8 best Crm apps for
Shopify store in 2024

An eCommerce entrepreneur is always occupied, and finding the best app for your Shopify store can be a tedious task. To help you out, our business experts have curated a list of 8 best Crm apps from tens of Shopify apps available on the Shopify store.

CRM PLUS on LINE

CRM PLUS on LINE

by Social PLUS Inc.

You can automate various LINE messages by using customer data such as abandoned checkout and more!

Key features of the app:

  • Add LINE integration blocks to the Shopify order status page and My Page.
  • Use Shopify customer tags to send messages on LINE.
  • Automate abandoned checkout message, restock notifications, etc on LINE.
  • Deliver tabbed rich menus or dedicated rich menus to specific customers.
  • More flexible delivery automation is possible with Shopify Flow integration.

Pricing: Free plan available. Additional charges may apply.

Rating: 5/5

Segments ‑ CRM cross‑channel

Segments ‑ CRM cross‑channel

by Tresl Inc.

AI-powered CRM for customer segmentation. Keep all channels in sync targeting the same audiences.

Key features of the app:

  • Start with 50+ prebuilt segments including RFM and behavioral segments.
  • Powerful AI guides and assists you to create unlimited custom segments.
  • Explore interactive customer journey maps based on first & second purchase.
  • Sync your segments to Klaviyo, Meta, Google, TikTok and more.
  • World-class customer support, including access to our in-house data science team

Pricing: Free plan available. 14-day free trial. Additional charges may apply.

Rating: 5/5

BSPK Clienteling and CRM

BSPK Clienteling and CRM

by BSPK

Convert sales with an easy to use iOS clienteling app connected to Apple Messages, WhatsApp and more

Key features of the app:

  • Sync your Shopify collection to the BSPK IOS app to begin clienteling
  • Detailed client profiles capturing information to enrich your CRM
  • View all past client engagement and organize clients into streamlined lists
  • Rich visual curation using photos, videos or product images from your store
  • Manager insights to guide client engagement and sales performance oversight

Pricing: From $58/month. 30-day free trial.

Rating: 5/5

3Dsellers ‑ CRM & Helpdesk

3Dsellers ‑ CRM & Helpdesk

by 3Dsellers

3Dsellers Helpdesk packs all your customer support channels into one powerful software.

Key features of the app:

  • Centralized Helpdesk - Manage all your eCommerce customer support in one place.
  • Email Templates - Respond faster with message templates.
  • Auto Responder - Automate your workflow with auto responder.
  • Auto Messages - Helps you stay in touch with your customers automatically.
  • Automated Feedback Reminders and Alerts - to help you ensure great reviews.

Pricing: From $25/month. 7-day free trial. Additional charges may apply.

Rating: 5/5

Customer Accounts Concierge

Customer Accounts Concierge

by Froonze Limited

Increase customer lifetime value with a beautiful, engaging and functional customer portal

Key features of the app:

  • Loyalty program, Loyalty points, Rewards program
  • Customer registration form, email verification, account approval, custom fields
  • Wish list with back in stock reminders integrated into customer portal
  • Social login - Facebook, Google, Twitter, Amazon, LinkedIn, Apple
  • 26+ integrations with CRM app tools: rewards, subscriptions, order management...

Pricing: Free plan available. 14-day free trial. Additional charges may apply.

Rating: 5/5

CK: WhatsApp Chat & Abandoned

CK: WhatsApp Chat & Abandoned

by Carthike

Recover abandoned carts automatically with WhatsApp and increase your sales

Key features of the app:

  • Automated abandoned cart recovery using WhatsApp.
  • WhatsApp chat and share button with ability to customise and one click setup.
  • Automated order confirmation, shipping alert and COD verification
  • Collect reviews for your Loox reviews. Both are integrated seamlessly
  • Multiple agent support, out of hours support and order CRM for WhatsApp Chat

Pricing: Free plan available. 14-day free trial. Additional charges may apply.

Rating: 5/5

EngageBay CRM

EngageBay CRM

by EngageBay

One platform for all your Marketing, Sales, and Support teams

Key features of the app:

  • Marketing Automation: Streamline your follow-up process.
  • Customer Relation: Effortlessly oversee and document all customer interactions.
  • Customer Support: Elevate your customer support services with our service.

Pricing: Free to install. Additional charges may apply.

Rating: 5/5

Salesforce Sync

Salesforce Sync

by CRM Perks

Send Customers and orders to any Salesforce object

Key features of the app:

  • Easily create/update any object in Salesforce
  • App notifies in case of any error in sync
  • Supports all types of Salesforce fields
  • Salesforce Web to lead/case is also availble.
  • All data sent to Salesforce is available in logs

Pricing: From $19/month. 7-day free trial.

Rating: 5/5

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