Booking and dispatch delivery, by the numbers
04
- week delivery cycles
- 12-14
A moving company quote isn't a simple price lookup. Volume, distance, access difficulty, floor level, parking, and move date all affect the price. When quotes are built by hand, pricing consistency depends entirely on who's doing the calculation, and the gap between an accepted quote and a scheduled move is where information gets lost.
A system built for a moving company connects the quote, the booking, the crew, the vehicle, and the customer in a single workflow, so the information captured during the survey is the same information the crew sees on their mobile on move day.
Capabilities
What we build
01Quote and survey management
An online self-survey flow with a cubic footage calculator, plus a virtual survey option where a rep captures items live over video for larger moves. Pricing applies distance, access factors, and volume to a configurable rate card for an instant quote; deposit collection at acceptance converts the job to the operations schedule automatically with no re-entry.
- Built with
- Stripe
02Job scheduling and crew assignment
Accepted quotes trigger job creation with move date, addresses, volume, and access notes pre-populated. Crew size calculates from job volume and type, assignment matches qualifications (HGV licence, piano certification) to job requirements, and a drag-and-drop scheduling view flags overbooked days.
03Dispatch and day-of operations
The crew mobile app shows full job details, inventory, and flagged fragile items, with a load checklist and photo capture at collection. GPS tracking lets office staff monitor progress without calling the driver, and status updates trigger automated customer notifications at each stage.
- Built with
- GPS
A fleet record tracks capacity, type, and availability, with maintenance schedules and MOT expiry factored in so a vehicle out for service never appears bookable. Fuel and operating cost record per job for gross margin visibility, and a utilisation report shows capacity used against capacity available by route.
Automated confirmation, a 48-hour pre-move checklist, and a move-day reminder with live tracking, all via SMS and email. Multi-stop routing calculated with Google Maps distance matrix and OR-Tools optimises the crew sequence before the day, and QuickBooks or Xero integration posts the invoice on job completion without manual re-entry.
- Built with
- Twilio · Google Maps · OR-Tools
06Storage and additional services
Storage unit booking links to the move record with size and duration pre-calculated from survey inventory. Packing materials, insurance selection, and partner referrals (cleaning, handyman) manage as linked bookings within the same job record, with storage exit scheduled through the same dispatch workflow as a standard move.
How we work
From scope to live system
- Week 1
01Rate card and workflow scoping
We map your pricing rules, crew structure, and vehicle fleet. You leave week 1 with a written scope document and a fixed-price quote.
- Weeks 2-4
02Survey and dispatch design
Quote logic, crew-matching rules, and routing architecture designed against your actual job mix.
- Weeks 5-11
03Build and integrate
Survey tool, dispatch board, and crew app built in parallel, tested against real job scenarios.
- Final 2-3 weeks
04Launch and crew rollout
Crews trained on the mobile app and load-checklist workflow before full rollout.
Why us
Why moving companies choose RaftLabs
01Senior engineers build what they scope
The engineers who assess your operations also build the solution. No bait-and-switch, no offshore handoff after the contract is signed.
02Fixed price before development starts
We scope the work, calculate the cost, and lock it in writing before any development starts.
039 years and 100+ products shipped
Clients include Vodafone, T-Mobile, Aldi, Nike, Cisco, and Lockheed Martin. Track record building logistics and field-dispatch platforms.
04Quote data carries all the way to the crew's phone
Survey details captured at quoting land directly in the crew app on move day, no re-entry, no lost information at handover.
05We'll tell you honestly if an existing platform fits
Cost is scoped in detail against your rate card and fleet complexity, not assumed custom by default.
Have a moving company software project?
Tell us your job volume, quote complexity, and the operational gaps you're trying to close. We'll tell you what we'd build and how long it would take.
