SOC 2 Compliance Software | Custom Automation
SOC 2 compliance software that keeps technical evidence current.
Access, change, availability, and security records already exist across cloud, identity, source-control, and ticketing systems. Audit pressure comes from collecting and mapping that evidence consistently. We create custom SOC 2 compliance automation for infrastructure and workflows that standard readiness platforms cannot cover cleanly.
Bring the problem, the current workflow, or the existing code. We reply with a practical next step within one business day.
The brief
Start with what is not working.
Good software decisions begin with the constraint, not a list of features or a preferred technology.
Does each audit request start another round of screenshots, exports, and engineering interruptions?
Are missing reviews or failed checks discovered after the relevant audit period has already passed?
Plain answer
SOC 2 compliance software collects and maps control evidence. RaftLabs creates custom automation when standard readiness tools cannot reach proprietary systems. A focused first module starts at $25,000 and takes 8 to 12 weeks. An independent CPA firm still performs the examination.
A readiness dashboard is only as good as the evidence behind its green checks.
The access review happened, but its approval sits in a ticket. A release passed review, but the source-control record was not collected. A backup alert fired, and nobody linked the fix to the control. The audit problem is not a missing colour on a dashboard. The broken chain runs from control to dated proof and review.
SOC 2 automation keeps that technical chain current. Management owns the controls, and an independent CPA firm owns the examination and opinion.
Framework scope
- Trust Services Criteria categories
- 5
- AICPA Trust Services Criteria
- for source, collection time, control, and review
- 1 record
- Recommended evidence design
- ownership of scope, review, and remediation
- Human
- Automation supports the control program
The AICPA describes SOC 2 as an examination of controls relevant to security, availability, processing integrity, confidentiality, or privacy. Your auditor and management determine which criteria, controls, and evidence apply. The software should follow that agreed scope, not invent it.
Custom SOC 2 automation is for unsupported systems and unusual control workflows.
Standard readiness platforms are strong products. Use one when its connectors and operating model fit.
Material evidence lives in proprietary, on-premise, or unsupported systems.
Manual work remains after adopting a standard platform because critical connector or workflow gaps persist.
Evidence and exception handling must live inside an existing security or operations product.
Your infrastructure and controls fit an established readiness platform.
Management and your CPA firm have not agreed the examination scope.
You expect software to certify the organisation or replace the auditor's testing and opinion.
Standard SOC 2 platform or custom automation?
Choose by fit
| Standard readiness platform | Custom automation | |
|---|---|---|
| Best fit | Common cloud and SaaS systems with standard workflows | Proprietary, legacy, on-premise, or unusual systems |
| Framework model | Predefined control and evidence patterns | Your agreed controls, evidence, and exception routes |
| Time to start | Usually faster when connectors already exist | Requires focused design and connector development |
| Commercial model | Recurring subscription and possible service fees | Phased implementation for software you own |
| Right decision | Use it when it covers the real workflow | Use it only for the gaps the platform leaves |
Scope
What custom SOC 2 automation can cover
- 01
Evidence connectors
Collect defined records from cloud, identity, source-control, deployment, monitoring, ticketing, HR, and internal systems. Keep the original source, query, collection time, period, control mapping, and access policy with each item. - 02
Technical checks and exceptions
Run agreed checks such as missing MFA, public exposure, overdue reviews, failed backups, or missing approvals. Failed or incomplete checks create a visible exception for an owner to investigate and document. - 03
Policy and review workflows
Track policy versions, approvals, employee acknowledgments, access reviews, vendor assessments, and follow-up. The software manages requests and records. The responsible person performs and approves the review. - 04
Evidence library and auditor access
Organise evidence by control, criterion, period, owner, source, and review state. Give auditors restricted access to the agreed material without exposing production systems or making your team resend the same files through email.
Rollout
A focused SOC 2 automation rollout
Begin with evidence your current readiness process still collects by hand.
- Phase 101
Confirm the examination scope
Work with your compliance lead and auditor to identify the controls, evidence, period, and owners the software must support. Keep the scope decision outside the automation itself.
