• KYC onboarding taking days of manual review and document chasing for straightforward applicants?

  • Reconciliation consuming a finance team's week every month when the matching logic could run overnight?

Fintech Automation

Automation for the structured, high-volume financial workflows that your operations team shouldn't be doing manually -- KYC onboarding, transaction processing, reconciliation, regulatory reporting, and fraud detection.

Built with the compliance architecture that financial services requires, not bolted on after.

  • KYC and AML onboarding automation with document verification and compliance checks

  • Transaction processing and reconciliation pipelines without manual matching

  • Regulatory reporting assembled automatically from your source systems

  • Fraud detection and anomaly scoring integrated into your transaction workflow

RaftLabs builds automation systems for fintech companies and financial services operators -- KYC and customer onboarding workflows, transaction processing pipelines, financial reconciliation, regulatory reporting, and AI-powered fraud detection. We've delivered fintech platforms used by leading financial services companies across Europe and Asia. Most fintech automation projects deliver in 8 to 14 weeks at a fixed cost, with full source code ownership.

Vodafone
Aldi
Nike
Microsoft
Heineken
Cisco
Calorgas
Energia Rewards
GE
Bank of America
T-Mobile
Valero
Techstars
East Ventures
Products shipped
100+
Fintech platforms built
15+
Countries served
24+
Cost delivery
Fixed

Manual financial workflows carry cost, risk, and compliance exposure simultaneously

A KYC process that takes 3 days manual review for a straightforward applicant is a cost problem and a customer experience problem. A reconciliation process that requires a team of analysts every month is a cost problem and an error risk. A regulatory reporting process done in spreadsheets is a compliance risk.

Fintech automation addresses all three by replacing the structured, rule-based portions of these workflows with software that runs faster, makes fewer errors, and produces a complete audit trail. The judgment calls, the complex cases, and the regulatory sign-offs still involve humans -- but focused on the decisions that require them.

What we automate

KYC and customer onboarding

Automated KYC and AML onboarding pipelines triggered from application submission. Document collection uses configurable document requirement logic per product type and jurisdiction: consumer current account, SME business account, and investment product each have different regulatory document requirements under your applicable AML framework. Identity document verification uses OCR extraction (AWS Textract or Google Document AI) to read passport, driving licence, and national ID data, followed by liveness check and document authenticity verification via Onfido, Jumio, or Veriff depending on the geographic market and acceptable false positive rate.

Sanctions screening checks applicant name and address data against OFAC SDN, UK HMT, EU Consolidated, and UN Security Council consolidated lists via Dow Jones Risk and Compliance, LexisNexis WorldCompliance, or direct list integration. PEP (Politically Exposed Person) screening and adverse media checks run automatically as part of the same workflow. Credit bureau queries use Experian, Equifax, or TransUnion APIs for consumer applications, and Dun and Bradstreet or Experian Business for SME onboarding.

Straight-through approval processes low-risk profiles that meet all automated check thresholds without human review -- typically 60--80% of consumer applications in a well-calibrated system. High-risk indicators, incomplete documentation, match results above a configured threshold, or applicants at score boundaries are routed to a manual review queue with all automated check results pre-populated. Approved applicants trigger automated account setup in the core banking or lending system via API, completing the onboarding without any further manual steps. The FDX (Financial Data Exchange) API standard is used where open banking data enrichment is part of the onboarding affordability or identity verification flow.

Transaction processing

Automated transaction processing pipelines that handle the full payment lifecycle from initiation to settlement. For ACH transactions, payment files are generated in NACHA ACH file format with correct Standard Entry Class (SEC) codes -- CCD for corporate credit/debit, PPD for consumer payments, CTX for corporate with addenda -- and submitted to the ODFI (Originating Depository Financial Institution) on the defined processing schedule. Return handling processes NACHA return codes (R01 through R85) automatically: R01 insufficient funds triggers the configurable retry schedule; R08 payment stopped triggers immediate escalation; R29 corporate customer not authorized triggers AML review. Effective settlement date calculations account for banking day calendars and Federal Reserve ACH processing windows.

