• AMI data arriving in volume you can't process fast enough to act on -- outages identified by customer calls before the NOC sees them?

  • Grid planning still based on peak-year historical data because there's no platform to analyse the interval data the smart meters are already sending?

Smart Grid Analytics Software Development

AMI deployments generate millions of interval reads and events every day. The value is in processing that data fast enough to act on it -- outage extent mapped before customers call, voltage issues flagged before equipment fails, planning studies built from actual interval data rather than peak-year estimates.

We build custom smart grid analytics platforms for utilities and grid operators. From AMI data ingestion to feeder reliability dashboards, we turn meter data into grid intelligence.

  • AMI and smart meter data ingestion and processing at scale

  • Outage detection and localisation from meter event data

  • Grid performance dashboards for operations and planning

  • Voltage and power quality analytics

Smart grid analytics software processes high-volume interval and event data from AMI deployments to give utilities and grid operators actionable information -- outage detection from last-gasp events, voltage quality analysis by feeder, load forecasting for planning, and reliability metrics calculated automatically. RaftLabs builds custom smart grid analytics platforms that handle AMI data at scale and integrate with your existing SCADA and OMS systems. Most projects deliver in 12-16 weeks at a fixed cost with full source code ownership.

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Aldi
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Microsoft
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Calorgas
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GE
Bank of America
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Valero
Techstars
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Products shipped
100+
Industries served
24+
Cost delivery
Fixed
Week delivery cycles
12-14

AMI data without analytics is just storage cost

A smart meter rollout generates value only when the data it produces is processed fast enough to inform decisions. Last-gasp events are useless if they arrive in the analytics platform after the crew is already on site. Interval data from 500,000 meters has no planning value if it takes two weeks for the data team to run a study from it.

Smart grid analytics infrastructure needs to be designed for the volume and latency requirements of AMI data from the start. Time-series storage, event stream processing, and query optimisation for interval data are different engineering problems from general-purpose analytics. Getting the data model right means the difference between queries that return in seconds and studies that take days to run.

We build analytics platforms that are scoped to your AMI vendor, your grid topology, and your operational workflows -- not generic energy analytics tools that require configuration to fit your environment.

What we build

AMI data pipeline

High-volume meter data ingestion from your AMI head-end system via REST API, SFTP batch delivery, or direct database connection depending on your vendor's export capability. AMI endpoints using DLMS/COSEM (Device Language Message Specification / Companion Specification for Energy Metering) deliver interval and event data in structured object models -- the pipeline parses these into a normalised schema on ingest. Data validation flags missing reads, duplicate sequence numbers, and implausible values before they enter the time-series store. Gap-filling applies configurable interpolation rules for planned outages and communication failures so downstream aggregations remain consistent.

Time-series storage is selected to match query patterns and scale requirements: TimescaleDB for structured relational queries with time partitioning, Apache Parquet on object storage for long-retention analytical workloads, or InfluxDB where write throughput is the primary constraint. The IEC 61968 CIM (Common Information Model) standard governs the data model for meter and network topology objects, enabling integration with other CIM-compliant utility systems. IEC 61970 extensions cover the energy management system (EMS) data model for generation and transmission assets. Schema designed to handle interval data from millions of endpoints without query performance degrading as volume grows over the deployment lifetime.

Outage detection and localisation

Last-gasp event processing detects meter power-loss events and maps outage extent in near real time -- typically within 60 to 90 seconds of the fault, well before customer calls arrive at the contact centre. AMI endpoints transmit a last-gasp message over the mesh network on loss of supply; the pipeline ingests these events, cross-references the network topology from the IEC 61968/61970 CIM model, and constructs an outage boundary from which meters have reported power loss and which have not, isolating the faulted segment to the transformer or feeder section level.

SCADA/EMS integration via IEC 60870-5-101 (serial) or IEC 60870-5-104 (TCP/IP) brings substation breaker and recloser status into the outage picture, and DNP3 connections to distribution automation equipment allow the platform to correlate AMI event data with protective relay operations. Outage boundary estimation identifies the probable fault location on the network single-line diagram. Estimated restoration time is calculated from crew availability, travel time, and historical repair duration for the fault type. Integration with the OMS or field crew dispatch system pushes confirmed outages and crew assignments into the existing operational workflow. NOC dashboards show confirmed outages, estimated customers affected, and restoration status without waiting for calls to define scope.

Voltage and power quality monitoring

Voltage deviation detection at meter level uses interval voltage readings reported by AMI endpoints -- typically at 15-minute or 30-minute intervals, with some meters reporting at 1-minute resolution for power quality applications. Sustained over-voltage and under-voltage events are flagged by feeder and transformer, with configurable thresholds aligned to ANSI C84.1 service voltage ranges (Range A: 114V to 126V at 120V nominal) or your regulatory standard.