- Phase 202
Map controls to sources
Tie each selected control to a system, query, collection cadence, reviewer, retention rule, and exception path. Confirm the service accounts and permissions before development.
- Phase 303
Prove three to five connectors
Collect a focused evidence set, validate it with control owners, and test failed jobs, missing permissions, duplicates, retention, and reviewer sign-off.
- Phase 404
Operate before expanding
Run the workflow through a real review cycle. Add controls or systems only after the evidence is accepted, exceptions reach the right owners, and collection remains dependable.
Adjacent audited-controls proof
RaftLabs does not yet have a published case study for a standalone SOC 2 automation platform. The closest relevant delivery is a mobile POS platform that passed a 2025 PCI DSS audit. PCI DSS is a different framework, so this demonstrates experience delivering software under externally assessed controls, not SOC 2 certification.
Proof
Externally assessed delivery
- 01
FinTech · UAE · NDA
Mobile POS platform for a UAE fintech
- PCI DSS audit passed
- 2025
- 02
ULT Movies reaches 4,000 remote theaters with custom OTT app
Leading Indian movie distributor, ULT Movies, solved the challenge of delivering new releases to remote theatres with an Android app for STBs. Now, the distributor delivers smooth movie access even in areas with limited internet connectivity.- reduced network and infrastructure costs
- 60%
- screens reached via Android STBs
- 4000+
- increase in average watch time
- 45%
- 03
Multi vendor marketplace software case study: Wendor, a wedding vendor booking app for couples and a CRM for vendors in Ireland
Multi vendor marketplace software for weddings in Ireland. Couples set up one profile, discover matched vendors, and book with a deposit. Vendors run bookings, packages, payments, and automated workflows from one CRM. Rebuilt from scratch after an earlier prototype.- wedding profile per couple, instead of the same questions for every vendor
- 1
- products on one backend: a couples mobile app and a vendor web CRM
- 2
- vendor response commitment built into the booking flow
- 48 h
Scope and price
Start with the evidence your platform cannot reach.
A first phase covers a focused control set, three to five source systems, exception handling, and an evidence library.
Keep a standard readiness platform where it works. Add custom software only around the systems and workflows it leaves manual.
Starting investment
Starts at $25,000
Most focused first modules take 8 to 12 weeks. API access and evidence acceptance are the main schedule risks.
Agreed phase
The controls, source systems, collection rules, acceptance tests, and price are recorded before development starts.
Post-launch support
Eight weeks of support are included to fix connector and permission failures against real operating data.
Work with us
Show us the SOC 2 evidence your current tool cannot collect.
Bring the control list, source systems, and your auditor's evidence requests. We will identify a focused connector set and tell you if an established platform should handle it instead.
- Scope and cost agreed before work starts. No surprises. No obligation.
- Working prototype within 3 weeks of kickoff.
- Pay by milestone. You see progress before each invoice.
- 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
- All conversations are NDA-protected.
Common questions
SOC 2 compliance software helps a service organisation collect evidence, track control activities, route exceptions, manage policies, and prepare records for its auditor. It supports readiness and ongoing operation. It does not issue a SOC 2 report, provide an audit opinion, choose the correct scope, or guarantee a successful examination.
It can collect defined records from cloud, identity, source-control, deployment, ticketing, monitoring, HR, and vendor systems when APIs and permissions allow. Each item should retain its source, collection time, control mapping, period, and reviewer. Management reviews and other judgment-based controls still need named people and documented execution.
Use an established readiness platform when its framework, integrations, and workflow fit your systems. Custom automation becomes reasonable when important evidence lives in proprietary software, on-premise systems, or unsupported infrastructure, or when the workflow must sit inside an existing security product. We check platform fit before proposing custom work.
No single observation period applies to every engagement. A Type II report covers controls over a period, while a Type I report addresses controls as of a specified date. Your CPA firm should confirm the report type, period, scope, and evidence expectations before automation rules are fixed.
A first evidence module covering a focused control set and three to five integrations starts around $25,000 and usually takes 8 to 12 weeks. More connectors, policy workflows, vendor reviews, multi-framework mapping, retention, and auditor access increase the scope. Each phase is agreed before development starts.