For SWIFT payments, MT101 and MT103 message formats handle cross-border payment instructions, while MT940 and MT942 messages handle incoming statement and interim reporting for reconciliation. The transition to ISO 20022 MX message formats (pacs.008, pacs.002, camt.053) is handled in systems operating on or targeting the SWIFT network post-2025 migration. Bulk payment processing from file input (CSV, XML, SWIFT) or API validates each record against configurable rules -- account number format, IBAN checksum, payment limit thresholds -- enriches records with BIC lookup and routing information, and routes payments to the correct processing channel. Exception handling for failed, returned, or queried transactions routes to a resolution queue with the failure code, suggested remediation, and affected payment details. Integration with Plaid, Finicity, or MX for open banking account verification and micro-deposit confirmation uses the FDX API standard for standardized financial data access.

Financial reconciliation

Automated reconciliation matching transactions across your general ledger, bank statement feeds, and payment processor settlement records. Bank statement data ingests via open banking APIs (Plaid, Finicity, or MX using FDX API standard for standardized financial data access), SWIFT MT940/MT942 electronic statements, or BAI2 file format for US bank statement feeds. Payment processor settlement data ingests via Stripe, Adyen, Braintree, or Worldpay APIs depending on your processor stack.

Three-way match reconciliation compares the internal ledger entry against the bank statement transaction and the payment processor settlement record, confirming that all three agree on amount, value date, and reference. Configurable matching rules handle the real-world complexity that makes reconciliation hard to do manually: timing differences where the bank posts on a different date than the internal booking, bulk settlement batches where the processor pays a net amount covering multiple individual transactions, partial payments against a multi-instalment receivable, and multi-currency transactions where the booked amount differs from the settlement amount due to FX rate application timing.

Unmatched items are categorized by exception type and presented with suggested resolution: likely duplicate entries, timing differences that will self-resolve at period end, or genuine breaks requiring investigation. Daily automated reconciliation runs complete overnight, generating a reconciliation status report with the matched count, unmatched count, and exception summary. Period-end reconciliation packs are generated automatically with all matched items documented, exceptions explained, and the reconciliation sign-off workflow for finance team approval. The reconciliation that previously consumed 2--5 days of finance team time per month runs overnight with human review focused on the exception list.

Regulatory reporting

Automated assembly of regulatory submissions from your transaction, customer, and risk system data. For UK-regulated firms, FCA Gabriel and RegData submissions -- COREP capital adequacy reports, FINREP financial reporting, FIN-A annual financial returns, and product sales data reports -- are assembled automatically from your source systems against the FCA reporting template specifications. For MAS-regulated firms in Singapore, automated assembly of MAS Form 5 and risk-based returns. For Irish-regulated firms, CBI regulatory returns including balance sheet data, exposures, and product-level reporting.

AML transaction monitoring reports pull flagged transactions from your monitoring system, enrich them with customer risk profile data, and format them for Suspicious Activity Report (SAR) or Suspicious Transaction Report (STR) submission in the format required by your jurisdiction's Financial Intelligence Unit -- FinCEN for US, NCA for UK, FIU-IND for India. Annual AML program reports aggregate the transaction monitoring trigger rates, SAR filing counts, and training completion data required by your AML policy.

Data extraction from source systems uses documented API connections to your core banking platform, transaction ledger, and CRM. Transformation logic maps internal data fields to the regulatory template's required format, applying the calculation methodologies specified in the regulatory guidance. Validation runs against the template's business rules before submission to catch calculation errors and missing data. Submission tracking and deadline management maintains a regulatory calendar with status tracking per return. SOC 2 Type II controls for data integrity and access management are applied to the reporting pipeline to satisfy audit requirements that regulatory data was produced from authoritative sources without unauthorized modification.

Fraud detection and scoring

AI-powered fraud scoring integrated into your transaction processing and onboarding workflows. Fraud detection models are trained on your historical fraud patterns -- not generic industry models that do not reflect your customer base and transaction profile. Feature engineering extracts behavioral signals from the transaction stream: velocity metrics (number of transactions per hour per account, daily spend velocity against the account's historical baseline), device fingerprinting signals, geographic anomaly indicators (transaction location inconsistent with the account's recent history), and network graph features (shared device IDs or phone numbers across multiple accounts are a strong application fraud signal).

