Coffee shop software for cafes and multi-location groups

POS built for quick service coffee: modifier handling for milk types, sizes, syrups, and temperatures without extra taps slowing down the barista. Combo and bundle pricing for food and drink pairings. Tab management for customers who pay at the end. Split tender payments with cash, card, and digital wallets. Loyalty points earning at every transaction with real-time balance display. End-of-day reporting by item, category, and barista. Offline mode so service continues when your connection drops. Integration with your kitchen display or print-to-bar for food orders. Card payment handling built to PCI-DSS scope; we've shipped a mobile POS platform that passed a 2025 PCI DSS audit.

Custom loyalty programs that work like the Starbucks model but owned entirely by your brand. Points earning on every purchase with configurable earn rates by product category. Tier management with escalating benefits for your most frequent customers: free drinks, priority ordering, exclusive products. Stamp-based programs for simpler visit-based mechanics alongside points for spend. According to Square's Future of Commerce 2025 report, 82% of restaurant leaders say their loyalty program drives repeat visits, 83% say it increases order size, and 78% report a positive return on investment. Birthday rewards, win-back offers for lapsed regulars, and bonus point campaigns for quiet periods. We've shipped loyalty platforms across hospitality and food service.

Mobile ordering app for iOS and Android with saved drink preferences, one-tap reorder for regular customers, and scheduled pickup time selection. Real-time order status updates so customers arrive when their order is ready, not before. In-app loyalty balance and redemption so rewards are always visible and usable. Push notifications for personalised offers, new menu launches, and loyalty milestone rewards. Apple Pay and Google Pay integration for checkout in under two taps. Menu management synced with your POS so item availability is always accurate across channels.

Monthly coffee subscription management for cafes that want recurring revenue from their regulars. Configurable subscription tiers: one coffee per day, unlimited filter, or a fixed monthly credit balance. Subscription status verification at POS with a tap or scan. Pause and resume controls for customers who travel. Automated billing with failed payment retry and dunning management. Subscription analytics showing active subscriber count, churn rate, and revenue per subscriber. Upsell mechanics for subscribers adding food or specialty drinks outside their plan.

Unified customer profile that connects every in-store transaction, mobile order, and loyalty event into a single record. Purchase history, favourite drinks, visit frequency, and average spend per visit all visible in one dashboard. Segmentation tools to identify your top 20% of customers, lapsing regulars, and one-time visitors who never returned. Campaign tools for targeted offers via push notification or email: different message for the oat milk flat white customer than the cold brew regular. Integration with Mailchimp, Klaviyo, or your existing email platform for outbound campaigns.

Multi-location dashboard with per-location and consolidated performance reporting: revenue, transaction count, average order value, and loyalty program metrics across all sites. Shared loyalty program so customers earn and redeem at any location in your group. Location-specific menu variations while maintaining a shared product library for consistency. Centralised menu management with location-level overrides for pricing and availability. Staff management across locations with role-based access so each location manager sees only their site. Inventory tracking with low stock alerts and purchase order management by location.