Top 10 Teleconsultation Platforms- 2024

As we step into the future of healthcare, where accessing your doctor is as easy as clicking a button and waiting rooms are a thing of the past, medical services become accessible to everyone. Teleconsultation software platforms allow you to receive medical advice from the comfort of home, whether you're in pajamas or enjoying your morning coffee. These platforms support instant audio/video calls with doctors and seamless e-prescriptions, ensuring quality care is within reach wherever you are. Our carefully curated list reviews the top platforms for healthcare consultations in the US and UK, selected based on star ratings, types of care offered, provider availability, and more. This resource will help you find the best options to enhance your medical practice and adapt to the evolving healthcare landscape.



VCDoctor is a white-label telemedicine software designed to facilitate consultations anytime, anywhere, significantly saving time and money. This comprehensive telemedicine solution effectively manages patients, clinics, laboratories, pharmacies, medical devices, and various operational processes.

VCDoctor streamlines the entire telehealth services experience by offering a seamless online communication channel between healthcare providers and patients. With its extensive features, the telehealth software empowers patients to connect with healthcare providers conveniently and securely, enhancing the overall quality of home health care.

Features of Patient App:

  • Patients can search for doctors using a robust search feature that filters based on specialty, location, and availability.

  • Appointment booking and scheduling are simplified, allowing patients to select convenient times and dates.

  • High-quality video conferencing enables real-time consultations with healthcare providers.

  • Secure online payment options make transactions easy and safe.

  • Patients can manage personal health records and access them anytime.

  • E-prescription functionality allows doctors to send prescriptions directly to patients’ mobile health apps.

  • Comprehensive medical records management keeps all patient data organized and accessible.

  • Advanced data security features ensure patient information remains confidential.

  • Easy registration feature for new users.

  • Text consultations provide an alternative to video calls for quick inquiries.

Features of Provider App:

  • Doctors benefit from mobile payments and billing features, simplifying financial transactions.

  • Easy access to prescriptions and notes streamlines patient care and follow-ups.

  • An efficient appointment management system handles scheduling and patient bookings.

  • The appointment booking system is integrated with patient records for a seamless experience.

  • Access to patient records ensures doctors have all necessary information at their fingertips.

  • Remote patient monitoring (RPM) integration allows continuous tracking of patient health metrics.

  • HIPAA-compliant security ensures that all patient interactions and data are protected.

  • Payment gateway integration supports multiple payment options.

  • The E-prescription feature simplifies the prescription process.

  • High-quality video conferencing for detailed consultations.

Rating: 4.9/5



MDLIVE is a virtual clinic that provides nonemergency medical and mental health services, offering 24/7 care, including necessary prescriptions. The platform caters to a wide range of medical concerns with a vast selection of licensed mental health professionals, including social workers, counselors, marriage and family therapists, psychologists, and psychiatrists.

Users can review credentials and profiles and schedule appointments with their chosen healthcare professionals. MDLIVE also promises urgent care, connecting patients with doctors in 15 minutes or less and providing flexible scheduling options with state-licensed, board-certified doctors.


  • Remote monitoring allows tracking of patient data through monitoring devices around the clock, providing instant reports that expedite diagnosis.

  • Referral management enhances communication between physicians, staff, and patients through a streamlined referral process.

  • Wellness screenings help organize annual checkups and treatment plans, offering support and guidance for patient care regimens.

  • Appointment scheduling removes the need for manual scheduling, allowing patients to book appointments through the portal at their convenience.

  • Patient engagement features encourage active participation in care plans, maximizing health outcomes.

  • Online forms allow patients to access and fill out treatment forms online, speeding up admissions and billing processes.

Rating: 4.7/5



Gal3n is a teleconsultation service provider which covers a wide range of areas, from specialty hospitals and nursing homes to a variety of hospitality and employer markets. Their health information technology supports advancements in care coordination and the sharing of essential health information as individuals transition across care settings.


  • Provides doctors with real-time patient video and health data for faster, more accurate diagnoses, leading to better outcomes.

  • Improves access to medical care from any doctor, healthcare provider, or therapist anywhere.

  • Produces an archived record of every encounter, reducing medical errors and protecting caregivers and doctors from false accusations.

  • Virtual patient encounters are covered by insurance companies, offering a new revenue source for remote consulting doctors.

  • Allows patients to maintain Continuity of Care by connecting with their own doctor (optional).

  • Includes prescription and document printing on board (available with G-Cart).

  • Safe, secure, and HIPAA compliant.

Rating: 4.2/5


Doxy. me is a teletherapy solution that provides basic functionality for online consultations. It offers a free plan with limited features and a paid plan with extended functionalities. The platform allows healthcare providers to set up personalized domains, collect patient consent, provide online consultations, and run analytics, making it a versatile tool for telehealth services.


  • Patient invites can be sent via text message, simplifying the process of joining consultations.

  • Patient check-in requires a passcode, adding an extra layer of security.

  • Group calls enable multiple participants to join a consultation, facilitating family or group therapy sessions.

  • Screen sharing allows providers to share their screens with patients, enhancing communication.

  • Secure file transfer enables the exchange of important documents and images securely.

  • The whiteboard feature supports real-time collaboration during consultations.

  • Patient payment functionality simplifies the payment process.

  • Account management tools help update payment information and manage subscriptions.

Rating: 4.6/5



Updox is a telehealth software designed for healthcare specialists seeking a paperless practice and a video chat platform for online consultations. This telemedicine software includes video chat, online billing, a patient portal, secure messaging, and reminders, providing a comprehensive solution for telehealth services.

