8 best Survey apps for
Shopify store in 2024

Glimpse: Post Purchase Surveys

by Glimpse

Powerful and customisable post-purchase surveys to gather zero-party insights and scale performance

Key features of the app:

• Takes 2 mins to set up, giving you access to 50+ ready-to-use survey questions
• Craft smart surveys using conditional logic branching, boosting response rates
• Multiple question types available, with pre-built templates for varied insights
• Seamless integration helps you connect with your existing marketing stack easily
• Worldwide monitoring helps you track channels globally and spot growth prospects

Pricing: Price: Free

Rating: 5/5

UserLoop Post Purchase Surveys

by UserLoop

Surveys for feedback, attribution and market research. Collect responses at checkout & by email.

Key features of the app:

• Survey customers at checkout, by email or link
• Responses are linked to order data. See each response's AOV & total sales volume
• Get OpenAI ChatGPT powered insights on your highest value customer segments
• Multiple choice, open ended, date or video questions.
• Export your response data to CSV or other tools via integrations.

Pricing: Free plan available

Rating: 5/5

Grapevine Post Purchase Survey

by Union Works Apps

Uncover your customers' motivations and preferences with post-purchase and on-site surveys

Key features of the app:

• Optimize your marketing spend: Discover attribution insights that drive growth
• Multiple survey types: Fixed response, freeform text or Net Promoter Score (NPS)
• Simple set-up: Our intuitive UI and hands-on support team have you covered
• Unlimited surveys and responses: Collect valuable zero-party customer data
• Your survey, your way: Fully customizable surveys with zero Grapevine branding

Pricing: $25/month. 28-day free trial.

Rating: 5/5

Census: Customer Surveys

by Vervaunt

Capture actionable insights from customers via surveys tailored specifically to them; using Census.

Key features of the app:

• No coding required - click install and you can be gaining feedback in minutes.
• Speed tested by Shopify, with officially no performance impact on your store.
• Unlimited survey submissions, we won’t punish you for collecting more data!
• Sophisticated logic to power dynamic rules & segmentation.
• In depth reporting powered by AI and fully exportable zero-party data.

Pricing: From $25/month. 7-day free trial.

Rating: 5/5

LoudHippo Post Purchase Survey

by LoudHippo

Add a 'How did you hear about us?' survey to your order status page for better attribution analytics

Key features of the app:

• Start with our pre-built attribution survey or add your own questions
• The one-click design on your order status page achieves high response rates
• View results against order value to uncover the most valuable channels
• Run your post-purchase survey online and in-store on Shopify POS
• Use your data anywhere, incl. Shopify Flows, Klaviyo, Google Analytics & Sheets

Pricing: From $19/month. 14-day free trial. Additional charges may apply.

Rating: 5/5

Zigpoll Customer Surveys

by Argonautic Labs

Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.

Key features of the app:

• Advanced post-purchase surveys that get quality responses. No coding required.
• Customize and translate every detail. Localize for multiple languages.
• Abandoned checkout campaigns. Uncover common pain points and recover carts.
• Connect survey responses to your Shopify customer and order dashboards.
• Build a zero-party database with insights directly from your customers.

Pricing: Free plan available

Rating: 5/5

Fairing: Post‑purchase Surveys

by Fairing

Get insights and track ads performance with post-purchase surveys integrated to your marketing stack

Key features of the app:

• Tie survey responses to your Shopify customers and order dashboards
• Use our Powerful API and integrations: Triple Whale, Klaviyo, Google Sheets, etc
• Target individual questions to new v returning, product purchased, or geography.
• Launch 25+ pre-built questions (post purchase) with a single click
• Compatible with Shopify's Order Status and Thank You Page Checkout Extensions.

Pricing: From $49/month. 14-day free trial.

Rating: 5/5

AI Post‑Purchase Surveys

by Bestie

AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks

Key features of the app:

• Effortless Onboarding: Get your first survey up and running in less than 5 min
• AI-Generated Surveys: Not sure what to ask? Let AI do the work for you
• Week over week analysis: See how your surveys are performing over time
• Automated Insights: Access data, make informed decisions, no expertise needed
• Customer audience segmentation: Understand your customer better than ever before

Pricing: From $34/month. 14-day free trial.

Rating: 5/5