Pharmacy Software Development

We build electronic prescribing and prescription intake systems that handle the full prescription lifecycle from digital receipt or patient request through pharmacist review, DUR checking, dispensing queue management, and dispensing confirmation. DEA EPCS workflows for Schedule II to V controlled substances include two-factor authentication, identity proofing, PDMP checks before dispensing, and a tamper-evident audit trail that satisfies DEA requirements. NCPDP SCRIPT integration handles electronic prescription messaging between prescribers and your pharmacy system. Drug utilization review runs at the point of entry: interactions, allergies, duplicate therapy, and dosage appropriateness checked against the patient's complete medication history. The outcome is pharmacists reviewing flagged cases instead of checking every prescription from scratch.

Patient-facing iOS and Android apps cover prescription uploads, refill requests, over-the-counter medication ordering, order status tracking, and delivery scheduling. Prescription upload with optical character recognition parses handwritten and printed prescriptions and routes them to your dispensing queue for pharmacist review. Insurance verification and prior authorization status surfaces in the patient's order view so they know their out-of-pocket cost before checkout. Refill reminders are personalized to each patient's actual pick-up history, not a fixed-day schedule. The outcome is an ordering channel patients use instead of calling.

Adherence platforms do more than send reminders. They track whether patients actually picked up their prescription at the forecast refill date and flag the gap when they didn't. Integration with your dispensing system means the adherence platform knows the precise fill history without patient self-reporting. Patients on chronic medications get a pharmacist follow-up call or message when their adherence pattern suggests they have stopped. Risk stratification scores patients by adherence risk using fill history, medication type, and payer data. High-risk patients get outreach before they miss a dose, not after. The outcome is measurable adherence, not sent reminders.

Inventory management covers perpetual inventory tracking, automatic reorder triggering, supplier purchase orders, receiving workflows, and expiry date management across multiple dispensing locations. Controlled substance inventory runs as a perpetual count: every dispense decrements the running total, and any divergence from the expected quantity triggers an alert to the pharmacist-in-charge. Dispensing queue management routes prescriptions to the right pharmacist or technician based on prescription type, workload, and urgency. Prior authorization status tracking keeps prescriptions with pending PA requests in a separate queue so they don't block the main dispensing flow. The outcome is inventory you trust without the daily count.

Temperature-sensitive medications need a tracking system that records temperature, not just location. We build cold-chain tracking that integrates with IoT-enabled packaging sensors, records temperature readings throughout the delivery journey, and alerts the delivery team and your pharmacy operations staff when a reading falls outside the acceptable range. Chain-of-custody logging records every handoff point with a timestamp, the responsible party, and the temperature reading at transfer. Patients receive a delivery confirmation with the chain-of-custody summary. The outcome is proof the medication was handled correctly, in the data.

Prior authorization workflows are a significant source of pharmacist time loss. We build automation that submits PA requests to payer portals, tracks status, and routes approved and denied responses back into the dispensing queue without pharmacist intervention for straightforward cases. Pharmacists handle exceptions and appeals rather than managing the entire PA process manually. Integration connects your pharmacy system to the surrounding ecosystem: EHR systems, payer portals, Surescripts, and state prescription drug monitoring programs. The outcome is pharmacists doing pharmacy work instead of paperwork.