Travel and Hospitality

Travel and Hospitality articles from RaftLabs, practical write-ups from engineers who built these things.

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Voice AI · Research

Text-based interviews converted to automated phone calls

6× deeper insights

AI Automation · Ops

Manual invoice OCR across 40+ gas stations

20k+ txns day one

Loyalty · Retail

SuperValu & Centra loyalty platform with receipt validation

1,062 users in 4 weeks

SaaS · Logistics

Multi-carrier shipping hub for Indonesian eCommerce

2,000+ shipments yr 1

4.9 / 5 on ClutchSee all work

Travel and Hospitality

Generative AI in Hospitality: Use Cases, Future Trends & Challenges

Generative AI in hospitality is already shifting how hotels handle guest communication, marketing, and operations. This guide covers practical use cases, the custom vs. platform decision, real ROI drivers, and what to build first.

Travel and Hospitality

AI in Travel and Hospitality: Complete 2026 Guide

Hotels investing in AI report revenue uplifts of 3-15% and sales ROI increases up to 20%. This guide covers how AI is deployed across the full guest journey, from dynamic pricing to predictive maintenance, with implementation roadmaps for properties of every size.