Talk to us about your facility booking project.
Tell us the challenge -- court scheduling, member management, league software, or utilisation reporting -- and we'll tell you what we'd build and how.
Managing court bookings from a spreadsheet because your scheduling tool cannot handle member credits, peak pricing, and multi-sport availability at the same time?
Running league registrations and round-robin scheduling across email and paper forms because there is no system that handles your sport's specific format?
Custom facility booking software for sports centres, tennis clubs, squash courts, swimming pools, golf clubs, padel centres, and multi-sport venues who need court booking, member management, and league scheduling in one system.
Generic booking platforms handle appointments. We build the full facility layer -- member versus public pricing enforced at booking, block allocation for leagues and teams, coaching session capacity by instructor, and utilisation analytics that show which courts generate revenue and which sit empty.
Court, lane, and pitch booking with real-time availability and member vs. public pricing
Member management with credit allocation, access control integration, and usage tracking
League and competition scheduling with results entry and league table generation
Class and coaching booking with instructor assignment, capacity, and waitlist
Sports facility booking software manages court, lane, and pitch availability in real time, enforces member versus public pricing, handles league round-robin scheduling alongside regular court hire, and tracks facility utilisation and revenue by time slot. RaftLabs builds custom sports facility booking platforms for tennis clubs, padel centres, sports centres, swimming pools, golf clubs, and multi-sport venues. Fixed cost, 12-14 week delivery.
Sports facilities have scheduling complexity that generic booking platforms don't handle well -- court and lane availability by sport, membership credit consumption, instructor assignment, group class capacity, and peak pricing all running at the same time. Competitive programmes add another layer: tournament brackets, league standings, and results that need to be accurate in real time.
When those requirements are managed across spreadsheets, email, and a general booking tool, the front desk spends its day resolving conflicts between member bookings, league blocks, and coaching sessions that the system didn't know about each other.
We build facility booking software that handles all booking types in one system -- member self-booking, public hire, league allocations, and coaching sessions -- with the access control, utilisation reporting, and payment rules that a modern sports venue needs.
Real-time court, lane, pitch, and pool availability across all facility resources and time slots. Availability state is managed with a Redis pub/sub layer so concurrent booking requests from multiple users are resolved without double-booking -- two members clicking the same 7pm court slot at the same time will never both receive a confirmation. Hourly slot configuration by facility type -- 45-minute swim lanes, 60-minute tennis courts, 90-minute padel courts, full-day pitch hire. Member versus public pricing applied automatically at booking based on account type and membership tier. Block booking for regular hirers, training groups, and league sessions that reserves slots in advance without appearing as available to public bookers. Recurring booking management lets regular players reserve the same weekly slot in a single action rather than rebooking individually each week. Waitlist with automatic slot assignment notifies the next eligible member the moment a cancellation creates an opening. Peak and off-peak pricing rules applied by time of day and day of week. Admin override for maintenance closures, events, and court reservations that take spaces offline temporarily.
Membership tier management with per-tier court credit allocation, advance booking window, and facility access rules -- which courts, which times, how many sessions per week. Credit deduction at booking with balance visible to the member before they confirm. Access control integration with systems such as Kisi and Brivo using BLE-based door unlock triggered automatically on confirmed booking, so membership status is verified at the point of entry without a staff member checking a list. Stripe Billing subscriptions manage recurring monthly or annual membership payments with automatic renewal and failed-payment retry logic. GDPR consent management for member health data collected during fitness assessments or class sign-ups. Wearable and fitness tracker integration via Apple HealthKit and Garmin Connect API to pull post-session performance data into the member's activity record. Usage tracking per member showing booking frequency, credit consumption, and last visit date. Attendance analytics surface peak demand hours and underutilised slots so the operations team can adjust pricing or programming. Membership renewal automation with configurable lead time reminders. Multi-location access management for members whose membership spans more than one venue.
