Have you built real estate software before?

Yes. Our most direct reference is a serviced-apartment booking and management platform we built for City Break Apartments, a Dublin operator. The platform handles online reservations, real-time availability, payment processing, keyless mobile entry, and automated guest communications. Self check-ins grew 7x and the team saved more than 20 staff hours a week. We built the internal property management system alongside the booking engine, including unit management, housekeeping scheduling, and maintenance tracking. That project ran from scoping to live in 14 weeks.

Can you integrate with property portals like Rightmove, Zoopla, or Airbnb?

Yes. We've integrated with Airbnb, Booking.com, and Expedia via their partner APIs. For Rightmove and Zoopla, we work with their listing data APIs for search products, and with their property data APIs where available. For portals that don't offer direct API access, we build channel managers or use established middleware platforms. The exact integration depends on what the portal supports and your use case.

We're a small operator. Is custom software worth it?

It depends on the problem. If your current process works, even if it's manual, custom software might not be worth it yet. But if you're losing bookings because guests can't self-serve, or your team is spending more than 10 hours a week on admin that a system should handle, the payback is usually within 6-12 months. We'll tell you honestly if we think the timing isn't right. We'd rather build for you when it makes sense than start a project that doesn't deliver.

How much does custom property management software cost?

A focused first product, for example a booking engine or a tenant portal, typically runs $30,000-$60,000 depending on scope and integrations. A full property management system is a larger engagement, typically $70,000-$130,000 depending on portfolio complexity and the number of integrations required. We scope every project before pricing it. You get a fixed quote before we start, no hourly billing, no scope creep invoices.

How long does it take to build and launch?

A focused v1, a booking engine, tenant portal, or maintenance system, typically takes 10 to 14 weeks from kickoff to a live product you can validate with real users. We work in 2-week sprints and you see working software throughout, then keep extending it. A full property management system, especially one with multiple integrations, runs four to six months. We agree on milestones upfront so you know what to expect at each stage.

Real Estate app development company

Property management running on spreadsheets, WhatsApp groups, and manual check-ins costs you bookings, tenant satisfaction, and staff hours you can't afford to lose.

We build custom real estate software that automates the operations, connects the systems, and gives you visibility across every property, whether you have 5 units or 500+.

Custom property management software built around your portfolio, not a generic template
Booking engines, tenant portals, and maintenance systems, with a focused v1 live in 10 to 14 weeks
We built a serviced-apartment booking and keyless-entry platform for a Dublin operator: self check-ins grew 7x and the team saved 20+ staff hours a week
Shipping production software since 2015, across hospitality, fintech, and logistics

3+ years RetentionWeek 1 First milestoneFixed price Pricing

The problem

Sound familiar?

Maintenance requests submitted by text, assigned by memory, and followed up only when a tenant escalates, because there is no system tracking what was reported, what was assigned, and what is overdue?
Tenants on month-to-month agreements you could convert to longer leases, but no system flags the upcoming expiry date until it has already passed?

Short answer

RaftLabs builds custom real estate software for property businesses managing between 5 and 500+ units. We replace spreadsheets, WhatsApp chains, and manual check-ins with property management systems, booking engines, and tenant portals. A focused v1 launches in 10 to 14 weeks at a fixed cost, then extends as your portfolio grows.

Trusted by

Outcomes from our serviced-apartment build

growth in self check-ins after the booking and keyless app launched: 7x

active users on the new website within 2 months of rollout: 580+

rise in direct booking revenue: 25%

When generic property software stops being the answer

You're managing properties, serviced apartments, a residential portfolio, a co-living brand, or commercial units, and the software holding the operation together is a patchwork. A property management SaaS that covers 80% of your requirements. A spreadsheet for the 20% it can't handle. A WhatsApp group for maintenance. A phone call for everything else.