Key Features:

  • Video chat functionality allows real-time consultations between doctors and patients.

  • Online billing streamlines financial transactions, reducing paperwork.

  • The patient portal provides a central hub for patients to access their health information and communicate with providers.

  • Secure messaging ensures confidential communication between healthcare providers and patients.

  • Reminders help reduce missed appointments and ensure patients are prepared for their consultations.

Rating: 4.2/5



Amwell is a telehealth provider that connects people to board-certified healthcare professionals 24/7 via phone, tablet, or computer. The platform's secure system allows for face-to-face consultations with doctors, therapists, or psychiatrists, making it a convenient solution for a variety of medical needs.


  • 24/7 on-demand availability ensures that patients can access healthcare services anytime.

  • The platform offers treatments in various medical areas, including breastfeeding support, pediatrics, menopause care, and psychiatric services.

  • Easy access via phone or web provides flexibility for patients to connect with healthcare providers.

  • Cooperation with many insurance companies helps patients manage their healthcare costs effectively.

Rating: 4.3/5



UvoHealth is telemedicine software that supports healthcare specialists with scheduling, billing, and video consulting. It requires no installation and allows patients to access video sessions from any internet-enabled device. This flexibility makes it an ideal solution for home health care.

Key Features:

  • Scheduling features enable healthcare providers to set up and manage appointments efficiently.

  • Billing system integration ensures that financial transactions are handled smoothly.

  • Video call functionality supports high-quality, real-time consultations.

  • Security and privacy measures protect patient information and ensure compliance with regulations.

Rating: 5/5



eConsult provides form-based consultation telehealth software solutions, allowing patients to submit their medical reports, symptoms, and requests electronically. The software collects medical reports and surveys patients for their medical history, storing the data securely for healthcare providers to access and use.


  • Structured histories and proxy access ensure that comprehensive patient information is available.

  • Accessible self-help content provides patients with useful information and resources.

  • NHS App integration allows seamless access to healthcare services.

  • Clinical system integration ensures that patient data is consistently updated across systems.

  • Patient communication tools facilitate effective interaction between patients and healthcare providers.

Rating: 4.4/5



Babylon is an online platform offering healthcare services, including doctor consultations for monitoring and diagnostics. The platform allows users to book appointments, receive prescriptions, and access various health checks via a mobile app, making it a versatile tool as telemedicine software.


  • Chatbot functionality provides initial patient interaction and symptom checking.

  • The appointment booking system enables users to schedule consultations easily.

  • Video call and audio call features support real-time consultations.

  • Health check tools provide users with personalized health assessments.

  • 24/7 availability ensures that users can access healthcare services anytime.

  • Covid-19 symptoms checker helps users identify and manage potential infections.

Rating: 4.5/5



Oviva provides an online nutritional consultation platform, connecting patients with certified dietitians. The app helps users manage their diet regimens and physical routines, offering personalized guidance and tracking daily activities for better health outcomes.


  • Personalized dietary guidance tailored to individual needs.

  • Daily motivation and tips to help users reach their health goals.

  • Activity tracking to monitor and manage physical activity levels.

  • Secure messaging with dietitians for ongoing support and advice.

  • Comprehensive health monitoring to ensure users stay on track with their health plans.

Rating: 4.6/5


Teleconsultation software platforms are revolutionizing healthcare by providing accessible, efficient, and secure telehealth services. These platforms offer a range of features, including video conferencing, e-prescriptions, appointment scheduling, and secure messaging, making it easier for patients to receive medical care from the comfort of their homes.

There are also companies that can partner with the client or healthcare provider to develop a transformative telehealth platform tailored for comprehensive remote patient care.

If you are looking for a reliable healthcare solution development partner to implement or enhance your telehealth services, consider creating with Raftlabs. Raftlabs creates cutting-edge digital solutions tailored to meet the unique needs of healthcare providers. Visit Raftlabs today to explore how their expertise in healthcare solutions can transform your practice.

Frequently Asked Questions

  • What is a teleconsultation platform?

    A teleconsultation platform is a web-based service through which patients are offered consultations by healthcare providers via video calls, phone calls, or messaging. These platforms provide remote medical consultations, prescriptions, and follow-up appointments, thereby making health care more accessible and convenient.

  • How do I book an appointment on a teleconsultation platform?

    Most of the steps to secure a virtual appointment typically involve signing up for an account on the teleconsultation platform, choosing a preferred healthcare provider, and finally, confirming the appointment after choosing an available time slot. There are other platforms providing instant consultation services where doctors are available.

  • Are teleconsultation services covered by insurance?

    Many insurance companies do reimburse for teleconsultation services, though this again depends on your provider and your type of insurance. Of course, with this in mind, it's best to check with both the insurance company and the teleconsultations platform to confirm coverage and the specifics of their reimbursement process.

  • Is my medical information secure on teleconsultation platforms?

    Yes, reputed teleconsultation platforms are designed with safety features, security, and HIPAA compliance. They use encryption and various safety measures to protect your personal and medical information during and after consultations.

  • How do teleconsultation platforms handle emergencies?

    Teleconsultation platforms are not suited for emergency situations. If a patient has a life-threatening condition or any urgent medical emergency, he or she should immediately contact emergency services or visit the Emergency Room. Teleconsultation platforms would be better placed in non-urgent medical advice, follow-ups, and routine care.

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