Business Process Management Software

BPM software built for your process set, not Appian's entire platform

Business process management software is the category Appian, Pega, and Nintex sell as enterprise suites, covering process modeling, workflow app building, and case management in one platform, licensed by seat. Most companies run a handful of processes through it and pay for hundreds of features they never touch. We build a scoped custom application for your actual case management and process modeling needs instead, replacing the suite license, not your existing manual workflows. That is a different job from general business process automation, which automates manual steps inside a process you already run.

  • Custom process modeling and case management app built for your specific workflows

  • Replaces Appian, Pega, or Nintex license fees with software you own outright

  • Built for the two or three processes you actually run, not a general-purpose suite

  • Fixed-cost delivery, scoped up front, with source code ownership

Recent outcomes

Voice AI · Research

6× deeper insights

Text-based interviews converted to automated phone calls

AI Automation · Ops

20k+ txns day one

Manual invoice OCR across 40+ gas stations

Loyalty · Retail

1,062 users in 4 weeks

SuperValu & Centra loyalty platform with receipt validation

SaaS · Logistics

2,000+ shipments yr 1

Multi-carrier shipping hub for Indonesian eCommerce

4.9
on Clutch
See our work

The problem

Sound familiar?

  • Paying for an Appian or Pega license that covers far more than the processes you actually run through it?

  • Your team building workarounds inside a platform that was never scoped for your case management needs?

Short answer

Business process management software, or BPM software, models a company's processes and manages cases such as approvals, claims, or onboarding inside one application. Companies running a defined set of internal processes buy it instead of building each process app from scratch, and Appian, Pega, and Nintex sell it as an enterprise suite licensed by seat. RaftLabs builds a scoped custom alternative: a process-modeling and case-management application built around the processes a company actually runs. A single-application build typically runs $30,000 to $70,000 over 14 to 18 weeks; a fuller build with multiple process apps and integrations runs $70,000 to $130,000 over 18 to 22 weeks, at a fixed cost.

Key takeaways

  • BPM software from Appian, Pega, or Nintex is licensed as a full enterprise suite, even when a company only runs a handful of processes through it.
  • A scoped custom application replaces the suite license with process modeling and case management built for exactly the workflows a company runs.
  • This is different from business process automation, which automates manual steps inside a process a company already runs, not the platform license itself.
  • A single-application build typically costs $30,000 to $70,000 and takes 14 to 18 weeks.
  • A fuller build with multiple process apps and integrations runs $70,000 to $130,000 over 18 to 22 weeks, at a fixed price.

Trusted by

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BPM software delivery, by the numbers

products shipped
100+
cost delivery
Fixed
week delivery cycles
14-22

Appian and Pega license more platform than most companies run

Enterprise BPM suites price by seat and by process app, covering an entire platform's worth of process modeling, case management, and workflow app building. Most companies use two or three of those processes. A scoped custom application replaces the suite with exactly the modeling and case-management capability your team needs, priced at the cost of the application, not the platform.

Capabilities

What we build

  • 01
    Process modeling and design tools

    A visual process designer scoped to the process types you actually run, not a generic drag-and-drop suite built for every industry at once.

  • 02
    Case management workflows

    Case intake, routing, approvals, and status tracking built around how your team actually handles a case from open to close.

  • 03
    Workflow app building

    Purpose-built applications for the specific processes you run, replacing the general-purpose app builder inside an enterprise suite.

  • 04
    Rules and approval logic

    Business rules and approval chains encoded directly into the application, so routing and escalation match how your organization actually decides.

  • 05
    Integration with existing systems

    Connections into your ERP, CRM, and databases, so the process app reads and writes to systems you already run instead of duplicating data.

  • 06
    Reporting and audit trail

    Every case and process instance logged with a full audit trail, so status and history are answerable at any point.

How we work

From process mapping to live software

  1. Weeks 1-3
    01

    Discovery and process mapping

    We map the processes you want to run through the application, the case types, approval chains, and integration points. You leave with a written scope and a fixed-price quote.

  2. Weeks 3-8
    02

    Data model and workflow design

    We design the case data model, process states, and approval logic, then design the integration layer for each connected system.

  3. Weeks 8-18
    03

    Build in two-week sprints

    You review working software at each sprint. Process modeling, case management, and integrations are built and tested incrementally.

  4. Final 3-4 weeks
    04

    Testing and rollout

    The application runs against real cases so your team can validate routing and approvals before it replaces your current process.

Why us

Why companies choose a custom build over Appian or Pega

  • 01
    Senior engineers build what they scope

    The engineers who map your processes also build the application. No offshore handoff after the contract is signed.

  • 02
    Fixed price before development starts

    We scope the work, calculate the cost, and lock it in writing before any development starts.

  • 03
    Founded 2015, 100+ products shipped

    A track record building process and case-management applications that fit how a company actually works, not how a platform vendor scoped it for every industry at once.

  • 04
    You own the source code, with no seat license

    No per-user license fees and no vendor lock-in after delivery. The codebase is yours.

Have a BPM software project?

Tell us which processes you're running through Appian, Pega, or a spreadsheet workaround today. We'll scope a fixed-cost custom build.

Scope your BPM software project

Related services

What clients say

What clients say about working with us

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Amer Abu Khajil
Amer Abu Khajil
Canada flagCanada
Founder, Peak Studios & Perceptional

I found RaftLabs to be the perfect partner for Perceptional, with their expertise in helping startup founders build MVPs, a free consultation, a prototype that matched my vision, and their unwavering support.

01 / 06

Business Process Management Software, scoped in one call.

Tell us what's broken. Within one business day you get a straight take on cost, timeline, and the right first step. No deck, no pressure.

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Frequently asked questions

Business process management software, or BPM software, lets a company model its processes and manage cases such as approvals, claims, or onboarding inside one application. Appian, Pega, and Nintex sell it as a licensed enterprise suite. We build a scoped custom alternative for companies that only need it for a defined set of processes.

Appian and Pega license fees cover an entire platform, and most companies use a fraction of it. A custom application built for your specific process modeling and case management needs fits the workflows you actually run, without paying for the unused features.

Established platforms like Appian and Pega are strong tools for large enterprises running many processes on one suite, with the governance and scale to justify the license. Custom software makes sense when a company needs one or two well-defined process applications, not the whole platform. We help assess the right fit during discovery.

A single-application build, covering one core process with case management, typically costs $30,000 to $70,000 and takes 14 to 18 weeks. A fuller build with multiple process apps and system integrations runs $70,000 to $130,000 over 18 to 22 weeks. We scope a fixed cost after discovery.

No. Business process automation replaces manual steps inside a process you already run, such as data entry or approval routing. BPM software is the platform layer itself, the process modeling and case management tooling that Appian, Pega, and Nintex sell as a licensed suite. We build both, scoped separately based on what you need.

Work with us

Tell us what you need. We'll tell you what it would take.

We scope Business Process Management Software in 30 minutes. You walk away with a clear cost, timeline, and approach. No commitment required.

  • Scope and cost agreed before work starts. No surprises. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Pay by milestone. You see progress before each invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
  • All conversations are NDA-protected.