PMU (Phasor Measurement Unit) synchrophasor data, sampled at 30 to 60 frames per second with GPS time-stamp accuracy of 1 microsecond, gives transmission-level operators continuous voltage angle and frequency measurements for dynamic stability monitoring. Voltage stability indices -- P-V curve proximity indicators and voltage sensitivity factors -- are calculated from real-time PMU streams to identify operating points approaching voltage collapse margins. Power factor analysis and harmonic distortion flagging are applied where AMI endpoints or power quality monitors report power quality data. Voltage profile visualisation across a feeder displays the voltage gradient from substation to end of line, identifying regulators, capacitor banks, or DER injection points contributing to voltage profile deviations. This is the layer that catches voltage regulation issues before they cause equipment damage or customer complaints to the regulator.

Load forecasting and grid planning

Interval data aggregation by feeder, substation, and zone structures the data for planning studies that previously required the data team days of manual preparation. Coincident peak analysis uses actual AMI interval data rather than assumed diversity factors, producing demand estimates that reflect real customer behaviour rather than textbook load shapes.

Short-term load forecasting models -- LSTM (Long Short-Term Memory) neural networks for pattern-based day-ahead forecasts, and Prophet for trend-seasonal decomposition applied to feeder-level demand -- produce 24-hour and 7-day load forecasts with confidence intervals that planning engineers can act on. Demand response programmes using the OpenADR 2.0b protocol for automated device control and event dispatch are supported with pre- and post-event measurement and verification reporting that quantifies actual demand reduction against baseline. DER impact modelling for solar and battery installations uses measured net consumption profiles from AMI data to assess the capacity displacement on affected feeders and transformers. Transmission congestion management analytics identify binding constraints by correlating hourly load flows with LMP (Locational Marginal Price) signals from your energy market, supporting congestion cost attribution and capacity planning prioritisation. Load growth trend analysis at the feeder level identifies capacity constraints before they emerge so capital works planning is driven by data, not peak-year extrapolation.

Distribution analytics dashboard

Feeder loading dashboards show real-time and historical load against thermal rating for each feeder and transformer in the network, with utilisation flagged at configurable thresholds (typically 80%, 90%, and 100% of nameplate capacity) to give asset managers early warning of approaching constraints.

Reliability metrics calculated automatically from outage event data include SAIDI (System Average Interruption Duration Index), SAIFI (System Average Interruption Frequency Index), and CAIDI (Customer Average Interruption Duration Index) -- calculated at feeder, zone, substation, and network area level for any selected time period and formatted for both internal review and regulatory reporting obligations. Where AMI last-gasp data is the primary outage detection source, the platform also calculates time-to-awareness (the interval from fault occurrence to NOC notification), a metric that demonstrates the operational value of AMI investment. NERC CIP (Critical Infrastructure Protection) cybersecurity compliance requirements affect how grid data is handled, transmitted, and accessed; the platform's access control, audit logging, and data classification layers are designed to meet CIP-007 and CIP-011 requirements for low and medium-impact systems. Trend views for reliability performance over rolling 12-month periods support regulatory submissions and capital works justification. Operational dashboards for the NOC and planning dashboards for network engineers are built from the same underlying data, filtered and visualised for each audience's decision-making context.

Non-technical loss detection

Consumption pattern analysis identifies anomalies consistent with meter tampering, illegal connections, or metering errors by comparing individual meter profiles against expected consumption patterns derived from similar customers, weather-adjusted baselines, and historical profiles for the same account. Sudden consumption drops, zero-read sequences outside planned outages, and consumption patterns inconsistent with the tariff class or load category are all flagged for investigation review.

Energy balance calculations compare distributed generation and import at the transformer level against the aggregate of downstream meter reads, calculating the technical-loss-adjusted balance for each transformer service area. Residual losses exceeding your technical loss expectation by a configurable threshold are surfaced as probable NTL incidents with a confidence score, the contributing transformer zone, and the candidate meter list ranked by anomaly severity. Loss attribution by network segment focuses investigation resource on the highest-loss areas first. Meter health flags from read quality indicators -- missing reads percentage, communication failure rates, and CRC error rates from DLMS/COSEM communication logs -- identify meters due for physical inspection independent of consumption anomalies. The islanding detection module identifies distributed generation operating in island mode during grid outages, which creates both safety risks and metering errors in net-metering configurations. This is the analysis layer that turns AMI data into an NTL detection tool without requiring manual inspection of thousands of individual meter records.

