8 best Live Chat apps for
Shopify store in 2024
An eCommerce entrepreneur is always occupied, and finding the best app for your Shopify store can be a tedious task. To help you out, our business experts have curated a list of 8 best Live Chat apps from tens of Shopify apps available on the Shopify store.
Chatway ‑ Live Chat Support
by Premio
Live chat & helpdesk app to provide live chat customer support. Live chat with your store's visitors
Key features of the app:
- Engage your store visitors and customers over real time live chat support
- Easy file sharing within website chat box for improved customer support
- Monitor chats and assign to support chat agents in a single click
- See helpdesk conversation history and get the full picture before responding
- Customize your live chat widget - color, logo, availability, and chat button size
Pricing: Price: Free
Rating: 5/5
Talkvisor AI Chatbot Live Chat
by epilet
Start making loyal, repeat customers TODAY with the power of state-of-the-art AI & easy UI.
Key features of the app:
- Live chat, Email, and Facebook Messenger (Integrations)
- Fully automated, friendly AI to respond to your customers (AI Chatbot)
- Get a real-time, prebuilt dashboard for your store (Insights)
- Feedback request/post-sales flow and more! (Best Practice Built-in Workflows)
Pricing: Free plan available. 30-day free trial.
Rating: 4.9/5
WD‑Live Chat, Helpdesk,Chatbot
by Channelwill
Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.
Key features of the app:
- Branded Self-service widget, integrate with Order Tracking, FAQs, and Contact form.
- Increase sales with live chat, boost efficiency with a preset Helpcenter.
- Manage the inbox tickets from multiple social media, Emails in one platform.
- Get complete customer index, Integrate with Klaviyo, Mailchimp, Privy, and SMSBump
- Multi-store integration with support for customization of Fonts, FAQs, and Style
Pricing: Free plan available. 3-day free trial. Additional charges may apply.
Rating: 4.9/5
Chatra — Live Chat & Chatbot
by Roger Wilco LLC
Help web visitors reach checkout faster with real time support and product recommendations.
Key features of the app:
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
Pricing: Free plan available
Rating: 4.9/5
NS Live Chat, Inbox & Helpdesk
by NestScale
Multichannel customer service solution with Live chat, Helpdesk, Chatbot & more to increase sales.
Key features of the app:
- Manage & respond to Facebook Messenger & Live Chat messages from one inbox.
- Share product recommendations, browse inventory & create orders while chatting.
- Make powerful self-service widget with Helpdesk, order tracking & order action.
- Have customer profiles, preview carts & track website visitors in real-time.
- Increase responsiveness & automate your support with chatbot & saved responses.
Pricing: Free plan available. 7-day free trial. Additional charges may apply.
Rating: 4.9/5
LunaChat Conversion AI ChatBot
by Golden App Ecom
Ensure 24/7 customer support with AI chatbot. Answer customer queries & improve your conversion
Key features of the app:
- Visual dashboard makes tracking sales and conversions easier
- View all conversations between AI/Human representative and customers
- Plug and play setup - No coding or technical skills required
- Personalized welcome message, widget position, text color and many more
- Available in +2 languages
Pricing: From $15/month. 7-day free trial.
Rating: 4.8/5
Omega Messenger & Chat buttons
by Omega
Live chat & engage with customers everywhere they shop: Facebook Messenger, Instagram, Whatsapp
Key features of the app:
- Live chat widget for a better customer support experience and increase in sales
- Centralize all customers engagement in one place - easier remarketing
- Engage with customers anytime at every touchpoint with insightful analytics
- Take care of your customers 24/7 and reach them even when they leave website
- Beautiful and modern chat widget suits all themes
Pricing: Free plan available. 7-day free trial.
Rating: 4.8/5
Etsy Integration ‑ DPL
by Digital Product Labs
Sync your Etsy listing, order and inventory without any manual hassle. 24/7 Livechat & email support
Key features of the app:
- Export your Products from Shopify to Etsy. Import your Etsy Products to Shopify
- Real-Time inventory, order and product sync between Shopify and Etsy
- Powerful both ways order fulfilment with/without the tracking numbers.
- Automatic syncing of price, title, images etc. from Shopify to Etsy.
- Sync VAT to Shopify even if price is VAT inclusive in Etsy
Pricing: Free plan available. 7-day free trial. Additional charges may apply.
Rating: 4.8/5
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