• Streaming on a generic video platform you don't own, losing subscriber data and unable to build the content experience your audience expects?

  • Live stream quality degrading under peak load because the infrastructure wasn't designed for concurrent viewer spikes?

Streaming Platform Development Company

Your content, your subscriber data, your viewing experience -- delivered via adaptive bitrate streaming to web and mobile with the DRM, subscription management, and content workflows that a media business actually needs.

We build custom streaming platforms for media companies, content creators, and entertainment businesses that need to own the technology stack rather than rent space on someone else's platform.

  • Live and VOD streaming with adaptive bitrate delivery

  • Subscription and pay-per-view management

  • Custom video player with DRM content protection

  • Content management and publishing workflow

A custom streaming platform gives media companies and content creators full ownership of subscriber data, content delivery infrastructure, and the viewing experience -- rather than relying on a third-party platform that controls monetisation terms and audience access. RaftLabs builds custom streaming platforms with live and VOD delivery, subscription management, DRM content protection, and branded players for web and mobile. Most streaming platform development builds deliver in 14 to 20 weeks at a fixed cost.

Vodafone
Aldi
Nike
Microsoft
Heineken
Cisco
Calorgas
Energia Rewards
GE
Bank of America
T-Mobile
Valero
Techstars
East Ventures
Products shipped
100+
Industries served
24+
Cost delivery
Fixed
Week delivery cycles
12-14

Owning the platform vs. renting space on one

YouTube, Vimeo, and similar platforms are distribution channels, not business infrastructure. They control monetisation terms, own the relationship with your audience, and can change what your content earns or how it is recommended at any time. For a media business with a direct subscriber relationship and premium content, that dependency is a structural problem.

A custom streaming platform changes the economics. You own the subscriber data. You control the content access rules -- subscription tiers, pay-per-view, geographic restrictions, and early access windows. The viewing experience is built for your content and your audience, not designed to keep users on the platform host's ecosystem.

The engineering challenge is building infrastructure that handles concurrent viewer loads for live events, delivers consistent quality across devices and connection speeds, and protects content from unauthorised redistribution -- without building a CDN from scratch.

What we build

Video ingest and transcoding

Multi-bitrate transcoding pipeline for uploaded video files using AWS Elemental MediaConvert or FFmpeg-based processing, producing H.264, H.265 (HEVC), and AV1 output tracks depending on your device target range and bandwidth cost targets. A multipart upload pipeline using S3 presigned URLs handles large source files reliably -- uploads are chunked in 5 MB to 100 MB parts, and a failed part is retried without restarting the full upload. The pre-processing queue validates the source file before the transcode job starts: codec, container, audio channel count, and resolution are checked so malformed uploads are rejected early rather than producing broken output after a long transcode run.

Once the transcode job completes, MediaConvert or Zencoder writes the output renditions and HLS/DASH manifests to S3. Automated thumbnail generation extracts frames at configurable intervals and at scene-change boundaries for richer preview images. Subtitle and closed caption processing handles SRT and VTT inputs, converting them to WebVTT for HLS delivery. Audio normalisation to the EBU R128 loudness standard is applied at transcode time so volume levels are consistent across your catalogue. Webhook notifications fire on job completion so the publishing workflow can advance automatically without polling.

schema.org VideoObject structured data is generated for each asset from the metadata record -- title, description, thumbnail URL, upload date, and duration -- making individual video pages eligible for rich results in Google Search. The ingest pipeline that takes a raw video file and produces a streaming-ready, SEO-annotated asset without manual processing steps at any stage.

Adaptive bitrate streaming

HLS (HTTP Live Streaming) and MPEG-DASH (Dynamic Adaptive Streaming over HTTP) delivery are both supported, with the protocol chosen per device: HLS for iOS and Safari, DASH for Android and Chrome, with a fallback chain for browsers that don't support the preferred format. The ABR ladder is configured specifically for your content type -- a sports platform with fast motion and 1080p source material requires different bitrate rungs than a documentary or course platform where lower-bitrate tiers are more acceptable.

CDN delivery is configured via Cloudflare Stream, AWS CloudFront with an S3 origin, Akamai, or Fastly depending on your geographic distribution requirements and cost model. Origin shielding is enabled so CDN cache misses hit one regional shield node rather than your origin directly, protecting the origin under traffic spikes. Cache TTLs are tuned per asset type: long TTLs for VOD segments, short TTLs for live manifests.

For live streaming, the ingest pipeline accepts RTMP from streaming software (OBS, Wirecast, hardware encoders) and passes it through a cloud transcoding layer -- AWS Interactive Video Service (IVS) or Wowza Streaming Engine -- to produce the multi-bitrate HLS output. Standard live latency is 6 to 10 seconds. Low-latency HLS (LL-HLS) achieves 2 to 5 seconds for sports and event content where near-real-time delivery matters. Multi-region ingest points reduce transcoding latency for broadcasters in different geographic locations.

