AI & Software Development Blog | RaftLabs

Practical AI and software decisions, written from the work.

Production lessons, cost breakdowns, architecture decisions, and the tradeoffs that disappear from polished case studies.

Jun 20, 2026

App Development

Occupational Therapy Software: Build Custom vs. Buy Therabill, WebPT, or TherAssist

Therabill, WebPT, and TherAssist cover single-location OT practices well. Once you add school district IEP contracts, multi-site billing, or payer-specific authorization workflows, off-the-shelf occupational therapy software becomes the bottleneck. Here is what custom OT software costs, when it makes sense, and what a phased build looks like.

By Ashit Vora · 12 min read

Jun 19, 2026

App Development

Why we build the POC before you pay a dime

You are about to commit six figures to a dev team you have never worked with. That is a terrible bet - unless they prove themselves first with a working prototype.

By Ashit Vora · 6 min read

Jun 5, 2026

App Development

Customer Support Software Development: Build vs. Buy for SaaS and Regulated Industries

Custom customer support software development costs $55,000-$110,000. SaaS companies embedding support inside their product, healthcare operators under HIPAA, and agencies building white-label helpdesks are the teams where a custom build pays back. Here is what goes into it and when the math works.

By Ashit Vora · 15 min read

Jul 11, 2026

App Development

Healthcare Workforce Scheduling Software: When to Build Custom vs. Buy

7shifts and Deputy are built for restaurants. Kronos UKG starts at $20,000 per year. If you run a hospital, a home health agency, or a healthcare staffing firm and your scheduling needs include credential verification, nurse-to-patient ratio compliance, and overtime rules tied to FLSA, here is when building custom workforce scheduling software makes financial sense.

By Ashit Vora · 12 min read

May 30, 2026

App Development

Barbershop management software: build vs. buy

Compare packaged and custom barbershop management software for appointments, walk-ins, chair rental, client records, and multi-location reporting.

By Ashit Vora · 10 min read

Dec 14, 2024

Loyalty Programs

Loyalty Programs for Financial Services

Loyalty programs for financial services keep customers engaged between infrequent high-value decisions by rewarding everyday behaviors, on-time payments, savings milestones, and referrals, with points redeemable toward fee waivers or rate reductions.

By Ashit Vora · 11 min read

Aug 1, 2025

Buyer's Guide

ADA compliance for apps: Digital accessibility laws in the US

Over 4,000 ADA digital accessibility lawsuits were filed in 2023 alone. The DOJ has confirmed that apps and websites are 'places of public accommodation.' Here's what ADA Title III requires for your app, what WCAG 2.1 AA looks like in practice, and why building accessible costs less than defending inaccessible.

By Riya Thambiraj · 14 min read

Aug 21, 2025

AI & Automation

AI voice agents: When to build and when to skip

Voice AI demos sound impressive. Production voice agents handling 10,000 daily calls with sub-500ms latency are a completely different engineering challenge. Here is the technical reality.

By Ashit Vora · 8 min read

Sep 9, 2025

App Development

Scheduling App Development: Cost, Timeline, and What to Expect

Custom scheduling app development costs $25K-$130K and takes 8-28 weeks. This guide covers who actually builds these, what phases to budget for, where off-the-shelf tools break down, and how to decide whether to build or buy.

By Ashit Vora · 14 min read

Apr 1, 2026

App Development

Roofing Company Software: Build vs. Buy for Contractors Running 10+ Crews

Most roofing company software breaks down past 15 crews or 5 locations. JobNimbus and AccuLynx are fine for small shops. When your SaaS bill clears $150K/year and your estimate format still doesn't match how you actually price, it's time to look at custom. Here's what that build costs and when it makes sense.

By Ashit Vora · 12 min read

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