Logistics Software Development

Built around your carrier network, not the other way around

Off-the-shelf TMS platforms are built for the average logistics operation. If your carrier mix, rate structures, customer requirements, or operational workflows don't match what the vendor assumed, you end up with workarounds: manual data entry to bridge system gaps, reporting pulled from spreadsheets, and customer portals that don't match your brand or show the visibility your clients expect. Custom logistics software builds the platform around your specific operations: the carriers you work with, the rates you negotiate, the customer visibility requirements you need to meet.

  • Multi-carrier integration with rate shopping, booking, and tracking data aggregation

  • Customer portal with real-time shipment visibility and self-service capabilities

  • Carrier invoice reconciliation and freight audit automation

  • Warehouse and 3PL management with inbound, outbound, and inventory tracking

Recent outcomes

Voice AI · Research

6× deeper insights

Text-based interviews converted to automated phone calls

AI Automation · Ops

20k+ txns day one

Manual invoice OCR across 40+ gas stations

Loyalty · Retail

1,062 users in 4 weeks

SuperValu & Centra loyalty platform with receipt validation

SaaS · Logistics

2,000+ shipments yr 1

Multi-carrier shipping hub for Indonesian eCommerce

4.9
on Clutch
See our work

The problem

Sound familiar?

  • Off-the-shelf TMS not designed for your specific carrier mix, rate structures, or customer portal requirements?

  • Manual shipment tracking and status updates consuming operations team time that should be spent on exceptions?

Short answer

RaftLabs builds custom logistics software, including freight management platforms, carrier integration systems, multi-carrier shipment tracking, warehouse management systems, 3PL customer portals, and supply chain visibility dashboards, for logistics operators, 3PLs, freight brokers, and enterprise shippers. Custom logistics software is appropriate when off-the-shelf TMS or WMS platforms don't support your specific carrier mix, customer requirements, or operational workflows. Most logistics software projects deliver in 10-18 weeks at a fixed cost with full source code ownership.

Key takeaways

  • A carrier-API normalisation layer abstracts FedEx, UPS, and DHL's differing request schemas and rate conventions behind a single interface your application calls.
  • Freight audit matches carrier invoices against booked rates automatically, typically recovering most of the 1-2% overbilling rate common on high-volume shipper accounts.
  • EDI integration covers the core X12 transaction sets (204, 210, 214) used in North American logistics, with certification cycles typically running 30-60 days per trading partner.
  • A platform with 3-5 carrier integrations, rate shopping, and a tracking portal runs $40,000-$100,000; a full 3PL platform with EDI and WMS runs $100,000-$250,000.

Trusted by

Vodafone logo
Aldi logo
Nike logo
Microsoft logo
Heineken logo
Cisco logo
Calorgas logo
Energia Rewards logo

Logistics software delivery, by the numbers

carrier integration
Multi
shipment tracking
Real-time
products shipped since 2015
100+
cost delivery
Fixed

Built around your carrier network, not the other way around

Custom logistics software builds the platform around your specific operations: the carriers you work with, the rates you negotiate, and the customer visibility requirements you need to meet, rather than the workarounds an off-the-shelf TMS forces on you.

Capabilities

What we build

  • 01
    Freight management platform

    Shipment creation, rate shopping across your carrier network, BOL and customs documentation, and freight audit that catches discrepancies before payment.

  • 02
    Multi-carrier integration

    A normalisation layer abstracting carrier-specific API differences, plus EDI integration for the core X12 transaction sets in North American logistics.

    Built with
    FedEx · UPS · DHL
  • 03
    Customer portal and visibility

    White-label real-time tracking aggregated across carriers into a single timeline, proactive notifications, and self-service shipment booking.

  • 04
    Warehouse and 3PL management

    Client-specific inventory visibility, slotting optimisation, wave planning, and cycle counting integrated with your carrier connections.

  • 05
    Carrier invoice reconciliation

    Automated invoice-to-rate-card matching that flags overcharges and accessorial disputes, with recovery tracked over time.

