Top App Dev Company RaftLabs' Interview with GoodFirms
RaftLabs is a custom software development company founded in 2017 in Dublin, Ireland. Co-founder Nirav Vasa described the company as a business partner rather than a vendor, making technical decisions on behalf of clients. RaftLabs builds SaaS apps, web and mobile solutions, and live video platforms for clients including Vodafone, Aldi, and Cisco. The company opened as a full-fledged agency in 2020 and reports a 90% customer satisfaction rate.
Key Takeaways
- RaftLabs was founded in 2017 in Dublin and opened as a full-fledged agency in 2020 after the pandemic shifted demand for remote-first software teams.
- The company positions itself as a business partner that makes technical decisions on behalf of clients, not a vendor that executes orders.
- RaftLabs serves startups and enterprises across marketing, commerce, healthcare, education, and media tech.
- Project ranges in 2021 ran from $12,000 to over $100,000, with a typical starting budget around $25,000.
- The long-term goal is for RaftLabs to become a technology platform and accelerator that takes stakes in the solutions it builds.
RaftLabs was established in 2017 in Dublin, Ireland, with another base in Ahmedabad, India. The company builds full-stack web and mobile products, with a focus on creating solutions that simplify the customer experience and solve real business problems.
RaftLabs develops SaaS applications and web and mobile solutions, primarily in marketing technology and media streaming. Many of the SaaS-based products are built for events, communities, and commerce. The company has delivered software for Fortune 500 companies, SMBs, and mid-market businesses.
GoodFirms spoke with Nirav Vasa, co-founder of RaftLabs, about how the company was built and what sets it apart.
Nirav opened by confirming that RaftLabs runs on its own in-house business model. The company was founded in 2017 but became a full-fledged agency in 2020, when remote-first demand changed the market. Since then, the team has applied its experience to building SaaS-based and custom software for clients worldwide.
As co-founder, Nirav focuses on building business relationships with clients, partners, and vendors.
He describes the team as product builders first. The goal is to build things that anyone can understand. RaftLabs operates as a business partner, not a vendor. The company makes many technical decisions on behalf of its clients, which frees clients to focus on running their business. Being outcome-driven is what sets RaftLabs apart from other agencies.
On the industries they serve, Nirav named marketing, commerce, and media tech. RaftLabs builds live and on-demand video solutions for healthcare, education, and organizational workspaces. In the commercial and marketing space, the team builds workflow tools, loyalty platforms, and rewards programs.
Most clients come to RaftLabs for product discovery, web and mobile application development, and UX/UI design. The tech stack includes ReactJS, NextJS, NestJS, Hasura, Redis, AWS Lambda, React Native, Flutter, Ionic, GitHub, Firebase, and Docker.
Nirav shared that the company's customer satisfaction rate sits at 90%. The team works hard to push that higher. RaftLabs has built technical and operational processes that adapt quickly to client requirements and resource availability. That adaptability is what keeps delivery consistent.
GoodFirms recognizes RaftLabs as a top mobile app development company in Dublin based on verified client reviews and service quality.
RaftLabs works on a milestone delivery model with startups and growing companies. For established businesses, the team augments with dedicated resources billed on a time-and-materials basis. Project budgets are finalized in direct conversation with each client. The company takes on projects starting around $25,000. In 2021, the range ran from $12,000 to over $100,000.
Nirav closed the interview with this: "In 10 years, we as RaftLabs would want to be a technology platform and accelerator company that allows us to innovate deeply, enabling us to become long-term stakeholders in the solutions that we build for our customers."
The detailed interview is available on the company's GoodFirms profile.
About GoodFirms
Washington, D.C.-based GoodFirms is a B2B research and reviews firm focused on finding web development and design agencies delivering strong results. GoodFirms' research process ranks companies, builds their online reputation, and helps buyers choose the right technology partner.
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Frequently asked questions
- RaftLabs was founded in 2017 in Dublin, Ireland, with an operational base in Ahmedabad, India. The company opened as a full-fledged agency in 2020.
- RaftLabs builds SaaS applications, web and mobile products, live audio and video platforms, loyalty and rewards programs, and commercial workflow tools. Clients include Vodafone, Aldi, and Cisco.
- RaftLabs connects with projects starting around $25,000. In 2021, the range ran from $12,000 to over $100,000. For startups, the company uses milestone delivery. For established businesses, it uses a time-and-materials model with dedicated resources.
- RaftLabs reports a 90% customer satisfaction rate and actively works to improve it. The company uses established technical and managerial processes to adapt quickly to each client's needs.
- RaftLabs uses ReactJS, NextJS, NestJS, Hasura, Redis, AWS Lambda, React Native, Flutter, Ionic, GitHub, Firebase, and Docker for building software applications and products.
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