Custom video player

Branded web player built on Video.js or Shaka Player with your design system applied. Shaka Player is preferred for platforms requiring MPEG-DASH and Widevine DRM on Chrome and Android, while Video.js with the videojs-contrib-hls plugin covers HLS delivery across a broader device range. The player is skinned to your design system -- colours, typography, controls layout, and loading animations all match your brand rather than the library's default chrome.

Quality selector, subtitle toggling across multiple language tracks, audio track selection for multi-language audio, and picture-in-picture support are all included. Playback resume reads the last watched position from the user's profile so a viewer returning to a title resumes rather than starting over. Auto-play of the next episode in a series uses a configurable countdown overlay.

Analytics instrumentation fires events to your analytics pipeline on play start, buffering events (with buffer duration and bitrate at the time of the stall), quality switches (up and down), and watch-through percentage at segment boundaries. These metrics feed the content operations team's understanding of which titles have poor watch-through and which network conditions are causing quality degradation.

Offline download for mobile apps uses the DRM system's offline license mechanism -- Widevine offline on Android, FairPlay offline on iOS -- with configurable license expiry so downloads respect your distribution window rules. iOS and Android native SDKs integrate the player into your app's navigation and analytics rather than embedding a web view.

Subscription and monetisation

Subscription tier management with configurable content access rules per tier: a basic tier might access the standard catalogue while a premium tier unlocks 4K, offline downloads, and early access content. Pay-per-view with purchase (permanent access) and rental (time-limited access, typically 30 days to start and 48 hours to finish once started) windows. Free trial periods with trial-to-paid conversion tracking. Promotional pricing via coupon codes with redemption limits and expiry dates.

Payment processing via Stripe or Braintree with full subscription lifecycle management -- renewals billed automatically, cancellations that respect the current billing period, upgrades that prorate the remaining term, and downgrades that take effect at the next renewal. Failed payment handling uses Stripe's smart retry logic (or a configurable retry schedule), with a grace period before access is suspended and recovery emails triggered by the payment lifecycle webhook.

Server-Side Ad Insertion (SSAI) is supported for ad-supported tiers using the VAST and VMAP ad response standards. SSAI stitches ad breaks into the HLS or DASH stream at the server before delivery, so ads play at broadcast quality without buffering between content and ad segments, and ad blockers cannot intercept the ad content. Ad break markers are defined in the content metadata or in the live stream timeline. Revenue reporting by tier, content type, geographic region, and ad inventory for the finance and content teams is generated from the subscription and ad event data.

DRM and content protection

Multi-DRM is a hard requirement for cross-platform content protection -- no single DRM system covers all devices. We implement the three major systems: Widevine L1 (hardware-backed, required for 1080p and 4K on Android devices and Chrome with secure hardware) and Widevine L3 (software-backed, for older devices without a Trusted Execution Environment), FairPlay Streaming for Safari on macOS and iOS, and PlayReady for Microsoft Edge and Windows-native applications.

DRM integration works through a multi-DRM license server provider -- Axinom, EZDRM, or BuyDRM -- that handles encryption key management, key rotation, and license issuance at scale without requiring you to operate key infrastructure. Content is encrypted at transcode time using Common Encryption (CENC) for DASH or HLS sample encryption for HLS, so the same encrypted content file can be served to all three DRM systems.

Token-based access control sits between the player and the license server. Before issuing a DRM license, the license server validates a signed JWT that encodes the user's subscription status, the content ID, the allowed playback resolution, and the license expiry time. The token is generated by your backend on playback request and cannot be reused after it expires. Geographic restrictions are enforced at both the CDN level (blocking requests from disallowed IP ranges) and at the license level (the token includes allowed territory codes) so territorial rights hold even if CDN restrictions are bypassed.

Offline download uses the DRM system's offline license mechanism: Widevine offline on Android and FairPlay offline on iOS. License duration and renewal requirements are configurable per content tier to match your distribution window rules.

Content management and publishing

CMS for video metadata -- title, description, cast, genre, tags, and SEO fields including schema.org VideoObject properties for search visibility. Episode and series management with season structure: series contain seasons, seasons contain episodes, and episode ordering and numbering is maintained across edits without manual re-sequencing. Scheduled publishing with go-live and expiry timestamps per content item and per territory so regional availability is managed from one record rather than per-territory duplicates.

Editorial workflow with draft, review, and published states keeps the content operations team in control of what goes live and when. Bulk import handles large catalogue migrations from CSV or existing CMS exports, with a validation pass before import so records with missing required fields are flagged before they enter the system rather than creating broken entries.

Recommendation engine integration with a collaborative filtering model (ALS -- Alternating Least Squares) allows the platform to surface content based on viewing history and behaviour patterns across the user base. The recommendation service reads from the unified viewing event log and updates its model on a scheduled basis, returning ranked content lists for the home screen and end-of-video recommendation cards. Search and filtering across the catalogue for the content operations team is powered by an indexed search backend so large catalogues are navigable without full-table scans. The publishing interface that lets your content team manage a catalogue of any size without needing engineering support for each update.

Frequently asked questions

White-label streaming platforms give you a branded front end over someone else's infrastructure and backend. You are still subject to their pricing terms, feature roadmap, and data policies. A custom platform gives you ownership of the full stack -- the infrastructure scales to your requirements, the feature set is built for your content model, and your subscriber data is in your systems, not in a third party's database.

