RMS Cloud Integration Services

Contactless check-in that syncs guest arrival status, triggers room assignments, and enables mobile key access. Guests get the immediate arrival experience they expect, and front desk staff are freed for high-value interactions instead of manual key handovers.

A direct booking experience that sits on top of RMS Cloud, giving you full control over brand and conversion flow. You drop the third-party redirect and keep high-converting traffic on your own site. That single change lifted direct revenue 25% for City Break Apartments.

Real-time room availability and pricing from RMS Cloud power personalized upgrade and package offers delivered through your guest app, with zero staff effort at the front desk.

We connect RMS Cloud check-in status with smart lock providers so access is granted automatically when check-in is confirmed. That cuts key replacement costs and takes room-access coordination off the front desk. For City Break Apartments we activated 250 OmniTec Bluetooth locks this way.

Guest requests for housekeeping, maintenance, or late checkout route directly into RMS Cloud task management. Staff respond from one queue, and every task is logged against the guest record instead of a paper slip.

We track lifetime value and personalize offers based on stay history, all synced to RMS Cloud guest profiles. Repeat guests get a reason to book direct again instead of drifting back to an OTA.

We connect RMS Cloud with your channel managers and OTAs to sync rates and availability in near real time. That eliminates manual updates and closes the double-booking window between a website sale and an OTA sale.

Custom dashboards consolidate booking data, occupancy, ADR, and guest metrics from multiple RMS Cloud instances into one view. Leadership sees a live, consolidated picture across all properties without logging into each system separately.

We integrate third-party review and survey platforms with RMS Cloud, syncing ratings and comments to the corresponding guest profile. That turns criticism into operational improvements and gives a 360-degree view of every guest.

We map your current technology stack and the complete guest journey before any coding starts: existing systems, critical integration points, and your target guest experience goals and business KPIs.

We design and develop your guest-facing application: intuitive mobile and web interfaces, secure real-time API connections to RMS Cloud, and custom features like mobile check-in, all tested in the RMS Cloud sandbox environment.

We deploy the application, connect to the live RMS Cloud environment, and integrate your existing tools like CRM and payment processors. We train your team, confirm data-security compliance, and establish continuous performance monitoring.

The final phase applies real guest data to continuously improve engagement and drive incremental revenue. We track adoption and booking behavior to inform A/B testing and feature additions, and scale infrastructure as booking volume grows.

We connect your app to RMS Cloud's reservation, guest profile, and room inventory APIs, powering real-time booking sync, mobile check-in, and upsell features.

We connect guest data from RMS Cloud to your CRM so your marketing team can segment, personalize, and automate email campaigns based on stay history.

We sync RMS Cloud with your channel manager so rate and availability updates push to all OTAs like Booking.com, Expedia, and Airbnb automatically.

We integrate secure payment processing so guests can pay for upgrades, add-ons, or deposits directly through your app, with transactions logged in RMS Cloud.

We build loyalty programs that sync with RMS Cloud guest profiles, tracking points, tier status, and redemptions across all bookings.

We integrate digital key systems so guests can access their rooms via your app, with check-in status synced to RMS Cloud in real-time.

We sync booking status, room assignments, and guest preferences in real-time with RMS Cloud, so your app always shows accurate data. Whether a guest books through your website, an OTA, or the front desk, the reservation appears instantly, no more "we don't see your booking" moments at check-in.

We build apps that cache critical data locally, so guests can check in, view their reservation, and access their digital key even when connectivity is spotty. Perfect for remote resorts, RV parks, or campgrounds where cellular coverage isn't guaranteed.

We build PCI-DSS-compliant payment handling and GDPR-compliant guest data management, with credit card info, passport details, and booking history encrypted end-to-end. You stay audit-ready.

We use RMS Cloud guest profile data like language preference and nationality to auto-switch your app's language and display pricing in the guest's home currency. In tourist destinations, this alone boosts conversion on upsells and direct bookings.

Your app triggers timely, contextual messages based on RMS Cloud booking status: pre-arrival welcome, check-in reminders, upsell offers, and post-stay review requests. Each one fires off the booking event, so nobody on staff has to remember to send it.

Your hotel booking app should look like your brand, not a generic hotel app. We design custom UI/UX that matches your property, and for multi-property operators we build a white-label platform where each property gets its own branded app sharing the same RMS Cloud backend.

We build custom booking engines and guest apps that integrate with RMS Cloud, driving more bookings through your own channels, reducing OTA commissions and increasing direct revenue.

Automate data entry, guest check-ins, and service requests by connecting RMS Cloud with your front desk tools and guest-facing apps, so your team stops wasting time on manual tasks.

Integrate upsell features like room upgrades, spa, and F&B directly into your guest app, powered by real-time RMS Cloud inventory and pricing data.

We build frictionless experiences like mobile check-in, service requests, and upsells that sync with RMS Cloud to delight guests at every touchpoint. Happy guests leave better reviews and book again.

For hotel chains and RV park networks, we build centralized dashboards that pull data from multiple RMS Cloud instances into one unified view.

We build custom analytics dashboards that pull RevPAR, ADR, and occupancy metrics from RMS Cloud, giving GMs and executives a unified, accurate view for smarter forecasting and strategic decisions.

We build hotel management softwares, guest apps, booking engines, and loyalty programs for independent hotels and boutique resorts that want to compete with big chains.

RMS Cloud specializes in RV park management. We build custom reservation systems, member portals, and mobile apps tailored for the outdoor hospitality industry.

Connect RMS Cloud with Airbnb, Vrbo, and Booking.com via channel managers. We build owner portals and guest communication tools for property managers.

If you're building a SaaS tool for the hospitality industry, we integrate with RMS Cloud on your behalf, enabling your customers to connect their PMS directly.