Real-time scoring runs on each transaction at the point of authorization using a low-latency inference endpoint (sub-100ms p99 latency target for payment authorization flows). Batch scoring runs overnight on account-level behavioral patterns for account takeover detection and mule account identification. Anomaly detection uses isolation forest and autoencoder models for unsupervised detection of patterns that deviate from the account's established behavior without requiring labeled fraud examples -- particularly useful for detecting novel fraud patterns before labeled examples accumulate. Risk scores are delivered alongside the transaction data to your operations and fraud team dashboard; automated blocking applies for scores above a high-confidence threshold; human review queues handle borderline cases with the model's feature contribution explanation surfaced alongside the transaction context. PCI DSS SAQ-A controls for card tokenization ensure cardholder data is never stored in plain text in the fraud detection pipeline -- only tokenized references that cannot be reverse-engineered to card numbers if the fraud scoring database were compromised.

Lending and credit workflow automation

Automated credit decisioning pipelines for consumer and SME lending -- from application submission to approved disbursement without manual processing for standard cases. Application data validation checks completeness, format consistency, and cross-field logic before any downstream credit queries are triggered. Credit bureau queries use Experian, Equifax, or TransUnion APIs for consumer applications; credit score, tradeline data, payment history, and public records are ingested and mapped to the scorecard variables. Open banking account data via Plaid, Finicity, or MX (FDX API standard) supplements bureau data for thin-file applicants and provides real-time income verification from account transaction history -- AWS Textract OCR handles bank statement PDF uploads for applicants who cannot provide open banking consent.

Affordability assessment applies your underwriting criteria: debt-to-income ratio against the validated income figure, existing credit obligations from the bureau tradelines, and stress-tested repayment capacity at the offered rate and term. The decision engine applies your scorecard and policy rules to produce an approved, declined, or refer outcome. Approved applications trigger automated disbursement initiation via ACH (NACHA formatted file) or wire transfer. Declined applications generate compliant adverse action notices with the required FCRA reason codes.

Collections workflow automation triggers based on payment status from the servicing system: first missed payment triggers a reminder sequence via SMS and email; second missed payment triggers a cure letter and collections agent assignment; third missed payment triggers the escalation workflow. All collections communications are compliant with FDCPA requirements -- timing restrictions, required disclosures, and opt-out handling are built into the workflow. The result is a lending operations layer that processes standard applications end-to-end without manual handling, scales application volume without proportional headcount growth, and routes the exception cases that genuinely need human credit judgment.

Frequently asked questions

We build automation systems for fintech companies and financial services operators under FCA (UK), CBI (Ireland), MAS (Singapore), ASIC (Australia), and EU regulatory frameworks including DORA (Digital Operational Resilience Act), PSD2, and GDPR. Compliance requirements shape the architecture from the first design session: data residency requirements under GDPR and local data localization rules determine which cloud regions and services are permissible; audit trail requirements (FCA's SYSC records management rules, MAS Notice MAS TRM) define the log format, retention period, and immutability requirements; operational resilience requirements under FCA PS21/3 and DORA define the recovery time and recovery point objectives for the automation system.

SOC 2 Type II controls for security, availability, and confidentiality apply where the automation system processes customer financial data and you need to evidence controls to enterprise clients or regulated partners. PCI DSS SAQ-A controls apply for any automation touching cardholder data -- even tokenized references require scoped controls. We are not a compliance consultant and we do not provide regulatory advice. What we do is build automation systems to the architectural specifications that your compliance team defines, and work alongside your compliance and legal team to ensure the automation design can be evidenced to your regulator. The compliance documentation package -- data flow diagrams, access control matrix, audit log specification, and retention policy documentation -- is part of every project deliverable.

KYC automation handles the structured, rule-based checks that apply to every applicant: identity document OCR and authenticity verification, liveness check, sanctions screening against OFAC/HMT/EU/UN lists, PEP and adverse media screening, and credit bureau queries. These checks run automatically for every applicant regardless of risk profile. Edge cases are identified by rule: unusual or non-standard document formats that the OCR cannot process with sufficient confidence; sanctions match results above the configured fuzzy-match threshold that require human disambiguation (common names like Mohammed Al-Hassan generate false positive matches against OFAC that need review); high-risk country of birth or residence under your AML risk appetite policy; complex corporate ownership structures requiring UBO (Ultimate Beneficial Owner) trace; or applicants whose risk score lands at the boundary between the automated approval and decline thresholds.

