PropTech Software Development Company

Custom software for property management companies, real estate platforms, property developers, and facility management companies who are running their portfolio from spreadsheets, email, and disconnected tools.

We build the operational system your portfolio actually needs: tenant portals that reduce inbound calls, maintenance request workflows that close tickets faster, and lease management that doesn't require a full-time admin to stay accurate.

  • Property management systems with tenant portals, maintenance workflows, and lease management built for your portfolio size

  • Real estate listing and marketplace platforms with lead capture, agent management, and transaction workflows

  • Smart building IoT integration for access control, energy management, and occupancy monitoring

  • AI property features including automated valuation, document extraction, and lead scoring

3+ years RetentionWeek 1 First milestoneFixed price Pricing

The problem

Sound familiar?

  • Managing maintenance requests across multiple properties via email and phone with no central tracking or accountability?

  • Running tenant communications across three different channels with no record of what was said or when?

  • Tracking lease expiry dates, rent collection, and arrears in spreadsheets that go out of date the moment someone edits them?

Short answer

RaftLabs builds custom PropTech software: property management systems with tenant portals, real estate marketplaces, smart building integrations, and AI property features. A property management system with a tenant portal launches as a validated v1 in 10 to 14 weeks, at a fixed cost agreed before development starts, then grows from there.

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To a validated v1 of your PMS, then iterate
10-14 wk
Property management system with tenant portal
$30-60k
Cost agreed before development starts
Fixed
Shipping production software
Since 2015

Property operations run on information. Most property software makes that information hard to get.

Running a portfolio is an information problem. Which unit has an open maintenance request? Which lease expires in 90 days? Who is 15 days overdue on rent? When did a contractor last attend a property, and what did they do?

Off-the-shelf property management software handles basic portfolios. When your portfolio has a specific structure (mixed-use properties, build-to-rent, commercial and residential combined, short-stay alongside long-term), the generic system requires so many workarounds that the data stops being reliable. Staff stop trusting it.

Problems we solve for PropTech businesses

  1. 01
    Problem

    Manual tenancy and lease management with no expiry alerts

    Solution

    Lease documents stored across email, shared drives, and physical folders with renewal dates in a spreadsheet create a compliance risk. When a renewal window is missed or a break clause date is overlooked, the financial impact can be significant. According to AppFolio's 2022 Property Management Hiring and Retention Report, 40% of property management staff time is spent on tasks they consider busy work, with 14 to 15 hours per week potentially automatable through technology. The cost is a lapsed certification, a missed renewal, or a dispute where you have no paper trail. We replace that risk with a centralized document system that sends automated alerts before critical dates arrive.

  2. 02
    Problem

    Fragmented property data spread across disconnected tools

    Solution

    When tenancy records sit in one system, maintenance history in another, and rent collection in a spreadsheet, nobody has the full picture. Staff spend hours reconciling data across tools instead of managing the portfolio. The cost is slow decisions and errors that compound over time. We build a single operational system where every record (property, tenancy, lease, job, payment) is in one place with a clear owner.

  3. 03
    Problem

    Maintenance request resolution handled by phone with no status visibility

    Solution

    When tenants call to ask about their maintenance request, it's a sign the system gives them no other option. Every call takes time your team could spend elsewhere. We build a self-service maintenance portal with real-time status tracking, contractor assignment, and job completion sign-off. Tenants stay informed without picking up the phone.

  4. 04
    Problem

    Investor reporting assembled by hand from four separate systems

    Solution

    Producing a monthly investor report that pulls occupancy, rent collection, maintenance costs, and capital works from four separate systems is a half-day job done by someone who should be managing the portfolio. The cost is wasted hours and reports that are already out of date by the time they land in an inbox. We build an automated reporting layer that pulls live data from each source and turns that manual task into a scheduled export.

What we build

  1. Property management systems

    End-to-end property management platforms covering unit and property data, tenancy records, lease management with renewals and expiry alerts, rent collection with arrears tracking, and document storage per property and tenancy. Multi-portfolio support for management companies handling portfolios on behalf of landlord clients. Landlord reporting portals with income statements, occupancy rates, and maintenance cost summaries. Built for the actual structure of your portfolio, not a generic residential template.

  2. Tenant portals

    Tenant-facing portals covering maintenance request submission with photo upload and category selection, request status tracking, rent payment and payment history, lease document access, and direct messaging to the property management team. Mobile app versions for tenants who prefer to manage their tenancy from their phone. Notification delivery via email and push for request updates, upcoming inspections, and payment confirmations. Tenants get self-service access to the actions they need most, which means fewer calls to your team.

  3. Maintenance request management

    Maintenance request workflows from tenant submission through contractor assignment to work completion and tenant sign-off. Contractor management with approved supplier list, trade category, and coverage area. Automatic routing of requests to available contractors by trade and location. Job scheduling with contractor calendar integration, tenant appointment confirmation, and access arrangement management. Cost tracking per job, per property, and per contractor. Compliance tracking for statutory inspection schedules, gas safety, electrical certification, and fire alarm testing.