The patchwork works until something breaks it. A second building that doesn't fit the data model. A new product line that doubles the manual work. A compliance requirement that needs a field the SaaS doesn't have. You've worked around the software long enough that the workarounds feel like the job.

Custom software makes sense when the operational complexity is yours, not the template's: booking rules specific to your portfolio, lease structures that don't map to standard fields, maintenance tracking that crosses systems never designed to talk to each other. We've built property management systems, booking engines, tenant portals, and maintenance workflows for operators who reached that ceiling. The starting point is always the same: map what you have, find where it breaks, build what can't be bought.

Problems we solve in real estate

01
Problem
Agents spend hours re-entering data that already exists somewhere else
Solution
A reservation comes in on one channel. It gets logged in the property management system. Then entered again in the accounting tool. Then noted in a spreadsheet. Three data entry steps for one booking means three chances for error. When the same record lives in multiple places, reporting is always slightly wrong. Reconciliation is always someone's Friday afternoon problem.Every week, the same records get keyed and re-keyed across the booking channel, the property management system, and the accounting tool instead of going toward revenue work. At volume, that re-entry is the equivalent of a part-time hire spent copying data between systems that were never wired together. We build integrations that connect your booking channel, property management system, and accounting software so a record is entered once, not three times.
02
Problem
Maintenance requests fall through the cracks because nothing is tracked
Solution
A tenant messages about a broken boiler. A contractor is called. The job happens, maybe. Nobody outside that conversation knows whether it was resolved, what it cost, or whether the same unit had the same problem six months ago.When maintenance runs through personal message threads, recurring problems go undiagnosed. Contractor accountability is impossible. Every landlord audit is a reconstruction job. Missed maintenance also puts you at legal risk in most jurisdictions: if you can't prove a repair was completed, you don't have a defence. We build maintenance management systems that log every request, assign it to a contractor, track completion, and give you a full audit trail against every unit.
03
Problem
Bookings only happen during office hours because there is no self-service
Solution
A prospective guest checks availability at 10pm. There is no way to book. They move to the next operator. The phone lines are busy in the morning. Another booking goes to OTAs at 15% commission rather than direct.For serviced apartment and short-let operators, every gap in online availability is a booking someone else took, or an OTA commission you paid to win back your own guest. A direct booking engine reclaims that margin. We build booking platforms with real-time availability, online payment, and automated guest communications so your properties work around the clock.
04
Problem
Lease renewals and rent reviews slip through because there is no automated reminder
Solution
Rent review dates sit in a spreadsheet. Someone is supposed to check it. Sometimes they do. When a lease expires unnoticed or a rent review is missed, the landlord loses income and the tenant loses clarity.Commission paperwork and compliance documents pile up in the same unsorted folders. Errors that surface during audits or tenant disputes take hours to unwind. A property management system that tracks every lease event, surfaces upcoming renewals 90 days out, and auto-generates the right documents removes the human memory dependency from a process that can't afford it.