Frequently asked questions

Smart grid analytics is the software layer that processes data from AMI deployments, SCADA systems, PMU installations, and grid sensors to give utilities operational and planning intelligence. It handles the data volume and latency requirements that make AMI data difficult to use in general-purpose analytics tools -- millions of interval reads per day, event streams from last-gasp and power quality endpoints, and synchrophasor streams from PMUs running at 30 to 60 samples per second. The IEC 61968 and IEC 61970 CIM (Common Information Model) standards define the canonical data model for utility network objects, allowing smart grid analytics platforms to exchange data with OMS, EMS, and other CIM-compliant enterprise systems without bespoke integration work for every connection.

The output of a well-built smart grid analytics platform is operational dashboards for the NOC (outage detection, feeder loading, voltage exceptions), planning data for network engineers (load forecasting, capacity utilisation, DER impact studies), and reliability reporting for regulators -- SAIDI, SAIFI, CAIDI formatted to your regulatory submission requirements. All of this comes from data the network is already generating, processed fast enough to inform decisions rather than archived for retrospective analysis.

We integrate with AMI head-end systems from Itron (OpenWay Riva, Riva C&I), Landis+Gyr (Gridstream), Honeywell Elster (EnergyAxis), Aclara (STAR), and Sensus (FlexNet) via their published APIs or data export formats. Meter data is delivered via REST API with OAuth 2.0 authentication, SFTP batch file drops, or direct database connector depending on what the vendor supports and what your security policy permits.

For SCADA and EMS integration, we support IEC 60870-5-101 (serial link) and IEC 60870-5-104 (TCP/IP network) for distribution SCADA connections, and DNP3 (Distributed Network Protocol 3) for connections to RTUs and IEDs at distribution substations and field sites. OPC-UA (Unified Architecture) connections bring process data from substation automation systems and data historians such as OSIsoft PI into the analytics platform. For PMU data, we ingest IEEE C37.118.2 synchrophasor streams via phasor data concentrators (PDCs) running OpenPDC or SEL PDC software. Where direct protocol integration is not feasible, we work with SFTP file delivery or database replication from your existing data historian. The specific integration architecture is confirmed during scoping against your actual AMI vendor and SCADA environment.

AMI data at scale requires purpose-built time-series storage. A deployment of 500,000 meters reading every 15 minutes generates roughly 48 million interval records per day before adding event data from last-gasp, power quality, and tamper detection endpoints. General-purpose relational databases cannot sustain the write throughput or deliver the query performance this volume requires.

We select the storage layer to match your query patterns and retention requirements: TimescaleDB for structured time-series queries with relational joins on the network topology model, Apache Parquet files on S3 or Azure Blob Storage via Apache Spark for long-retention analytical workloads where query latency is measured in seconds rather than milliseconds, and InfluxDB or Apache Kafka for streaming ingest pipelines where continuous event processing at high write throughput is the primary requirement. The data pipeline is designed to handle burst ingest at meter read time (when all meters in a substation area report simultaneously) and continuous event streams from last-gasp and power quality endpoints. Query performance is maintained as data volume grows through time-based partitioning, network-topology-based sharding, and pre-aggregated rollup tables for the metrics the NOC and planning teams query most often. We size the storage architecture based on your meter count, read frequency, event volume, and data retention requirements before development starts.

The platform calculates SAIDI (System Average Interruption Duration Index), SAIFI (System Average Interruption Frequency Index), and CAIDI (Customer Average Interruption Duration Index) from outage event data sourced from AMI last-gasp events, SCADA breaker operations, and manual outage records. Metrics are calculated at feeder, zone, substation, and network area level for any selected time period, with major event exclusions applied automatically according to your regulatory definitions (IEEE 1366 major event day threshold calculation or equivalent state-defined criteria).

Where AMI last-gasp data is the primary outage detection source, the platform also calculates time-to-NOC-awareness -- the interval from the first last-gasp event timestamp to when the outage was acknowledged in the OMS. This metric quantifies the operational value of AMI-based outage detection versus customer-call-driven detection, and it is not typically tracked in standard OMS systems. Additional reliability analytics include MAIFI (Momentary Average Interruption Frequency Index) where AMI meter reconnect data can distinguish sustained from momentary interruptions, and ASAI (Average Service Availability Index) for system-level availability reporting. All metrics are formatted for internal management review and for regulatory reliability reporting submissions -- the platform generates the report structure required by your state or national regulator on demand rather than requiring manual compilation at reporting periods.

What clients say

What our clients say

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Nuala C.
Nuala C.
Ireland
Director, BrandFire

The RaftLabs team demonstrated exceptional collaboration and attention to detail throughout the development. The platform has now successfully launched.

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Talk to us about your smart grid analytics project.

Tell us your AMI vendor, meter count, and what data you're not getting value from yet. We'll design the platform and give you a fixed cost.