Custom software for cannabis dispensaries, cultivators, and cannabis tech startups whose compliance obligations, inventory complexity, or customer experience requirements have outgrown what generic retail tools and entry-level cannabis SaaS platforms can handle. When your operation spans multiple licenses, multiple states, or a product mix that the standard POS platform wasn't designed to model, we build the system around how your business actually runs.
Dispensary POS software built around your product catalogue, purchase limit rules, and budtender workflow, not a generic retail template
Seed-to-sale tracking with real-time Metrc and BioTrack API integration so your state reporting is automated, not assembled by hand
Online ordering and delivery platforms that show live inventory, enforce per-customer purchase limits, and route drivers efficiently
Inventory management that reconciles your physical counts against your state tracking system automatically and flags discrepancies before a compliance audit does
Recognition
Manually reconciling your POS inventory counts against your state seed-to-sale system every day because the two systems don't sync automatically?
Compliance reports taking hours to prepare by hand because your software can't pull the data your state regulator needs in the format it requires?
Losing sales to competitors whose customers can browse menus, order online, and schedule delivery while yours still pick up the phone?
The short answer
RaftLabs builds custom cannabis software for dispensaries, cultivators, and cannabis tech startups operating in US legal markets. We develop seed-to-sale tracking systems, dispensary POS platforms, state compliance reporting tools, online ordering and delivery software, and inventory management systems with Metrc and BioTrack integration. Most cannabis software projects deliver in 10 to 16 weeks at a fixed, agreed cost.
Cannabis software covers the purpose-built platforms that licensed dispensaries, cultivators, manufacturers, and distributors use to track inventory, report to state regulators, sell to customers, and manage their operations within the compliance constraints of each legal state market. Unlike generic retail or ERP tools, cannabis software is built around the seed-to-sale tracking requirements, purchase limit enforcement, and state-specific reporting formats that define legal cannabis commerce in the United States.
01 Diagnosis
Your state reporting takes hours to prepare because your POS and your seed-to-sale system don't talk to each other
When your POS records a sale and your Metrc or BioTrack account still needs a separate manual entry, you're doing the same work twice. Every package adjustment, every return, every end-of-day close becomes a dual-entry exercise. At low volume that's an annoyance. At 200 transactions a day across two locations it's a compliance risk: the longer the gap between your POS data and your state system, the larger the discrepancy that needs correcting before the next audit.According to a 2025 industry analysis by Cannabis Regulations AI, the 2025 Metrc and BioTrack strategic partnership was driven partly by how brittle the existing API integrations between POS platforms and state tracking systems had become, creating persistent reconciliation problems for operators in regulated markets. The right software design eliminates manual dual-entry by posting every transaction to your state system in real time through a reliable API connection.
Inventory counts don't match your state tracking system and fixing discrepancies consumes your ops team
Cannabis inventory discrepancies aren't just operationally painful. They're a compliance violation waiting to be found. When your physical count and your Metrc package record diverge, your compliance team has to trace every movement that could explain the gap: packaging runs, waste events, customer returns, staff errors. That investigation can take days. If the auditor finds it first, the consequences range from a warning to a licence penalty.The root cause is usually a gap in the workflow: a budtender who forgot to log a package adjustment, a weighing error that never got corrected, or a return processed in the POS but not reflected in the state system. An automated inventory management system that requires every movement to be logged before it can proceed, syncing those movements to your state tracking platform in real time, closes that gap at the process level rather than relying on end-of-day manual reconciliation.
Customers buy from competitors with better online menus and delivery while yours call or walk in
Legal cannabis markets have matured fast. Customers in recreational states now compare dispensaries the way they compare restaurants: online menu, price, estimated wait time, and whether delivery is available. A dispensary without a live online menu and an ordering workflow loses the sale before the customer gets in the car.The problem for most operators isn't a lack of online presence. The menu doesn't reflect live inventory. A customer who orders a product online and arrives to find it out of stock doesn't come back. Building an ordering platform that pulls live inventory from your POS, enforces per-customer purchase limits at checkout, and routes delivery orders to drivers in real time turns your online presence from a static catalogue into a revenue channel.
Your existing POS can't handle your product catalogue, your licence types, or the market you're expanding into
Generic cannabis POS platforms cover the common case: a single recreational retail licence, a standard product mix, one state's rules. The ceiling shows when your operation has medical and recreational sales on the same floor with different purchase limits, when you hold a delivery-only licence that requires a different transaction flow, or when you expand into a second state with a different seed-to-sale system and different package tag format.Most off-the-shelf POS tools can't be configured to handle multiple licence types cleanly, can't switch state compliance rules at the location level, and can't be extended to support a product line or workflow your vendor didn't anticipate. A custom POS built around your specific licence structure, product catalogue, and state obligations runs your operation without workarounds.
02 What we ship
Dispensary POS software designed for the cannabis compliance environment, not retrofitted from a retail template. Every sale enforces state purchase limits by customer type (medical, recreational, caregiver), applies the correct tax rates for your jurisdiction, and posts the transaction to your state tracking system through the Metrc or BioTrack API in real time.
Budtender-facing screens show live product availability pulled directly from your inventory system, so staff never quote a product that isn't on the floor. Cash handling reconciliation, end-of-day close reports, and manager dashboards give your operations team the data they need without exporting to a spreadsheet.
Built for single-location and multi-location dispensaries that have outgrown their current POS, delivery-only licence holders who need a mobile-first transaction flow, and cannabis retail groups that need one platform to cover multiple state licence types with different compliance rules.
Seed-to-sale tracking software that follows every plant, package, and product through your operation from propagation to final sale, with automated reporting to your state's mandated tracking platform. Metrc API integration posts plant counts, harvest weights, package splits, lab test results, and sales data as each event occurs, so your state account stays current without manual entry at any step.
