Coworking space software

Member accounts at individual, team, and company level with plan assignment, entitlement tracking, and billing configuration. Company accounts with a designated administrator who manages their team's seats, access, and spending. Plan management for hot-desk, dedicated desk, private office, and day-pass tiers with different booking allowances and amenity entitlements per plan. Onboarding workflow that provisions access, sends welcome information, and creates the booking account in one flow rather than five separate steps. Membership renewal, upgrade, and cancellation with automated billing adjustments and access changes triggered by the status change. Members get clarity on what their plan includes. Operators stop answering "what am I allowed to book?" every day.

Self-service booking for desks, private offices, meeting rooms, phone booths, and lockers with real-time availability. Member-facing booking interface on web and mobile. Entitlement enforcement so a hot-desk member books within their plan allowance without staff approval for each reservation. Meeting room booking with duration, attendee count, and equipment selection. Recurring booking for members who want the same desk every Tuesday and Thursday. Booking modifications and cancellations with configurable notice period rules. Admin view of all reservations across all spaces with the ability to manage bookings on behalf of members. Reception stops fielding availability calls. Members stop waiting.

Integration with physical access control systems, door lock controllers, smart lock platforms, and entry management systems so that a member's digital membership status controls their physical building access. Access provisioned automatically when a membership is activated and revoked when it expires or is cancelled. Time-based access rules for members with restricted-hours plans. Visitor management for guests of members with temporary access codes. Multi-door access profiles for members who need access to specific areas based on their plan. Access event log for security and usage reporting. No more former members wandering in with a code that should have been deactivated last month.

Monthly billing generated automatically from each member's plan, usage, and any additional charges: meeting room overages, day passes, printing credits, with no manual reconciliation. Per-member invoice generation with itemised billing breakdown. Payment collection via card on file with automatic retry on failed payments. Company account billing consolidated to a single invoice for the account administrator. Stripe or payment gateway integration with automated reminders for unpaid invoices. Revenue reporting by plan type, location, and time period. Month-end drops from three days of reconciliation to a review queue.

Member directory with opt-in profiles so members can find and connect with others in the space. Event management for community events, workshops, and networking sessions with member RSVP tracking. Amenity booking for shared resources beyond desks and rooms: lockers, storage units, parking spaces, equipment. Member announcements and community updates delivered via the member portal and email. Community engagement metrics for operators: event attendance, directory profile completion, amenity utilisation. Feedback collection tools for member satisfaction surveys linked to member records for follow-up. Community features that give members a reason to stay, not just a desk to sit at.

Real-time occupancy dashboard showing current desk utilisation, room bookings, and capacity across each zone and floor. Historical occupancy reporting by day, week, and month for understanding peak and quiet periods. Revenue per desk and per square metre reporting. Member retention and churn tracking with early warning indicators for accounts approaching cancellation. Multi-location management with a single admin view across all your spaces and per-location drill-down. Plan performance reporting showing which plans generate the most revenue and the most churn. Space decisions based on what the data shows, not on what you remember from last month.