Custom Booking Engine Software for Hotels

• 01

  Direct bookings without the 15-25% commission
  Every OTA reservation costs you 15-25% in commission, often on guests who searched for your property by name. A branded booking engine on your own site and app takes that margin back, and puts pricing, promotions, and cancellation rules under your control instead of a marketplace's.
• 02

  Self-service check-in guests actually use
  For City Break Apartments in Ireland, we paired the booking engine with keyless entry and mobile self check-in. Self check-ins grew 7x after launch, reaching 72+ per week within 2 months, and the front desk stopped being a queue at 11pm.
• 03

  Guest data you own, not the OTA's
  When a guest books through an OTA, the OTA keeps the relationship. With your own booking engine, guest profiles, booking history, and preferences are yours to use for loyalty pricing, repeat-stay offers, and remarketing. City Break's new booking site reached 580+ active users within 2 months of rollout, every one of them a guest they can contact directly.

• 01

  Booking flow and checkout
  Guests search availability, select room type and rate, add extras, and pay in one flow. We build instant booking, request-to-book with approval, or quote-based flows depending on how your property prices and confirms reservations.
• 02

  Real-time availability sync
  Rates, availability, and reservations sync in real time with your PMS (RMS Cloud, Opera, or Cloudbeds) and with channel managers like SiteMinder. The PMS stays the single source of truth, so a direct booking never conflicts with an OTA reservation. If you want to keep your existing website, a single-system integration is a 2-4 week project, not a rebuild.
• 03

  Overbooking prevention
  The booking engine holds inventory the moment a guest starts checkout and decrements it in the PMS on confirmation, so two channels can never sell the same room. Failed or abandoned checkouts release the hold automatically.
• 04

  Payment capture
  Payments run through Stripe or Adyen, or your existing processor. For higher-value or longer-stay bookings, we build deposit-and-balance flows: a percentage captured at booking, the remainder charged automatically before arrival.
• 05

  Cancellation policy
  Cancellation and refund rules run as a configurable policy engine: free cancellation windows, non-refundable rates, and partial refunds by notice period, so your operations team can change the policy without a development request.

• 01

  Property management systems
  We're a listed RMS Cloud integration partner, working directly against RMS Cloud's published APIs rather than screen-scraping. We've also built production integrations with Opera and Cloudbeds, syncing rates, availability, and reservations in real time.
• 02

  Channel managers
  For properties running OTA channels alongside a direct booking engine, we integrate with channel managers like SiteMinder so rates and availability stay in sync across every channel from a single PMS record.
• 03

  Payments
  Stripe and Adyen are our standard payment integrations, covering card capture, deposits, refunds, and multi-currency processing for international guests.

1. Week 1
   01

   Discovery and PMS audit

   We map the booking flows, channel manager connections, and payment requirements. We audit your existing PMS and understand the integration complexity before any development starts. You leave week 1 with a written scope and a fixed-price quote.

2. Weeks 2-4
   02

   Design and architecture

   UX design for the guest booking journey: property selection, room configuration, date picker, payment, and confirmation. Technical architecture that handles rate availability, channel parity, and PMS sync in real time.

3. Weeks 5-10
   03

   Build and integrate

   Development in two-week sprints. PMS integration, payment gateway (Stripe, Adyen, or your existing processor), and booking management are built against the spec. Working software at a staging URL from sprint one.

4. Weeks 11-12
   04

   Launch and support

   Production deployment with load testing. Booking flow monitoring activated. 8 weeks of post-launch support included: rate sync issues, edge cases, and performance tuning as real bookings surface them.

• 01

  Senior engineers build what they scope

  The engineers who assess your problem also build the solution. No bait-and-switch, no offshore handoff after the contract is signed. The team you meet in week 1 ships in week 12.

• 02

  Fixed price before development starts

  We scope the work, calculate the cost, and lock it in writing before any development starts. A scope change is a change request: priced, agreed, or dropped. It never absorbs into the project and appears on the final invoice.

• 03

  Shipping production software since 2015

  Real engagements across SaaS, fintech, healthcare, and logistics, not every one published as a named case study. Track record across AI, SaaS, mobile, automation, and enterprise platforms across healthcare, fintech, logistics, and hospitality.

• 04

  Compliance built in from the start

  GDPR, PCI DSS, and data privacy requirements are scoped in week 1, not retrofitted before launch. We have shipped GDPR-compliant booking platforms for European markets and PCI-compliant payment integrations for US and UK hotel clients.

Go deeper