Our real estate software development services

Property management software
Most property management systems are built for the average landlord. If you're running serviced apartments, a mixed residential and commercial portfolio, or a multi-site operation with specific workflows, the average system doesn't work for you.
We build custom property management systems that handle your exact portfolio: your unit types, your lease structures, your charge categories, your reporting needs. You get a system that runs your operation instead of one you have to fit your operation around. The serviced-apartment operator we built for saved more than 20 staff hours a week once the manual work moved into the platform.
- Unit, lease, and tenant management with custom fields and workflows
- Automated rent collection, invoice generation, and payment tracking
- Maintenance request management with job assignment and status tracking
- Multi-site portfolio management with consolidated reporting
- Integration with accounting systems (Xero, QuickBooks, Sage) and payment providers
Best for
- Serviced apartment and short-let operators managing multiple properties
- Residential and commercial landlords replacing spreadsheets or ageing software
- Property managers who need their system to match their workflow, not vice versa
Booking and reservation engines
Guests expect to book online in under 2 minutes. If your booking process requires a phone call, an email, or a 3-step form, you're losing bookings to the operator who makes it easier.
We built a serviced-apartment booking platform with real-time availability, online payment, and an automated confirmation and check-in flow. Direct booking revenue rose 25% for the operator we built it for. The same pattern works for short-let portfolios, co-working spaces, holiday rentals, and any property product that lives on reservations.
- Real-time availability calendar with custom booking rules
- Online payment and deposit collection with Stripe or Adyen
- Automated booking confirmation, pre-arrival emails, and check-in instructions
- Channel manager integration (Booking.com, Airbnb, Expedia)
- Admin dashboard for managing reservations, modifications, and cancellations
Best for
- Short-let and serviced apartment operators losing bookings to OTA dependency
- Hotels and guesthouses replacing phone and email booking with online self-service
- Property businesses launching a direct booking channel for the first time
Tenant portals and resident apps
Tenants want self-service. They want to raise a maintenance request at 10pm without calling anyone. They want to see their rent statement without emailing accounts. They want to renew their lease without paper.
We build tenant portals and resident apps that give tenants what they want. Your property management team gets fewer interruptions, a complete audit trail, and documented evidence for every maintenance request and payment.
- Mobile app for tenant check-in, maintenance requests, and communication
- Online rent payment and statement access
- Lease management: digital signatures, renewal reminders, and document storage
- Community features: notice board, parcel tracking, building announcements
- Integration with your property management system and accounting software
Best for
- Build-to-rent and multi-family operators competing for tenant retention
- Serviced apartment and co-living brands building a digital-first resident experience
- Landlords whose tenant communication is currently all phone calls and email
Real estate CRM and sales pipeline tools
Off-the-shelf CRMs aren't built for real estate. The sales cycle, the terminology, and the commission structures don't map to Salesforce or HubSpot without 40 hours of configuration and plugins you'll outgrow.
We build CRM systems designed for property sales teams, letting agents, and property developers. The pipeline stages, the documents, and the communications log are all built around how a property deal actually works. Agents spend less time in the CRM and more time in front of buyers.
- Property-specific lead pipeline with custom stages and fields
- Automated follow-up sequences and viewing appointment scheduling
- Document management for offers, title deeds, and compliance files
- Commission tracking and team performance reporting
- Integration with property portals (Rightmove, Zoopla, Property Finder) and email
Best for
- Residential sales agents replacing generic CRM with a property-native tool
- Property developers managing off-plan sales and reservation pipelines
- Letting agents handling mixed residential and commercial portfolios
Maintenance management systems
Every property manager knows the maintenance problem: requests come in via text, WhatsApp, email, and phone call. Nobody knows the status. Jobs fall through the cracks. Contractors invoice for work nobody can confirm was done.
We build maintenance management systems that bring every request into one place, assign jobs to contractors, track completion, and give tenants real-time updates. The property manager knows exactly what's open, what's in progress, and what's overdue across every unit, without sending a single WhatsApp.
- Multi-channel request intake: tenant portal, mobile app, email-to-ticket
- Job assignment and contractor management with SLA tracking
- Photo and video evidence capture before and after work completion
- Cost tracking and invoice approval workflows
- Reporting on recurring issues, contractor performance, and maintenance spend
Best for
- Property managers losing track of maintenance jobs across multiple sites
- Build-to-rent operators needing SLA compliance and audit trails for maintenance
- Landlords whose maintenance process currently runs through a WhatsApp group
Property valuation and analytics tools
Pricing a property or a rental unit should take minutes, not days of spreadsheet analysis. Valuation models trained on comparable transactions, local market data, and property characteristics give instant estimates with explainable outputs.
We build analytics tools for property businesses that need data-driven pricing, portfolio performance tracking, or occupancy optimisation. Not black boxes: models with clear inputs and outputs you can audit and act on.
- Automated rental and sale price estimates based on comparable data
- Occupancy rate analysis and dynamic pricing recommendations
- Portfolio performance dashboards with property-level and aggregate views
- Market trend monitoring and rent review alerts
- Integration with your property management system and public data sources
Best for
- Property companies making pricing decisions based on gut feel or manual comps
- Short-let operators who want to optimise occupancy without hiring a revenue manager
- Proptech startups building a valuation or analytics product