  4. Real estate listing and marketplace platforms

    Property listing platforms for developers, agencies, and real estate marketplaces: listing management with full media upload, property attribute management, and availability status; lead capture with source tracking; agent or developer portal for managing their listing portfolio; buyer or tenant inquiry management; and property comparison features. Integration with major listing portals (Rightmove, Zoopla, Domain) for syndication. CRM integration for lead follow-up workflows. Built for operators who want to control their listing data and lead pipeline rather than relying entirely on third-party portals.

  5. Smart building IoT integration

    Integration platforms connecting building management systems, IoT sensors, and access control hardware to a unified property operations dashboard. Access control management, tenant and staff access credentials, visitor management, and audit logs. Energy management with meter data from smart meters and sub-meters, consumption reporting by floor and tenant, and alert thresholds for anomalous use. Occupancy monitoring using sensor data for space utilization reporting and HVAC optimization. For commercial property operators, developers, and facility management companies where energy cost and space efficiency are operational KPIs.

  6. AI property features

    AI features built into property operations: automated property valuation models using comparable transaction data and property attributes; document extraction for lease agreements, inspection reports, and compliance certificates, pulling key dates, terms, and obligations into structured records; lead scoring for sales and lettings pipelines based on inquiry behavior and qualification signals; predictive maintenance flagging based on inspection history and property age data; and natural language search for internal property and tenancy records. These features work on your existing property data and don't require a data migration first.

How we work with PropTech businesses

  1. 01

    Discovery: map your portfolio and operational workflows

    We spend one to two weeks understanding your portfolio structure, property types, tenancy arrangements, team roles, and the specific points where your current tools break down. We identify what data exists in your current systems and what needs to be captured from scratch.
  2. 02

    Scope and fixed-cost proposal

    We define the exact scope: which modules we build, which integrations are included, and the delivery milestones. You receive a fixed cost before development starts. There are no hourly rates, and scope additions are priced separately if they arise.
  3. 03

    Data model design

    Property software is data-dense. We design the data architecture: properties, units, tenancies, leases, maintenance jobs, compliance records, before building the interface. A well-designed data model means the reporting and automation you want later won't require rebuilding the foundation.
  4. 04

    Launch and portfolio onboarding

    We support the go-live with data migration from your current systems, user onboarding for your property management team, and a hypercare period for production support. You receive full source code and documentation at handover.

PropTech software by product

What clients say

What our clients say

Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.

Paula Castro
Paula Castro
Ireland flagIreland
Reservations Officer, City Break Apartments

Working with RaftLabs has been amazing. The team is super responsive and quick to address our needs. They built a booking platform that has been a game changer for our team and our guests.

Proof

Case studies

Frequently asked questions

We build software for residential lettings agencies managing landlord portfolios, build-to-rent operators managing their own stock, commercial property managers, mixed-use property developers, facility management companies running managed buildings, and real estate tech companies building PropTech products to sell to the market. The common factor is that the operation has outgrown spreadsheets and generic property management software, or has workflow requirements that off-the-shelf platforms can't support without significant workarounds. We scope each project based on your portfolio structure and operational requirements.

Yes. Most PropTech projects involve integration with existing systems rather than replacing everything at once. We integrate with accounting platforms (Xero, QuickBooks, Sage) for rent accounting, supplier payment processing, and landlord financial reporting. We've built custom tenant portals and maintenance systems on top of existing property management databases where the core data model works but the user-facing tools don't. We also integrate with major property listing portals via their APIs for syndication from a central listing management system. Integration scope is defined during discovery because it determines how complex the data mapping and ongoing sync requirements are.

Smart building projects start with an audit of what hardware and systems already exist in the building: access control, BMS, smart meters, HVAC controls, and sensor infrastructure. We then design the integration layer that pulls data from each system into a unified operations platform, normalizing data formats across manufacturers and protocols. For new buildings, we advise on hardware selection that works with open APIs rather than proprietary-only systems that lock you into one vendor. The typical output is a property operations dashboard where building managers can see access events, energy consumption, occupancy, and active alerts in one place rather than logging into separate manufacturer apps.

Based on projects we've delivered, three AI features carry the strongest operational impact. Document extraction from lease agreements and compliance certificates eliminates manual entry of key dates and obligations, which prevents the missed renewals and lapsed certifications that create liability. Lead scoring for lettings pipelines lets agents prioritize the inquiries most likely to convert rather than working the queue in order. Automated valuation support gives valuers a data-driven starting point rather than appraising from scratch. Predictive maintenance has value for commercial operators with high maintenance volumes. The signal-to-noise ratio improves as the dataset grows. We size the AI investment to the operational problem, not the technology.

Related services

Talk to us about your PropTech software project.

Tell us your portfolio structure, your current operational tools, and where the system breaks down. We'll tell you how we'd build the fix.

  • Scope and cost agreed before work starts. No surprises. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Pay by milestone. You see progress before each invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
  • All conversations are NDA-protected.

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