Edge cases are routed to a manual review queue with all automated check results already assembled: the identity verification confidence score, the sanctions screening result with the specific list entry that triggered the match, the PEP status determination, and the credit bureau summary. Reviewers see the case with all supporting data pre-populated; they provide the judgment call and record the decision reason. The automated check results and the manual review decision are stored together in the audit record. Most KYC automation programs achieve 60--80% straight-through processing for consumer applications in mature configurations; complex SME onboarding with UBO trace typically runs at 30--50% straight-through, with the complex corporate structure cases handled via a guided workflow that still automates the data gathering and sanctions checks while routing the ownership determination to a senior compliance reviewer.

Yes. Most fintech automation projects involve integrating with an existing system of record -- a core banking platform, payment processor, CRM, or risk system -- rather than replacing it. The integration approach depends on what the existing system exposes: modern cloud-native core banking platforms like Thought Machine (Vault) and Mambu expose comprehensive REST APIs that cover account management, transaction posting, and product configuration; Temenos Transact (T24) and Finacle expose APIs of varying quality depending on the version and module configuration, and in some cases require direct database access or message queue integration for workflows the API does not cover. Payment processors including Stripe, Adyen, and Braintree expose well-documented REST APIs and webhook event streams for transaction events. Modulr and Banking Circle expose APIs for UK Faster Payments, BACS, and SEPA payment initiation and account management.

For custom-built core systems, the integration scope depends entirely on what your engineering team has already exposed via API or message queue. We scope the integration during discovery by reviewing the available API documentation, testing against a sandbox or staging environment, and identifying the data flows the automation requires in each direction. Where APIs have gaps -- data that exists in the core but is not exposed via API -- we evaluate whether the gap can be closed by adding API endpoints, reading from a read replica database, or consuming event streams from your existing message bus (Kafka, RabbitMQ, or AWS SQS depending on your architecture). We document the integration architecture and data mapping as part of the project so your team has a complete technical specification for any future maintenance or extension work.

A focused fintech automation system covering one workflow -- KYC onboarding automation for a consumer lender with identity verification, sanctions screening, credit bureau queries, and straight-through approval with exception routing -- including integration with 3--4 external data sources (identity verification provider, sanctions screening service, credit bureau, and your core banking system) typically runs $25,000--$60,000 and delivers in 8--12 weeks.

Multi-workflow automation platforms covering onboarding, transaction processing, reconciliation, and regulatory reporting run $60,000--$150,000. The cost variables are workflow complexity (a consumer lending decisioning pipeline is more complex than an appointment reminder workflow), integration count and quality (Plaid and Stripe integrations are straightforward; Temenos or legacy core banking integrations require more discovery and testing time), regulatory requirements (SOC 2 Type II control implementation, PCI DSS SAQ-A scoping, and GDPR/data residency architecture add to the compliance work), and the fraud detection component if it requires custom model training on your historical data rather than configuration of a commercial fraud scoring service.

Fraud detection using commercial scoring services (Sardine, Sift, or Stripe Radar) integrated into your transaction workflow runs $15,000--$30,000 for the integration and workflow automation. Custom ML fraud models trained on your historical transaction data run $30,000--$70,000 for the initial model build, training data pipeline, and inference infrastructure. We scope every project before pricing it, because the integration approach is the largest cost variable and cannot be estimated accurately without reviewing your existing systems.

What clients say

What our clients say

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Charles E.
Charles E.
USA
Entrepreneur at Aggie Technologies

All of the sprints were completed on schedule and on budget. We highly recommend RaftLabs!

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Related services

  • Custom Software Development -- Custom fintech platforms, payment processing tools, and compliance systems built to your regulatory requirements
  • Business Process Automation -- Automate KYC workflows, transaction monitoring, compliance reporting, and customer onboarding
  • AI Agent Development -- AI agents for fraud detection, credit scoring, and financial document processing

Talk to us about your fintech automation project.

Tell us the workflow, your current systems, and the compliance requirements. We'll tell you how we'd automate it and what it costs.