The practical differences are significant. White-label platforms typically charge per-stream or per-GB fees that grow with your audience -- the per-stream cost that seems reasonable at 1,000 concurrent viewers becomes a structural cost problem at 50,000. They impose their feature roadmap on your product: if you need SSAI ad insertion, a specific DRM configuration, or a custom subscription model, you wait for the platform to build it. And because the subscriber data lives in their system, your ability to run retention analytics, build recommendation models, or move to a different provider is limited.

Custom is the right choice when your content model (AVOD, SVOD, TVOD, or a hybrid), your monetisation structure, or your viewing experience requirements don't fit what white-label platforms offer -- or when the long-term per-stream cost of a white-label platform exceeds what building and operating your own infrastructure would cost. The crossover point depends on your audience size and content volume, and we can model both options during scoping.

Live streaming infrastructure is sized for peak concurrency, not average load. The architecture uses auto-scaling transcoding capacity for live ingest via AWS IVS or Wowza, CDN delivery via Cloudflare Stream or CloudFront to serve the majority of viewer requests from edge cache rather than origin, and multi-region ingest points to distribute the transcoding workload across geographies.

CDN delivery is the key mechanism for handling large concurrent viewer counts. HLS segments are cached at CDN edge nodes globally, so when a peak of 100,000 concurrent viewers all request the same 6-second segment, the vast majority of those requests are served from the CDN cache rather than hitting your origin server. The origin only sees requests for segments that aren't cached yet, which is a small fraction of total viewer requests. This means the origin server load does not scale linearly with viewer count.

For events with predictable peak loads -- a sports final, a concert premiere, or a scheduled keynote -- we pre-warm CDN caches ahead of the event start, pre-scale the transcoding fleet to avoid cold-start latency at the moment viewers start arriving, and run load tests at projected concurrency before go-live. For live events where concurrency is hard to predict, auto-scaling groups for the packaging and origin tier handle demand growth within the limits of the cloud provider's capacity. We document the expected capacity ceiling and, if necessary, reserve additional cloud capacity ahead of the event.

We implement the three major DRM systems: Widevine for Chrome browsers and Android devices (with L1 hardware-backed security for 1080p and 4K content, and L3 software-backed for older devices), FairPlay Streaming for Safari on macOS and all iOS devices, and PlayReady for Microsoft Edge and Windows native applications. Multi-DRM is required for cross-platform content protection -- no single DRM system covers all device types.

We integrate with a multi-DRM license server provider (Axinom, EZDRM, or BuyDRM) that handles encryption key management, key rotation, and license issuance. Content is encrypted using Common Encryption (CENC) for DASH and HLS sample encryption for HLS, so a single encrypted file is served to all three DRM clients without multiple encoding passes.

The token-based access control layer generates a signed JWT per playback session that encodes the user's subscription entitlements, content ID, maximum allowed resolution, and token expiry time. The DRM license server validates the token before issuing a license, so a viewer who cancels their subscription loses access at their next playback attempt without any manual revocation step. Studio and rights-holder DRM compliance requirements -- including Widevine L1 requirements for ultra-HD content -- are documented during scoping so the implementation satisfies the specific content protection specifications your rights deals require.

A VOD platform with an FFmpeg or MediaConvert transcoding pipeline, HLS delivery via CloudFront or Cloudflare Stream, a branded web player with Widevine and FairPlay DRM, basic subscription management via Stripe, and a content CMS typically delivers in 14 to 16 weeks. The phasing is: infrastructure and ingest pipeline in weeks 1 to 4, player and DRM integration in weeks 5 to 8, subscription and payment flows in weeks 9 to 11, CMS and publishing workflow in weeks 12 to 13, and QA and load testing in weeks 14 to 16.

Adding live streaming via RTMP ingest and HLS output with AWS IVS or Wowza adds 3 to 4 weeks. Native iOS and Android apps with offline download support add 4 to 6 weeks. SSAI ad insertion integration adds 2 to 3 weeks. Smart TV apps (Roku, Apple TV, Fire TV) each add 3 to 5 weeks.

An OTT platform targeting all major device types -- web, iOS, Android, and the major smart TV platforms -- is typically a 20 to 28 week build. We scope the complete feature set before committing to a timeline so the estimate is specific to what you are building, with milestones attached to working deliverables rather than a range that adjusts after development starts.

What clients say

What our clients say

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Dr. J. Ayo Akinyele
Dr. J. Ayo Akinyele
USA
President, Co-Founder

I was pleased with RaftLabs team quality, consistency and execution.

01 / 02

Related services

  • Custom Software Development -- Custom media platforms, creator tools, content management systems, and streaming infrastructure
  • AI Agent Development -- AI-powered content moderation, personalised recommendation engines, and automated media processing
  • Business Process Automation -- Automate content publishing, creator payouts, subscription billing, and rights management workflows

Talk to us about your streaming platform project.

Tell us your content model, audience size, and what your current platform can't do. We'll scope the infrastructure and give you a fixed cost.