AI Agents for Fintech

AI agents that act, not just answer

A chatbot tells a compliance analyst what documents are needed. An AI agent retrieves the applicant record, runs the sanctions check, scores the identity verification result, and routes the case to human review with a structured summary, all before the analyst opens their queue. We build fintech AI agents with defined scope, explicit escalation logic, and audit trails that satisfy regulatory requirements. Each agent handles one workflow well rather than many workflows poorly.

  • KYC/AML agents that screen applicants, flag exceptions, and route cases for human review

  • Underwriting data extraction agents that pull from bureaus, statements, and filings into a structured decision package

  • Fraud triage agents that rank alerts by risk signal and surface only the cases that need a compliance analyst

  • Customer support agents that resolve routine account queries end-to-end without queue dependency

Recent outcomes

Voice AI · Research

6× deeper insights

Text-based interviews converted to automated phone calls

AI Automation · Ops

20k+ txns day one

Manual invoice OCR across 40+ gas stations

Loyalty · Retail

1,062 users in 4 weeks

SuperValu & Centra loyalty platform with receipt validation

SaaS · Logistics

2,000+ shipments yr 1

Multi-carrier shipping hub for Indonesian eCommerce

4.9
on Clutch
See our work

The problem

Sound familiar?

  • Your compliance team drowning in KYC/AML manual review queues while onboarding slows to a crawl?

  • Loan underwriting stalled because data lives across bureau reports, bank statements, and tax filings that someone has to pull and reconcile by hand?

Short answer

RaftLabs builds autonomous AI agents for fintech workflows: KYC/AML screening, loan underwriting data extraction, fraud alert triage, customer support for routine account queries, reconciliation, and regulatory reporting. Unlike chatbots that only answer questions, these agents take actions end-to-end within defined guardrails, with audit trails that satisfy PSD2, FCA, and AML requirements. Most fintech AI agent projects deliver in 10-14 weeks at a fixed cost.

Key takeaways

  • Agents are built on LangGraph as stateful, multi-step workflows with mandatory human-in-the-loop checkpoints before any auto-decline or credit decision.
  • PSD2-compliant open banking data retrieval uses authorised AISP APIs (TrueLayer, Plaid), never screen scraping, with customer consent handled by the provider's own flow.
  • Every screening step, data source queried, and routing decision is logged for audit, satisfying AML/CFT record-keeping and FCA SYSC expectations.
  • A focused single-workflow agent (one or two integrations, defined escalation logic) runs $30,000-$65,000; a multi-agent system across KYC, fraud, and underwriting runs $65,000-$150,000.

Trusted by

Vodafone logo
Aldi logo
Nike logo
Microsoft logo
Heineken logo
Cisco logo
Calorgas logo
Energia Rewards logo

Fintech AI agent delivery, by the numbers

products shipped
100+
aware design
AML
cost delivery
Fixed
week delivery
10-14

AI agents that act, not just answer

We build fintech AI agents with defined scope, explicit escalation logic, and audit trails that satisfy regulatory requirements. Compliance and data security scope is confirmed during discovery because that is where most fintech projects encounter unexpected complexity.

Capabilities

What we build

  • 01
    KYC/AML screening agent

    Identity verification and sanctions screening run in parallel, with results consolidated into a structured risk summary and cases below the auto-pass threshold routed to compliance with full evidence attached.

    Built with
    LangGraph
  • 02
    Underwriting data extraction agent

    Open banking transaction history, filed accounts data, and bureau reports assemble into a single decision package matched to your credit model's input template, with a mandatory human checkpoint before any decision.

    Built with
    TrueLayer · Plaid
  • 03
    Fraud triage agent

    Alerts enrich with device fingerprint, counterparty reputation, and historical pattern data, scored against a configurable risk framework so analysts work highest-risk cases first.

  • 04
    Customer support agent

    Routine account queries resolve end-to-end with authentication enforced before any account data returns, and explicit escalation for disputes, closures, or fraud concerns.

  • 05
    Reconciliation agent

    Settlement files, ledger entries, and bank statements match automatically, with a structured breaks report delivered before the finance team starts their morning review.

  • 06
    Regulatory reporting agent

    Data extraction, transformation, and schema validation assemble draft reports (MiFID II, SARs, AML returns) for compliance officer review, never autonomous submission.

How we work

From scope to live agent

  1. Week 1
    01

    Workflow and compliance scoping

    We map your target workflow, regulatory context, and system integrations. You leave week 1 with a written scope document and a fixed-price quote.

  2. Weeks 2-4
    02

    State machine and escalation design

    Workflow state machine, human-in-the-loop checkpoints, and audit trail designed against your compliance requirements.

  3. Weeks 5-11
    03

    Build and integrate

    Agent logic, API integrations, and escalation UI built in parallel, tested against real case scenarios.

  4. Final 2-3 weeks
    04

    Launch and compliance review

    Compliance team reviews the audit trail and escalation logic before full production rollout.

Why us

Why fintechs choose RaftLabs

  • 01
    Senior engineers build what they scope

    The engineers who assess your compliance context also build the solution. No bait-and-switch, no offshore handoff after the contract is signed.

  • 02
    Fixed price before development starts

    We scope the work, calculate the cost, and lock it in writing before any development starts.

  • 03
    9 years and 100+ products shipped

    Clients include Vodafone, T-Mobile, Aldi, Nike, Cisco, and Lockheed Martin. Track record building regulated fintech platforms.

  • 04
    Human checkpoints, not full autonomy

    Credit decisions and regulatory submissions always stay with a qualified human reviewer.

  • 05
    Auditable by design

    Every screening step and routing decision is logged, satisfying AML/CFT record-keeping requirements.

Have a fintech AI agent project?

Tell us the workflow you want to automate, your core platform, and your regulatory context. We will scope what an agent can handle and give you a fixed cost.

AI Agents for Fintech, scoped in one call.

Tell us what's broken. Within one business day you get a straight take on cost, timeline, and the right first step. No deck, no pressure.

Stay on topic

More on fintech

Frequently asked questions

A chatbot answers questions. An AI agent retrieves data from the core banking API, runs the required checks, and delivers a structured response without a human touching the query. Agents operate as stateful, multi-step processes with explicit scope boundaries, a list of query types handled, a list escalated, and defined decision points requiring human approval.

Compliance requires data residency, encrypted handling, minimum-necessary access controls, and audit logs of every agent action. For PSD2-compliant open banking retrieval, the agent uses an authorised AISP API rather than screen scraping. For AML workflows, the agent applies your firm's defined risk thresholds consistently with a full audit trail of every decision.

Common integrations include core banking platforms (Mambu, Thought Machine, Temenos), payment processors (Stripe, Adyen, Worldpay), open banking providers (TrueLayer, Plaid), KYC/AML providers (ComplyAdvantage, Refinitiv), credit reference agencies, and loan origination and transaction monitoring systems. We confirm integration scope during discovery.

A focused agent covering one workflow, one or two integrations, and defined escalation logic typically runs $30,000 to $65,000, delivering in 10-14 weeks. A multi-agent system covering KYC screening, fraud triage, and underwriting data extraction typically runs $65,000 to $150,000.

Work with us

Tell us what you need. We'll tell you what it would take.

We scope AI Agents for Fintech in 30 minutes. You walk away with a clear cost, timeline, and approach. No commitment required.

  • Scope and cost agreed before work starts. No surprises. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Pay by milestone. You see progress before each invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
  • All conversations are NDA-protected.