Supply Chain Visibility Services for Manufacturing
You cannot manage supply chain disruptions you cannot see coming
Most manufacturing supply chain visibility is reactive. The parts do not arrive, the production line stops, and procurement spends the next two days chasing the supplier and the logistics provider for an explanation. A supply chain visibility system surfaces the disruption before it becomes a production problem: late shipments flag as risks when the carrier tracking first shows a delay, supplier performance data shows which suppliers are trending toward late delivery, and inventory positioning shows which production-critical materials are below safety stock before the production scheduler finds out the hard way.
Inbound shipment tracking with carrier API integration and expected arrival updates as the shipment moves
Supplier performance scorecards with on-time delivery rate, lead time accuracy, and quality rejection data
Inventory positioning across storage locations with reorder alerts before production-critical stock runs out
Disruption alerts when inbound delays or shortages will impact confirmed production orders
Bring the problem, the current workflow, or the existing code. We reply with a practical next step within one business day.
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The brief
Start with what is not working.
Good software decisions begin with the constraint, not a list of features or a preferred technology.
Are you finding out about inbound shipment delays when the parts do not arrive at the dock, rather than days before when you could still replan production?
Are your supplier performance decisions based on recent memory rather than 12 months of on-time delivery data?
Plain answer
RaftLabs builds supply chain visibility software for manufacturers: real-time inbound shipment tracking, supplier performance scorecards, inventory positioning, and disruption alerts that link a late shipment to the production orders it threatens. It reads from your ERP, MRP, WMS, and carrier APIs without replacing them.
What to remember
- Early warning alerts fire when carrier tracking indicates a delay relative to the required delivery date.
- Supplier scorecards calculate OTIF rate, lead-time variance, and quality defect rate automatically from PO and goods-receipt data rather than manual spreadsheet assembly.
- Disruption alerts link a delayed shipment to the specific production orders it threatens, with expedite, substitute, or reschedule options attached.
Proof
- shipping production software across logistics, retail, and operations
- Since 2015
- RaftLabs delivery record
- average client rating across delivered projects
- 4.9/5
- Clutch, verified reviews
- the average company now faces a supply chain disruption lasting a month or longer
- Every 3.7 yrs
- McKinsey Global Institute, 2020
You cannot manage supply chain disruptions you cannot see coming
A supply chain visibility system surfaces the disruption before it becomes a production problem. Procurement and production planning get the lead time to expedite, substitute, or reschedule instead of reacting after the line has stopped. The system reads planned demand from your MRP run, open purchase orders and goods receipts from your ERP, and carrier tracking from the freight moving toward your dock. It ties all three back to the production orders at risk. Lot and batch traceability travels with the material, so a supplier quality hold does not turn into a plant-wide hunt for the affected parts.
Visibility connects to the systems it reads: logistics automation for carrier events, supply chain automation for the procurement side, ERP development for the planning backbone, and fleet management software for the inbound freight itself.
Capabilities
What we build
Inbound shipment tracking
Carrier API tracking with customs-clearance status and PO-to-shipment matching, generating early warning alerts ahead of the required delivery date.
Supplier performance monitoring
OTIF rate, lead-time variance, and quality defect rate scorecards calculated automatically at every goods-receipt event.
Inventory positioning and alerts
Statistically grounded safety-stock calculation per SKU, with escalated alerts for production-critical materials trending toward shortage.
Disruption detection and impact analysis
Automatic linkage of delayed shipments to affected production orders, with expedite, substitute, and reschedule options attached to each alert.
Supplier collaboration portal
Self-service ASN submission, compliance document management, and proactive exception flagging that replaces email-and-phone status chasing.
Supply chain analytics
Supplier risk-concentration analysis, geographic disruption mapping, and cost-of-disruption reporting for strategic sourcing decisions.
The first decision is not what to build.
It is whether software is the right answer at all. We use four possible recommendations before discussing a development scope.
Buy
Run the build-vs-buy numbersChoose a maintained product when it handles the core supply chain operations workflow and the remaining gaps can be solved with configuration, a connector, or a small process change. Paying for software you do not have to maintain is often the better trade.
Repair
Keep the existing product when users still get value from it and the code can be understood safely. Start with evidence: where the code lives, how the data is organized, what is tested, which outside services it depends on, who can access what, and how updates go live.
Build
Own the system when supply chain operations shape margin, customer experience, speed, or a product customers pay for. Start with one complete path and the system connections that path cannot work without.
Wait
Do not turn a changing policy into permanent software. Stabilise the rules, name the workflow owner, and measure the cost of the current process before paying for a product.
Not sure which path is yours? Bring it to a 30-minute call. Leave with the answer in writing.
How we work
From scope to live visibility system
- Phase 101
Supplier and system scoping
We map your supplier count, current inbound visibility, and what supply disruptions cost you. You leave the first phase with a written scope document and a fixed-price quote.
- Phase 202
Integration and alerting design
ERP, WMS, and carrier API integration mapped, with disruption-alert and safety-stock logic designed against your supply base.
- Phase 303
Build and integrate
Inbound tracking and supplier scorecards ship first as the validated v1, followed by disruption alerting and, in a later phase, the supplier portal and analytics.
