8 best Omnichannel apps for
Shopify store in 2024

An eCommerce entrepreneur is always occupied, and finding the best app for your Shopify store can be a tedious task. To help you out, our business experts have curated a list of 8 best Omnichannel apps from tens of Shopify apps available on the Shopify store.

SaleSmartly:Omnichannel chat

SaleSmartly:Omnichannel chat

by SaleSmartly

Aggregate your omnichannel chat sessions with one interface that lets you quickly serve your custome

Key features of the app:

  • Omnichannel communication: All your multi-channel messages, in one place.
  • Automation: Customer support in seconds instead of hours.
  • Team collaboration: Shared chat allows teams to collaborate efficiently.
  • Customer relationship management: Easily segment, track, and analyze customers.
  • Data analysis: Stay on top of key support metrics and trends.

Pricing: Free plan available. Additional charges may apply.

Rating: 5/5

Polar Analytics

Polar Analytics

by Polar Analytics

Turn your data into profit, faster. One source of truth for all your data. No code needed.

Key features of the app:

  • 1-click integrations: Shopify, Amazon, Google, Meta, Tiktok, Klaviyo, and more
  • Custom KPI Dashboards: Spend, CAC, LTV, ROAS, CVR, Cohorts, Inventory, and more
  • Security you can count on: get your own Snowflake database - private & flexible
  • Real-time alerts: never miss a drop in conversion rate again
  • Omnichannel reporting: multi-brands and multi-stores capabilities

Pricing: Free plan available. 7-day free trial. Additional charges may apply.

Rating: 5/5

iOmniC

iOmniC

by WiseRobot

iOmniC provides near real-time connectivity to multiple platforms (ChannelAdvisor, Magento 2, etc.).

Key features of the app:

  • Near real-time synchronization
  • Easily monitor your connections
  • Granular integration controls

Pricing: Free to install. Additional charges may apply.

Rating: 5/5

CleverTap

CleverTap

by CleverTap

No Code, Real-Time Campaign Personalization with CleverTap

Key features of the app:

  • No-code solution to integrate their Shopify stores seamlessly
  • Have a seamless flow of Events and User data to the CleverTap Account
  • Send personalized communication to users on channels like Web Push and Popups

Pricing: Price: Free

Rating: 5/5

WhatsApp Chat & Abandoned Cart

WhatsApp Chat & Abandoned Cart

by BiteSpeed

All-in-one Whatsapp Marketing, Chatbots & Omnichannel Helpdesk to drive 25% revenue without ads.

Key features of the app:

  • Get WhatsApp Abandoned Cart, Segmented Broadcasts, Upsell & Cross-sell Campaigns
  • Collect Product Reviews on Whatsapp, upload to Judgeme, Stamped, Loox, Yotpo
  • Install Spin The Wheel & Exit Popups To Build WhatsApp Subscribers
  • Integrate Chatbots into Marketing & Support campaigns to drive more sales
  • Launch Abandoned Cart Recovery Campaigns that drive 15X RoI

Pricing: Free plan available. 14-day free trial. Additional charges may apply.

Rating: 5/5

BigSeller

BigSeller

by EASY SHOP NETWORK TECHNOLOGY(HK) LIMITED

An omnichannel system to manage e-commerce business.

Key features of the app:

  • Process orders from different marketplaces in one System.
  • Well-designed pick list which can help improve picking efficiency.
  • Scientific and process-based warehouse management.

Pricing: Price: Free

Rating: 5/5

ConnectPOS

ConnectPOS

by ConnectRetail

The omnichannel POS solution to create a direct connection between online and offline stores!

Key features of the app:

  • Centralize data by direct auto-syncing between multiple channels
  • Desktop POS/ PC POS, Android POS and iOS POS
  • Customize to integrate with retailers' systems such as ERP, CRM, accounting app
  • Offline mode: Use ConnectPOS without an Internet connection
  • Self-checkout on mobile app and kiosk

Pricing: Free plan available. 14-day free trial. Additional charges may apply.

Rating: 4.8/5

Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

by Sendvio

Omnichannel email and SMS marketing automation tools to drive customer loyalty and retention.

Key features of the app:

  • Easily set up templates for welcome, abandoned carts, customer rewards, and more
  • Workflow editor for email and SMS marketing sent in each customer's language
  • Transactional SMS for order confirmation, shipment notifications, and more
  • Revenue reports for tracking each automation, popup, and campaign performance
  • Affordable, flexible, and transparent pay-as-you-grow pricing plans

Pricing: Free plan available. Additional charges may apply.

Rating: 4.8/5

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