8 best Feedback apps for
Shopify store in 2024

Fab Feedback Button

by Fab Apps

Collect feedback directly from your customers, receive bug reports to improve your store.

Key features of the app:

• Easy installation and quick setup
• Powerful customization: choose button position, size, set up brand colors
• Choose emoji or stars to understand your customers satisfaction level
• Gather emails to be in touch with your customers and to improve communication
• Easy to track customers satisfaction level with Customer Satisfaction chart

Pricing: Free plan available

Rating: 5/5

Glimpse: Post Purchase Surveys

by Glimpse

Powerful and customisable post-purchase surveys to gather zero-party insights and scale performance

Key features of the app:

• Takes 2 mins to set up, giving you access to 50+ ready-to-use survey questions
• Craft smart surveys using conditional logic branching, boosting response rates
• Multiple question types available, with pre-built templates for varied insights
• Seamless integration helps you connect with your existing marketing stack easily
• Worldwide monitoring helps you track channels globally and spot growth prospects

Pricing: Price: Free

Rating: 5/5

UserLoop Post Purchase Surveys

by UserLoop

Surveys for feedback, attribution and market research. Collect responses at checkout & by email.

Key features of the app:

• Survey customers at checkout, by email or link
• Responses are linked to order data. See each response's AOV & total sales volume
• Get OpenAI ChatGPT powered insights on your highest value customer segments
• Multiple choice, open ended, date or video questions.
• Export your response data to CSV or other tools via integrations.

Pricing: Free plan available

Rating: 5/5

Grapevine Post Purchase Survey

by Union Works Apps

Uncover your customers' motivations and preferences with post-purchase and on-site surveys

Key features of the app:

• Optimize your marketing spend: Discover attribution insights that drive growth
• Multiple survey types: Fixed response, freeform text or Net Promoter Score (NPS)
• Simple set-up: Our intuitive UI and hands-on support team have you covered
• Unlimited surveys and responses: Collect valuable zero-party customer data
• Your survey, your way: Fully customizable surveys with zero Grapevine branding

Pricing: $25/month. 28-day free trial.

Rating: 5/5

Census: Customer Surveys

by Vervaunt

Capture actionable insights from customers via surveys tailored specifically to them; using Census.

Key features of the app:

• No coding required - click install and you can be gaining feedback in minutes.
• Speed tested by Shopify, with officially no performance impact on your store.
• Unlimited survey submissions, we won’t punish you for collecting more data!
• Sophisticated logic to power dynamic rules & segmentation.
• In depth reporting powered by AI and fully exportable zero-party data.

Pricing: From $25/month. 7-day free trial.

Rating: 5/5

HouseParty: Community Feedback

by HouseParty

A forum to get feedback, grow a loyal community, boost SEO. For brands that care. Go beyond reviews.

Key features of the app:

• Guided Growth: Let customer feedback and insights shape your store roadmap.
• Replace Facebook Groups: Add a modern forum style community to your store.
• Upvote Function: See which ideas are most wanted by your customers.
• Accounts Growth: Give more reason for customers to create an account with you.
• Grow with SEO: Easy user generated content for organic traffic.

Pricing: Price: Free

Rating: 5/5

Zigpoll Customer Surveys

by Argonautic Labs

Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.

Key features of the app:

• Advanced post-purchase surveys that get quality responses. No coding required.
• Customize and translate every detail. Localize for multiple languages.
• Abandoned checkout campaigns. Uncover common pain points and recover carts.
• Connect survey responses to your Shopify customer and order dashboards.
• Build a zero-party database with insights directly from your customers.

Pricing: Free plan available

Rating: 5/5

Fairing: Post‑purchase Surveys

by Fairing

Get insights and track ads performance with post-purchase surveys integrated to your marketing stack

Key features of the app:

• Tie survey responses to your Shopify customers and order dashboards
• Use our Powerful API and integrations: Triple Whale, Klaviyo, Google Sheets, etc
• Target individual questions to new v returning, product purchased, or geography.
• Launch 25+ pre-built questions (post purchase) with a single click
• Compatible with Shopify's Order Status and Thank You Page Checkout Extensions.

Pricing: From $49/month. 14-day free trial.

Rating: 5/5