols keep your operations secure and uninterrupted.

Built-in GDPR compliance with consent management and data portability. PCI-DSS certified payment processing. WCAG 2.1 accessible interfaces. Jurisdiction-specific tax collection and reporting. Complete audit trails for regulatory transparency.

Cloud infrastructure that grows with your portfolio, from 50 units to 5,000+. Handles seasonal booking surges, supports multi-region deployment, and integrates with new tools as your tech stack evolves. API-first design ensures seamless third-party connections.

99% uptime through redundant infrastructure and automated failover systems. Complete data ownership with no vendor lock-in. Real-time monitoring, comprehensive logging, and detailed documentation ensure operational independence.