How we work with real estate clients

01
Discovery
We map your current property operations: how you handle bookings or leases, how maintenance is tracked, what integrations you need, and where the biggest time losses are. Most real estate software failures come from building the wrong thing first. We scope the right first phase before writing a line of code.
02
Architecture
We design the data model around your portfolio structure, unit types, lease categories, booking rules, and charge structures. We specify the integrations you need: portal feeds, payment providers, accounting software, and any existing systems that have to connect. You see the full technical plan before build begins.
03
Build
Development runs in 2-week sprints. You see working software every fortnight and can give feedback before it hardens into the product. We build the core workflow first, the system that runs your day-to-day operations, then add integrations and secondary features in later sprints.
04
QA and integration
We test across the full workflow: bookings, payments, lease events, maintenance requests, and reporting. We run the integration tests against live portals and payment providers, not just sandbox environments. You get a system that works the way your operation actually runs, not the way a demo looks.

Frequently asked questions

: Yes. Our most direct reference is a serviced-apartment booking and management platform we built for City Break Apartments, a Dublin operator. The platform handles online reservations, real-time availability, payment processing, keyless mobile entry, and automated guest communications. Self check-ins grew 7x and the team saved more than 20 staff hours a week. We built the internal property management system alongside the booking engine, including unit management, housekeeping scheduling, and maintenance tracking. That project ran from scoping to live in 14 weeks.
: Yes. We've integrated with Airbnb, Booking.com, and Expedia via their partner APIs. For Rightmove and Zoopla, we work with their listing data APIs for search products, and with their property data APIs where available. For portals that don't offer direct API access, we build channel managers or use established middleware platforms. The exact integration depends on what the portal supports and your use case.
: It depends on the problem. If your current process works, even if it's manual, custom software might not be worth it yet. But if you're losing bookings because guests can't self-serve, or your team is spending more than 10 hours a week on admin that a system should handle, the payback is usually within 6-12 months. We'll tell you honestly if we think the timing isn't right. We'd rather build for you when it makes sense than start a project that doesn't deliver.
: A focused first product, for example a booking engine or a tenant portal, typically runs $30,000-$60,000 depending on scope and integrations. A full property management system is a larger engagement, typically $70,000-$130,000 depending on portfolio complexity and the number of integrations required. We scope every project before pricing it. You get a fixed quote before we start, no hourly billing, no scope creep invoices.
: A focused v1, a booking engine, tenant portal, or maintenance system, typically takes 10 to 14 weeks from kickoff to a live product you can validate with real users. We work in 2-week sprints and you see working software throughout, then keep extending it. A full property management system, especially one with multiple integrations, runs four to six months. We agree on milestones upfront so you know what to expect at each stage.

Real estate software by product

What clients say

What our clients say

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Paula Castro

Ireland

Reservations Officer, City Break Apartments

Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that has been a game changer for our team and our guests.

Proof

Case studies

Booking Platform for Serviced Apartments

Booking Platform With RMS Integration and Keyless Mobile App Driving 25% Rise in Direct Revenue

72+: Weekly self check-ins via mobile app
580+: Active users within 2 months
7x: Growth in self check-ins after launch

Read case study

Related services

Real estate services by area

Talk to us about your real estate software project.

Tell us your portfolio type, your current operational tools, and where the system breaks down. We'll tell you how we'd build the fix.

Scope and cost agreed before work starts. No surprises. No obligation.
Working prototype within 3 weeks of kickoff.
Pay by milestone. You see progress before each invoice.
60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
All conversations are NDA-protected.

Useful next steps