  • 06
    Operations dashboards and reporting

    On-time delivery, exception rate, and transit-time analysis by carrier and lane, with client-separated reporting for 3PLs.

How we work

From scope to live logistics platform

  1. Week 1
    01

    Carrier and workflow scoping

    We map your carrier network, customer requirements, and the operational workflows your current system doesn't support. You leave week 1 with a written scope document and a fixed-price quote.

  2. Weeks 2-6
    02

    Rate engine and integration design

    Carrier API and EDI integration, rate logic, and WMS data model designed against your actual operation.

  3. Weeks 7-15
    03

    Build and integrate

    Freight management, carrier integration, and customer portal built in parallel, tested against real shipment scenarios.

  4. Final 2-3 weeks
    04

    Launch and team training

    Operations and customer service teams trained on the new workflow before full rollout.

Why us

Why logistics operators choose RaftLabs

  • 01
    Senior engineers build what they scope

    The engineers who assess your carrier network also build the solution. No bait-and-switch, no offshore handoff after the contract is signed.

  • 02
    Fixed price before development starts

    We scope the work, calculate the cost, and lock it in writing before any development starts.

  • 03
    9 years and 100+ products shipped

    Clients include Vodafone, T-Mobile, Aldi, Nike, Cisco, and Lockheed Martin. Track record building logistics and shipping platforms.

  • 04
    We'll tell you when a standard TMS is enough

    Custom is justified by real carrier-mix or rate-structure mismatch, not recommended by default.

  • 05
    EDI certification handled end-to-end

    Trading partner onboarding, connectivity setup, and functional acknowledgement handling are part of scope.

Have a logistics software project?

Tell us your carrier network, customer requirements, and the operational workflows your current system doesn't support. We'll scope the right platform and give you a fixed cost.

Talk about your logistics software project

Related services

Logistics Software Development, scoped in one call.

Tell us what's broken. Within one business day you get a straight take on cost, timeline, and the right first step. No deck, no pressure.

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Frequently asked questions

Custom logistics software makes sense when your carrier mix includes regional carriers standard TMS platforms don't support, your rate structures are too complex for the TMS rate engine, your customer portal requirements go beyond the vendor's module, you're a 3PL with client-specific requirements a single-tenant TMS can't separate cleanly, or you need ERP integrations the TMS doesn't support.

We integrate with API-capable carriers across parcel, LTL, and FTL: FedEx, UPS, USPS, DHL Express, Purolator, Canada Post, and most regional parcel carriers. For LTL, we integrate with XPO, Old Dominion, FedEx Freight, Estes, and R+L. For carriers using EDI rather than REST APIs, we handle X12 EDI transaction sets (204, 210, 214) via your VAN or direct connection.

We build EDI integrations using X12 or EDIFACT standards covering common transaction sets: 204 (Motor Carrier Load Tender), 210 (Freight Invoice), 214 (Shipment Status Message), 990 (Response to Load Tender). We handle transmission via AS2, SFTP, or VAN connection depending on what your trading partner supports. Most carrier EDI certifications require 30-60 days for the certification test exchange cycle.

A freight management platform with multi-carrier integration (3-5 carriers), rate shopping, booking, customer tracking portal, and basic reporting typically runs $40,000 to $100,000. A full logistics platform with 3PL WMS, broad carrier network (10+ carriers), EDI integration, customer billing, and detailed analytics typically runs $100,000 to $250,000.

Work with us

Tell us what you need. We'll tell you what it would take.

We scope Logistics Software Development in 30 minutes. You walk away with a clear cost, timeline, and approach. No commitment required.

  • Scope and cost agreed before work starts. No surprises. No obligation.
  • Working prototype within 3 weeks of kickoff.
  • Pay by milestone. You see progress before each invoice.
  • 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
  • All conversations are NDA-protected.

Go deeper

Browse our case studies

Logistics software by area