10 bespoke app recommendations for Customer Relationship Management

In today's highly competitive business landscape, maintaining strong relationships with customers is crucial for sustainable success. Customer Relationship Management (CRM) tools have emerged as essential solutions for businesses looking to manage customer interactions and optimize their overall customer experience effectively. These tools encompass a range of software applications and technologies that streamline customer data management, enable data-driven decision-making, and facilitate customer analytics. With numerous CRM software options available in the market, businesses can leverage these tools to enhance customer engagement, improve sales performance, and drive long-term customer loyalty.

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Freshsales

by Freshworks

Freshsales is a full-fledged sales force automation solution for sales teams. It provides everything a salesperson needs to- attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales empowers sales teams with more time for selling by automating the sales process and increases efficiency and productivity in their daily activities.

Pricing: $15.00 per month

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Zendesk Suite

by Zendesk

Zendesk provides a modern HR and IT help desk experience that saves time through convenient automations and optimized workflows. Zendesk help desk ticketing software simplifies internal and external support, with 60% of customers seeing CSAT increase and 85% gaining better visibility after implementing Zendesk. Power up your support with software that alleviates common pain points by deflecting more tickets and speeding up resolution times. Choose the smart, scalable support solution.

Pricing: $49.00

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Nimble

by Nimble

Nimble is the simple, smart CRM for Office 365 & G Suite that works for you by automatically combining your contacts, communication histories, email inboxes, and calendar appointments with over 250+ SaaS business app contacts and social media connections (including Linkedin, Twitter, Facebook) into one unified team relationship manager.

Pricing: $24.90/Per Month

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Pipedrive

by Pipedrive

Designed by salespeople for salespeople, Pipedrive's smart CRM software helps small businesses worldwide grow their revenue and scale their business! With a variety of sales features, powerful automations, flexible pricing plans and +300 out-of-the-box integrations, Pipedrive has won the heart of over 100,000 companies and accounted for more than $85B worth of closed deals. Try Pipedrive free for 14 days. No CC required!

Pricing: $14.90/Per Month

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Zoho CRM

by Zoho

Zoho CRM is user-friendly with a clean interface and customizable modules. Relate modules with ease and keep your customers and prospects engaged with live chat options, in-product banners and several other features.

Pricing: $20.00/Per Month

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Salesforce Sales Cloud

by Salesforce

Drive growth with Sales Cloud 360, the best-in-class sales solution that has helped power the world's best sales teams on the world's #1 CRM platform. Firms of all sizes, industries, and geographies, realize value faster with Sales Cloud 360. Increase rep productivity with data driven selling by quickly deploying industry-specific apps and best practice processes. You also get access to 150,000+ sales organizations and a 2 million user-strong community that are passionate about sales growth.

Pricing: $25.00/Per Month

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NetSuite

by Oracle

NetSuite cloud accounting software automates the processing and payment of supplier invoices. Processes such as transaction matching, journal entries, approvals, and reconciliations are automated which means manual data entry is eliminated, and the time and effort required to process bills are minimized. AP-specific dashboards, reports, and KPIs put you in control of your company's accounts payable process.

Pricing: $499.00/Per Year

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HubSpot CRM

by HubSpot

Whether you've got a small team of five or a sophisticated sales force of 500, HubSpot offers pricing and packaging options that grow with you. HubSpot customer relationship management (CRM) software is built for companies that want to spend less time logging data. It keeps all your contacts in one centralized, customizable database. And you can see everything about a lead in one place -- no more digging through inboxes to find information. Start using the free HubSpot CRM today.

Pricing: $0

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Bitrix24

by Bitrix

Bitrix24 is #1 free client management (CRM) and complaint management solution, used by 12 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service - email, telephony, website live chat, Facebook, Instagram, Viber, WhatsApp, Skype, Slack and other mobile messengers are supported.

Pricing: $61.00/Per Month

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ClickUp

by ClickUp

ClickUp is an all-in-one productivity platform that eliminates work silos. It's the hub where teams come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, Whiteboards, and more. Easily customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively. By replacing inflexible and overlapping tools, ClickUp helps teams save one day each week!

Pricing: $9.00/Per Month

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