Equipment monitoring delivery, by the numbers
03
- week delivery cycles
- 12-16
Caterpillar's VisionLink, Komatsu's My Komatsu, and Hitachi's ConSite each provide excellent visibility into the health of their own equipment. The limitation is that each portal is a silo. A maintenance supervisor responsible for a mixed fleet has to switch between portals to see the full picture, then compile it manually for a single shift report.
Custom equipment monitoring software consolidates sensor streams from multiple OEMs into one health dashboard, applies consistent alert logic across all equipment, and connects to the maintenance work order system so a deteriorating sensor reading creates a work order automatically. We've connected to OEM APIs, VIMS data recorders, Wenco telemetry, and direct CAN bus feeds from non-connected equipment.
Capabilities
What we build
01Consolidated health dashboard
A single dashboard showing status, operational, caution, alert, or down, for every machine in the fleet regardless of OEM or telematics provider, with a map view of current location and health. Fleet summary counts by equipment class and status let the duty manager see availability at a glance. Configurable layouts show sensor detail to the maintenance supervisor and operational counts to the duty manager.
02Predictive maintenance alerts
Alert rules per parameter, tyre pressure, oil temperature, brake accumulator pressure, with thresholds set against OEM manuals and your reliability engineers' experience. Trend-based alerting fires on the rate of change over a configurable look-back window, giving advance notice rather than a reactive alarm after the fault has occurred. Alert routing, acknowledgement tracking, and history by unit and parameter show which fault conditions recur.
03MTBF and reliability tracking
Mean time between failure calculated by unit, class, component, and failure mode, the basis for maintenance strategy and fleet replacement planning. Failure events link fault code, duration, and corrective action to the completed work order, so metrics reflect actual maintenance records. Component life tracking for tyres, GET, and transmissions records accumulated hours against expected life.
04OEM API and telematics integration
Connection to OEM telematics APIs normalises data from each source into a consistent model regardless of manufacturer. CAN bus extraction covers equipment predating modern telematics or operating outside cellular coverage, syncing via on-board loggers when the machine returns to a connected zone. Wenco, Modular Mining, and Dispatch integration links equipment health to production dispatch data.
- Built with
- Caterpillar VIMS · Komatsu KOMTRAX · Hitachi ConSite
05Maintenance work order integration
Work orders create automatically when an alert crosses its severity threshold, pre-populated with equipment ID, fault code, and the sensor trend leading up to the alert. Parts lookup from the equipment bill of materials surfaces likely required parts based on the fault code. Completion data flows back to close the alert and update component life and MTBF records.
- Built with
- SAP Plant Maintenance · IBM Maximo · Pronto
06Reporting and shift handover
An automatic shift handover report summarises equipment health, alerts raised, and work orders created or completed. Maintenance KPI reporting, fleet availability, MTBF, mean time to repair, presents by class, shift, and period. Automated distribution means the maintenance manager, duty manager, and technical services team see the same picture without anyone compiling it by hand.
How we work
From scope to live monitoring system
- Week 1
01Fleet and OEM scoping
We map your fleet composition, telematics access per OEM, and current maintenance workflow. You leave week 1 with a written scope document and a fixed-price quote.
- Weeks 2-4
02Data normalisation and threshold design
Alert thresholds and the data normalisation model designed with your reliability engineers before build starts.
- Weeks 5-14
03Build and integrate
Dashboard, alerting, and CMMS integration built in parallel, tested against real sensor feeds.
- Final 2 weeks
04Rollout and threshold tuning
Live rollout with alert thresholds tuned against real operating data before handover.
Why us
Why mine operators choose RaftLabs
01Senior engineers build what they scope
The engineers who assess your fleet also build the solution. No bait-and-switch, no offshore handoff after the contract is signed.
02Fixed price before development starts
We scope the work, calculate the cost, and lock it in writing before any development starts.
039 years and 100+ products shipped
Clients include Vodafone, T-Mobile, Aldi, Nike, Cisco, and Lockheed Martin. Track record building multi-source data normalisation and industrial monitoring systems.
04We normalise across brands, not just connect to one
Different OEMs use different engineering units, fault vocabularies, and sampling intervals. We build the data layer that makes all equipment visible in the same terms.
05Alerts that give you time to act
Trend-based alerting fires before the threshold is crossed, not after, so maintenance teams get advance notice instead of a reactive notification.
Have an equipment monitoring project?
Tell us about your fleet: the equipment types you operate, the OEM telematics systems you currently use, and where your current monitoring process fails you. We'll scope a system built around your actual fleet.