Cultivation tracking covers plant batches, growth stages, harvest events, and destruction records. Processing and manufacturing workflows cover conversion from plant material to finished products with accurate input and output weights. Lab result ingestion pulls COA data from your testing partner's system and attaches it to the correct package record automatically.
Built for cultivators, processors, and vertically integrated operators who need accurate, real-time inventory data across the grow, production, and retail sides of their business without a manual reconciliation step between them.
Online menu and ordering software that shows live inventory pulled from your POS in real time so the menu your customers see reflects what's actually on your shelves. Checkout enforces per-customer purchase limits for medical and recreational orders, verifies age at account creation, and calculates the correct jurisdiction-specific tax before the customer pays.
Delivery management covers driver dispatch, route optimisation across multiple orders, real-time driver tracking for the customer, and the electronic delivery confirmation your state may require. A single operations dashboard lets your team manage in-store pick-up queues and delivery runs from the same screen.
Built for dispensaries adding a delivery service, delivery-only licence holders building their customer acquisition channel, and multi-location operators who want one ordering system feeding all their locations.
Compliance reporting software that generates the state-required reports your regulators need in the exact format and cadence each state mandates, pulling directly from your operational data rather than requiring a staff member to assemble numbers from multiple systems. Metrc and BioTrack reporting is automated on a schedule you control.
Discrepancy detection compares your internal inventory records against your state tracking account continuously and flags any gap before it grows into an audit finding. Audit preparation tools pull the full transaction history, package movement log, and waste event record for any date range in minutes rather than days.
Built for multi-location operators whose compliance team spends days each month preparing manual reports, cultivators and processors facing state audit timelines, and cannabis businesses that have received a compliance violation and need better controls before the next inspection.
Inventory management software built for the cannabis compliance environment, where every package has a state-issued RFID tag and every movement must be logged. Real-time stock levels across all storage areas, product categories, and locations give your operations team accurate data without a manual count cycle. Reorder alerts trigger when a SKU falls below the threshold you set, so you restock before you run out rather than after.
Receiving workflows scan incoming package tags, verify weights against the transfer manifest, and post the receipt to your state tracking system in one step. Waste and destruction logging captures the required witness verification and automatically records the event in Metrc so your destruction records are always current.
Built for high-volume dispensaries where manual inventory counts create daily discrepancies, vertically integrated operators managing stock across grow, production, and retail locations, and cannabis businesses preparing for a state licence renewal or inspection.
Customer loyalty and CRM software built around the restrictions that apply to cannabis marketing. Points-based reward programmes, spend-based tiers, and birthday offers drive repeat visits without relying on advertising channels that cannabis businesses can't access. Customer profiles store purchase history, product preferences, and medical programme status so your budtenders can make relevant recommendations at the counter.
Targeted SMS and email campaigns reach opted-in customers with promotions and new product alerts at the cadence you control. Cohort analytics show which customer segments buy most frequently, which products drive the highest average basket, and where customers drop off between their first and second visit so you can act on the data rather than guess.
Built for dispensaries competing on customer experience in mature markets where price alone doesn't differentiate, multi-location operators who want to recognise customers across all their stores, and medical cannabis retailers who want to track patient preferences and support programme compliance.
03 How we work
Companies we've built for
04 Track record
06 Client voices
Three-year average engagement. Founders and operators describing the work in their own words. No marketing varnish.
USARaftLabs nailed what other agencies couldn't. They started with our business problem and worked backwards to the right product. We were live in 14 weeks.
07 Why us
The industry changes. The broken process usually looks the same. Across 14+ industries and 100+ products, we recognise your problem fast, and we frame the fix around your margin and your operations.
We measure success the way you do: hours saved, revenue earned, margin recovered. We stay through launch and growth, so the result is ours to own.
Vodafone, T-Mobile, Cisco, Energia, Aldi, Nike. Six years, 100+ products in production, 4.9 on Clutch. Serious businesses keep coming back because we stay accountable long after launch.
08 Questions
Yes. Dispensary POS software with Metrc API integration is a specific type of project we build. Every sale, refund, and adjustment posts to Metrc in real time so your state reporting stays current without manual data entry. If you have an existing inventory system or ERP, we scope the integration during discovery so your POS, inventory, and compliance data stay in sync across all three.
Yes. Multi-state cannabis operations require software that enforces each state's purchase limits, package tag formats, and compliance report structures independently while sharing product catalogue, customer records, and operational data across locations. We architect the compliance layer per-jurisdiction so the same platform runs correctly in California, Colorado, Michigan, or whichever states your licences cover.
A focused build, such as a dispensary POS with Metrc integration or a seed-to-sale tracking system for a single cultivator, typically runs 10 to 14 weeks and costs between $30,000 and $65,000. A multi-location platform covering POS, online ordering, delivery management, and compliance reporting across two or more states is scoped separately and typically runs $75,000 to $150,000. Fixed cost is agreed before development starts.
Yes. Age verification at checkout, per-transaction purchase limit enforcement for medical and recreational customers, and product restriction rules by licence type are built into every consumer-facing and POS-facing touchpoint we develop. Medical programme rules, caregiver purchase allowances, and state-specific limits are configured per jurisdiction, not hardcoded, so they can be updated when regulations change without a software rewrite.
Yes. Online menu and ordering systems that pull live inventory from your POS or seed-to-sale system, enforce purchase limits at checkout, and route delivery orders to drivers are cannabis software products we build. The menu reflects actual stock in real time so customers never order a product that isn't available. Driver dispatch and route optimisation reduce delivery time per order and let your team manage a larger delivery area with the same headcount.
Tell us what you are building and we will scope it out together.