Booking software delivery, by the numbers
01
- software products shipped
- 100+
03
- week delivery cycles
- 10-14
Wedding vendor selection is high-stakes. Couples research, compare portfolios, and choose based on trust. When they're ready to book, a 24-hour delay for a quote and a separate availability check often loses them to a vendor who could confirm and collect a deposit in the same session.
Real-time booking changes the conversion rate: a couple checks the live calendar, submits a request for their date, signs the contract digitally, and pays the deposit, all in one flow. The date is held immediately, no back-and-forth, no double-booking risk.
Capabilities
What we build
01Availability calendar and scheduling
Real-time availability updates the moment a request is received, a hold is placed, or a confirmation issues. Distributed locking eliminates the race condition where two couples could both receive a confirmation for the same date, and multi-space venues manage a chapel, hall, and garden as independent or combined resources.
- Built with
- Redis
02Booking request and approval workflow
Couples submit event date, guest count, and package preference, with vendors approving, declining, or placing a soft hold. Hold expiry (typically 48-72 hours) auto-releases the date if the couple doesn't respond, bridging instant booking and request-based review in one system.
03Contract generation and e-signature
Contracts generate automatically from the booking record with event date, price, deposit, and cancellation terms pre-filled, no manual document prep. E-signature happens in-browser with no app download, and an amendment workflow preserves the original signed contract when terms change post-execution.
- Built with
- DocuSign · HelloSign
04Deposit and payment collection
A booking only confirms after the deposit clears via Stripe payment intents, with 3D Secure handled automatically. Milestone payment schedules (up to five instalments) generate their own payment intent at scheduling, with automated reminders ahead of each due date.
- Built with
- Stripe
05Confirmation and reminder automation
A confirmation with the signed contract PDF fires the moment the deposit clears, followed by a scheduled reminder sequence: logistics at 90 days, planning details at 30, day-of timeline at 7, and last-minute logistics at 48 hours. Guest RSVP tracking feeds the confirmed count into the 30-day reminder automatically.
06Multi-vendor and multi-location booking management
Each vendor or location keeps its own calendar, rules, and pricing, with a central operator dashboard showing every pending request, hold, and payment status across the platform. Booking-rule inheritance sets platform-wide defaults with per-vendor overrides, supporting both a commission and subscription billing model.
How we work
From scope to live booking platform
- Week 1
01Booking flow and vendor scoping
We map your booking model, request-vs-instant mix, and current calendar setup. You leave week 1 with a written scope document and a fixed-price quote.
- Weeks 2-4
02Contract and payment architecture design
Contract templates, payment schedules, and hold/expiry rules designed against your actual booking process.
- Weeks 5-10
03Build and integrate
Calendar, e-signature, and payment integration built in parallel, tested against real booking scenarios.
- Final 2 weeks
04Launch and monitoring
Live rollout with contract and payment status tracked from day one.
Why us
Why wedding vendors and platforms choose RaftLabs
01Senior engineers build what they scope
The engineers who assess your booking flow also build the solution. No bait-and-switch, no offshore handoff after the contract is signed.
02Fixed price before development starts
We scope the work, calculate the cost, and lock it in writing before any development starts.
039 years and 100+ products shipped
Clients include Vodafone, T-Mobile, Aldi, Nike, Cisco, and Lockheed Martin. Track record building marketplace and booking platforms.
04No confirmation without a cleared deposit
The booking status moves to confirmed only after payment clears, no scenario where a couple gets confirmed before the money is secured.
05Built for marketplaces, not just single vendors
The same architecture scales from one vendor's booking page to a multi-vendor platform with commission billing.
Have a vendor booking project?
Tell us how bookings work today: your current calendar tool, how you collect deposits, and where the manual steps slow you down. We'll scope the right system and give you a fixed cost.
