Logistics Software Development

Shipment creation, carrier selection, booking, and documentation management -- BOL generation, shipping labels, customs documents, and carrier-specific required documentation. Rate shopping across your carrier network to surface the best rate for each shipment based on weight, dimensions, service level, and lane. Shipment status management from booking through delivery. The freight management system your operations team uses to manage daily shipment volume without manual carrier portal access.

TMS core features include load tendering to your preferred carrier network with automatic fallback to secondary carriers when the primary declines, carrier rate shopping that pulls live rates from FedEx Ship API, UPS Rating API, and DHL Express API in a single request and ranks them by cost and transit time, and freight audit that compares the carrier's invoice amount against the agreed tariff and flags discrepancies before payment is approved. BOL and shipping label generation follows carrier-specific format requirements so documents are accepted at pickup without rework. Customs documentation for international shipments -- commercial invoice, packing list, AES/ACE export filings -- is generated from shipment data with the commodity and HS code fields pre-populated from your product catalogue. For brokers managing FTL, load board connectivity and carrier onboarding workflows are included.

API integration with your carrier network -- parcel carriers (FedEx, UPS, USPS, DHL), LTL carriers, FTL brokers, and regional carriers -- for rate quotes, booking, label generation, and tracking event ingestion. EDI integration for carriers and trading partners using X12 or EDIFACT standards. Carrier API normalisation presenting a consistent interface to your application regardless of carrier-specific API differences. We build and maintain the carrier integrations so your team doesn't have to.

FedEx Ship API, UPS Rating API, and DHL Express XML API each have different request schemas, error response formats, and rate structure conventions. We build a normalisation layer that abstracts those differences so your application calls a single interface regardless of carrier. EDI integration covers the core X12 transaction sets used in North American logistics: EDI 204 (Motor Carrier Load Tender), EDI 210 (Freight Invoice), and EDI 214 (Shipment Status Message), with transmission over AS2, SFTP, or VAN connection depending on your trading partner's requirements. For last-mile optimisation, shipment routing can be passed to an OR-Tools VRP (Vehicle Routing Problem) solver that calculates optimal stop sequences based on delivery time windows, driver capacity, and geographic clustering -- producing routes that take 15-25% fewer miles than manual dispatch. ELD mandate compliance tracking (FMCSA Hours of Service) is built into driver assignment workflows so dispatchers see driver hours availability before assigning loads.

White-label customer portal where your clients can track their shipments, view historical shipment data, pull proof of delivery documents, and raise service queries. Real-time tracking with carrier event data aggregated across all carriers into a single timeline per shipment. Proactive notifications for key events -- picked up, in transit, out for delivery, delivered, exception. The visibility your customers expect without requiring manual status updates from your operations team.

Real-time shipment tracking is built on carrier event polling intervals or webhook ingestion (where the carrier supports it) normalised into a single event model per shipment. GTIN and GS1 barcode standards are used for scan event attribution so tracking events from multi-carrier journeys (handoff from FTL linehaul to parcel for last-mile) are stitched into a single coherent timeline rather than appearing as separate shipments. Proof of delivery documents including e-signature captured at delivery are stored against the shipment and accessible to customers without calling your operations team. Proactive SMS and email notifications are triggered at key status transitions with configurable thresholds per customer. The portal also supports self-service shipment booking for accounts where customers initiate their own shipments -- they enter weight, dimensions, and delivery address, and the portal presents rated options from your carrier network.

3PL warehouse management with inbound receiving, put-away, inventory tracking by location, pick and pack, and outbound shipping integrated with your carrier connections. Client-specific inventory management with separate visibility per client account. Inbound ASN management and receiving against purchase orders. Inventory adjustments, cycle counting, and reporting. The WMS layer that connects your warehouse operations to your customer portal and carrier network.

WMS features are built around the operational patterns that drive efficiency at scale. Slotting optimisation assigns SKUs to locations based on velocity (A/B/C classification), pick frequency, and physical constraints like weight and dimensions, reducing average pick travel distance. Wave planning groups pick tasks into optimised waves based on carrier cutoff times, order priority, and picker capacity -- preventing the situation where high-priority orders are buried under low-priority wave assignments. Directed putaway routes inbound items to their optimal location based on the slotting rules, with handheld scanner prompts confirming each step. For clients receiving inbound shipments with purchase orders, ASN matching validates received quantities against the expected PO before inventory is posted. Cycle counting schedules are maintained within the WMS -- A-class locations counted weekly, B-class monthly -- with variance reports flagging discrepancies for investigation before they compound into material shrinkage.

Automated matching of carrier invoices against booked rates -- identifying overcharges, billing errors, and accessorial charges not agreed in your rate card. Exception workflow for disputed charges with carrier communication tracking. Recovery reporting showing overbilling identified and recovered over time. Cost-per-shipment analysis by carrier, lane, and service type. The freight audit process that your finance team runs manually, automated.

Freight audit works by ingesting carrier invoices (via EDI 210 transaction set, CSV, or PDF extraction) and matching each line item against the rate card applied at time of booking. Common discrepancy types caught automatically include incorrect weight charges where the carrier's dimensional weight calculation differs from your quoted basis, accessorial charges for residential delivery or fuel surcharge at rates not in your negotiated tariff, and duplicate invoices for the same shipment. Each discrepancy is assigned to an exception queue where your operations team reviews and disputes with the carrier. Recovery tracking shows cumulative savings from disputed and recovered charges over any period -- this figure is typically what justifies the freight audit module to finance. For high-volume shippers, a 1-2% overbilling rate on carrier invoices is common; automated audit recovers most of it consistently.

Operations dashboards showing daily shipment volume, in-transit shipments, exception shipments requiring attention, and carrier performance by lane and service level. SLA compliance tracking against your committed delivery standards. On-time performance and transit time analysis by carrier and lane. Revenue and margin reporting for 3PL billing. The operational visibility your management team uses to run the operation and report to clients.

Key metrics tracked on the operations dashboard include on-time delivery rate by carrier and lane, exception rate (shipments with damage, loss, or missed delivery attempts), average transit time vs committed SLA by service level and origin-destination pair, and shipment volume trends by customer account and period. For 3PLs, client-specific reporting shows each client their own shipment data without cross-account visibility -- the reporting layer enforces account separation at the query level. Carrier performance scorecards are generated monthly and shared with carrier reps during business reviews. Customs clearance status tracking shows shipments pending ACE/AES filing, in customs hold, or cleared -- relevant for importers managing ocean and air freight. The dashboard data is exportable in Excel and PDF for operational reporting to customers who prefer document-format reporting alongside portal access.