Telepsychiatry Software Development
The specific failure mode of general telehealth platforms in psychiatry is that they handle the video but nothing else. Psychiatrists need validated outcome measures collected and scored before they open the case, group therapy infrastructure that meets HIPAA requirements, and a prescription workflow, including controlled substances under DEA EPCS requirements, without switching applications mid-session. We build telepsychiatry platforms around these clinical requirements.
HIPAA-compliant video with encrypted sessions, waiting room management, and audit logging
Validated outcome measures (PHQ-9, GAD-7, PCL-5, MDQ) embedded in pre-session intake and session workflows
Group therapy video infrastructure with up to 20 concurrent participants and facilitator controls
Prescription management integrated within the session workflow, including EPCS for controlled substances
Bring the problem, the current workflow, or the existing code. We reply with a practical next step within one business day.
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The brief
Good software decisions begin with the constraint, not a list of features or a preferred technology.
Using a general video platform that has no way to administer PHQ-9, GAD-7, or PCL-5 during or before the session, leaving providers to collect outcome data manually?
No infrastructure for group therapy sessions in your telehealth platform, meaning group programmes run on consumer video tools that don't meet HIPAA requirements?
Plain answer
RaftLabs builds telepsychiatry software for behavioural health practices, digital mental health companies, and health systems. We develop HIPAA-compliant video consultation infrastructure, validated outcome measure integration (PHQ-9, GAD-7, PCL-5, MDQ), secure provider-to-patient messaging, group therapy video capabilities, and prescription management workflows connected to the telehealth session. Most telepsychiatry platform builds deliver in 12-16 weeks at a fixed cost.
What to remember
A psychiatrist opens a session on a general telehealth tool. The video works. But the PHQ-9 and GAD-7 were never collected, so there is no baseline to read against. The prescription lives in a separate application, and the controlled-substance workflow does not meet EPCS. Down the hall, group programmes run on consumer video that was never built for HIPAA.
The video was the easy part. Everything a psychiatric session actually needs sits outside the call.
That is the gap we build around.
We build telepsychiatry platforms around these clinical requirements. The outcome measures feed into the provider's session view with scores already calculated, group therapy rooms have facilitator controls appropriate to clinical settings, and the prescription workflow lives inside the platform, not in a separate tab. RaftLabs has a track record building HIPAA-compliant clinical platforms. The team that scopes your clinical programme is the team that builds it, no handoff after the contract is signed, and a fixed price locked in writing before any development starts.
Everything on the left should already be true for your practice. Even one thing on the right, and a general telehealth tool is likely the smarter first step.
You run a behavioural health or psychiatric practice, a digital mental health company, or a health system with active telehealth volume.
You need validated outcome measures (PHQ-9, GAD-7, PCL-5, MDQ) collected and scored inside the clinical workflow, not on paper afterwards.
You prescribe, including controlled substances that require EPCS, and want it handled inside the session rather than a separate application.
You only need a video call, with no outcome measures, group infrastructure, or prescribing around it.
You have no HIPAA obligation and consumer video tools already meet your needs.
You want an off-the-shelf platform to configure yourself, not a custom build scoped to your clinical programme.
What we build
Tell us your clinical programme structure, individual, group, or both, your prescribing requirements, and your current EHR environment. We'll scope the build.
How it works
We map your clinical programme structure, prescribing requirements, and current EHR environment. You leave week 1 with a written scope document and a fixed-price quote.
Outcome measure battery, group therapy consent model, and EPCS workflow designed against your regulatory requirements.
Video, outcome measures, and prescription management built in parallel, tested against real clinical scenarios.
Providers trained on outcome tracking and EPCS workflow before full rollout.
What clients say
Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.
IrelandRaftLabs was outstanding at addressing our complex platform needs, delivering a stable, high-performance loyalty application that has been genuinely loved by the customers.
Proof
Where you land in that range depends on scope, not negotiation:
What it costs
A written scope and a firm quote in week 1, then a platform built around your outcome measures, group programme, and prescribing workflow.
Starting investment
Starts at $50,000
Priced by project, not by the hour. A focused MVP for individual sessions delivers in 12-16 weeks. Group therapy, EPCS, and EHR integration expand the platform once the MVP is live.
No hourly billing
Once we scope your first phase, that price is locked in writing. No hourly billing, no surprise invoices, no change fees you didn't agree to.
EPCS done right
DEA-compliant two-factor authentication and audit logging built in from day one, not retrofitted after a compliance review.
Useful next steps
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HIPAA Compliance Checklist
30+ requirements, plain-English, filtered to what you're building.
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Read moreA focused MVP with HIPAA-compliant video, pre-session PHQ-9/GAD-7 intake, secure messaging, and basic prescription management typically runs $50,000-$90,000 and delivers in 12-16 weeks. A full-featured platform with group therapy, EPCS, EHR integration, and 42 CFR Part 2 data segmentation typically runs $90,000-$180,000.
PHQ-9, GAD-7, PCL-5, MDQ, AUDIT-C, DAST-10, CAGE-AID, Columbia Suicide Severity Rating Scale, and condition-specific instruments used in your practice, with automated scoring stored as FHIR Observation resources with LOINC codes.
EPCS requires two-factor authentication, a knowledge factor plus a biometric or hardware token, before each controlled substance prescription is transmitted through a DEA-registered intermediary like Surescripts or DrFirst, with every transmission logged for the DEA audit trail.
Yes, but it requires purpose-built infrastructure: a BAA with the video provider, end-to-end encrypted media, waiting room management preventing participants from seeing each other, facilitator-only controls, and unique non-shareable join links per participant per session.
Work with us
Bring the rough workflow, half-built product, or messy brief. We will map the smallest useful first move, then send scope, timeline, and price in plain English.
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