- Phase 404
Launch and team rollout
Procurement and production planning teams trained on the new visibility workflow before full rollout, then we iterate on what live use surfaces.
Why us
Why manufacturers choose RaftLabs
- 01
The team that scopes builds
The engineers who assess your supply base also build the solution. No bait-and-switch, no handoff after the contract is signed.
- 02
Fixed price before development starts
We scope the work, calculate the cost, and lock it in writing before any development starts.
- 03
Real logistics track record
We built UrShipper, a multi-carrier shipping platform. Real engagements across SaaS, fintech, healthcare, and logistics, not every one published as a named case study.
- 04
Built on top of your existing ERP and WMS
We don't replace your systems of record. We surface the data trapped in them so your team can act on it.
- 05
Milestones ordered by operational impact
Working inbound tracking ships before the full system is complete.
What clients say
What our clients say
Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.
I definitely recommend RaftLabs, especially to solo founders like me. Their clear communication and detailed discussions have always helped me make better decisions.
Gil Nugraha
Founder at UrShipper
Proof
Case studies
- 01
Multi-carrier shipping platform with live tracking
- initial build phase
- 14 weeks
- migrated customers on the portal by June 2025
- 214
- 02
City Break Apartments grows self check-ins 7x and direct revenue 25% with branded booking platform
We built a branded booking website with RMS Cloud integration and a Bluetooth keyless mobile app for City Break Apartments in Dublin, activating 250 Omnitec locks already installed, cutting 20+ staff hours per week, and growing self check-ins from fewer than 10 to 72+ weekly.- Weekly self check-ins via mobile app
- 72+
- Active users on the new website within 2 months of rollout
- 580+
- Growth in self check-ins after app launch
- 7x
- 03
How Snelweg Deals built a digital car auction marketplace for the Dutch automotive market
We helped Snelweg Deals move from offline vehicle resale to a digital marketplace with a guided seller form, real-time dealer bidding, Dutch number plate lookup via the Overheid API, and automated invoicing through Moneybird.- vehicle data from Dutch number plate, no manual entry
- Overheid API
- automated invoicing with tax logic at every deal close
- Moneybird
- dealer anonymity, admin oversight, bid-on-own-car prevention
- Auction fairness
What it costs
Every project starts at $10000.
The first phase covers one inbound flow, linking late shipments to the production orders they threaten.
Starting investment
Starts at $10000
The first phase reads from your ERP, MRP, WMS, and carrier APIs without replacing them. After a 30-minute call, you get a written build, buy, repair, or wait recommendation plus first-phase direction. Free, whether or not you build with us.
Work with us
Have a supply chain visibility project?
Tell us how many suppliers, what your current inbound visibility looks like, and what supply disruptions cost you last year. We will scope a first module and give you a fixed price.
- Scope and cost agreed before work starts. No surprises. No obligation.
- Working prototype within 3 weeks of kickoff.
- Pay by milestone. You see progress before each invoice.
- 60-day post-launch warranty. Bug fixes, UI tweaks, and deployment support. No retainer.
- All conversations are NDA-protected.
Common questions
A supply chain visibility system integrates with your ERP for purchase order and inventory data, your WMS for warehouse and goods receipt records, carrier APIs (FedEx Insight, UPS, DHL) for shipment tracking, and supplier portals or EDI feeds for advance shipment notices. Most modern ERPs including SAP, Oracle EBS, NetSuite, and Dynamics 365 provide well-documented integration surfaces.
The system handles this through a tiered approach: direct integration for suppliers with tracking capability, automated email parsing for suppliers using email-based communication, and exception alerts prompting a manual chase for suppliers with no electronic communication.
Timing follows scope. A focused implementation covering inbound tracking, supplier performance monitoring, and inventory alerts is a different project from a broader one adding a supplier portal, disruption impact analysis, and analytics dashboards. We scope and quote in writing before development starts.
More than the license. Model the full TCO line by line: subscription, implementation, ERP/WMS/TMS integrations, middleware, sandbox, carrier onboarding, telematics and IoT fees, training, change management, and config governance. The integration goal that justifies it: eliminating duplicate entry. When a job starts on the shop floor, status must flow to the ERP automatically.
When you lack a basic TMS, shipment volume is too low, or the real problem is warehouse-process discipline. Good visibility software amplifies operational discipline. It does not replace it. Failure risks are poor master data, low carrier adoption, no standard event definitions, and unclear exception ownership. Fix the discipline first, then buy the visibility.
Demand a proof of concept on a week of your real-world data: a demand forecast or network optimization plan. Do not buy on a slide deck. Ask for the baseline-and-improvement KPIs: cost per shipment, on-time delivery, ETA accuracy, exception resolution time, failed-delivery rate, inventory accuracy. And ask the duplicate-entry test: when a job starts on the shop floor, does status flow to the ERP automatically, or does someone re-key it? If someone re-keys it, you bought a dashboard, not an operation.
Yes. Supply chain visibility systems are built on top of your existing ERP and WMS rather than replacing them. Your ERP and WMS remain the systems of record; the visibility layer reads data from both, adds carrier tracking and supplier performance data, and presents it in a unified interface.
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