Round-robin scheduling for club leagues -- automatic fixture generation from registered teams or players, with court or lane slots allocated from the facility booking calendar. Results entry by participants or league administrators with automatic league table update. Tiebreaker rules configurable per competition format. Participant communication via automated SMS and email -- fixture schedules, venue details, and result confirmation. League table and fixture list published on a public-facing page for participants to check without contacting the club. Competition registration management with entry form, division allocation, and payment collection. Competition history stored with full results archive for past seasons.
Coaching session and class scheduling with instructor assignment and capacity limits per session. Booking credit deduction or single-session payment at booking, depending on how the participant accesses coaching. Waitlist management for full sessions -- participant added to the waitlist and notified when a place becomes available. Recurring class series management so a six-week beginners' programme is booked as a block rather than session by session. Instructor workload view across the coaching team with per-instructor revenue tracking. Cancellation handling with credit refund or rebooking options within the cancellation policy window.
Equipment hire bookable alongside court sessions -- racket hire, ball machine, lane ropes, lighting zone activation. Equipment inventory tracking with availability checked at booking so sessions are not confirmed for equipment that is already allocated. Lighting zone management for venues with independently controlled court lighting -- booking the court includes the relevant lighting zone without a separate request. Maintenance block scheduling that removes specific courts or equipment from the booking calendar with an internal reason and return-to-service date. Facility resource utilisation reporting showing equipment hire rates, lighting zone usage, and maintenance time by court.
Session revenue reporting by facility type, booking category, and time period -- member bookings, public hire, coaching sessions, and league fees tracked separately. Facility utilisation by court, lane, or pitch showing occupancy rate by time slot and day of week, so the business can see which slots are oversubscribed and which are underused. Dynamic pricing analysis showing the revenue impact of adjusting peak surcharges or off-peak discounts based on current demand patterns. Member usage analytics showing which membership tiers are most active and which members are at risk of lapsing. Payment processing with online card, Apple Pay, and Google Pay at booking, with direct debit for membership billing.
Frequently asked questions
ClubSpark and Gladstone cover core leisure management workflows and are the right starting point for most sports clubs and leisure centres. Custom software makes sense when your facility has a configuration those platforms cannot handle -- unusual membership structures, multi-sport resources with conflicting scheduling logic, league management requirements that go beyond a standard class format, or an access control integration that the platform doesn't support. It also makes sense when you're operating a multi-site leisure trust and need the software to be a central asset rather than a per-site SaaS subscription. We'll tell you directly if an existing platform would serve you better before recommending a build.
Member and public pricing are separate rate configurations applied at the booking step based on the booker's account type. A member logs in, the system reads their membership tier, and the member rate is applied automatically -- no voucher code or manual override needed. A public user booking the same court pays the public rate. Members on a credit-based tier have credits deducted rather than paying per session. Peak and off-peak pricing applies across both member and public rates based on time of day and day of week, configured once and applied across all bookings automatically. The pricing rules are visible to the member before they confirm, and payment is collected or credits are deducted at the point of booking.
League fixtures are allocated directly from the facility booking calendar -- a league session blocks the courts for that fixture in the same system that handles public and member bookings, so the slot is not available to other bookers for the duration. Fixture generation uses the league format rules -- round-robin, Swiss draw, or group stage -- and distributes fixtures across available court time based on the league schedule. When a fixture is played and results are entered, the league table updates automatically. Participants see their upcoming fixtures and current standings through the same portal they use to book courts. The league administrator sees all fixtures, results, and standings from the management dashboard without maintaining a separate spreadsheet.
A focused facility booking platform covering court booking with member and public pricing, membership management, class and coaching booking, and utilisation reporting typically delivers in 12 to 14 weeks from requirements sign-off. Adding league and competition management, access control integration, equipment hire, and multi-site management extends the scope to 16 to 20 weeks. Cost is fixed and agreed before development starts. The number of facility types, membership tier complexity, access control hardware, and whether native mobile apps are required alongside the web booking portal all affect the timeline.
What clients say
Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

All of the sprints were completed on schedule and on budget. We highly recommend RaftLabs!
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Tell us the challenge -- court scheduling, member management, league software, or utilisation reporting -- and we'll tell you what we'd build and how.